I started using this clinic about 2 1/2 yrs ago and have never been disappointed. The staff is…read morealways kind and friendly and very informative when I ask questions or have concerns. I would definitely recommend!

First time here, brought my kitty. Wasn't crazy about the curb service, or losing sight of her for…read morethe time it took. But, everyone was very nice and my kitty seemed pretty mellow about the whole experience. Dr. Crow was great.. Glad I gave them a try, and I have my next appointment set.

Very caring and got me in right away. I would definitely recommend them! They kept me posted and…read moreexplained what they felt was needed and the cost prior which I appreciated very much.

The best staff imaginable. I lost a senior cat I had taken in off the streets and cried like a mess…read morewhile in the office. They where so understanding and sweet and rushed him back as an emergency, they even gave me time alone with him, while I had to decide what to do with him. They made the process swift and simple and where very empathetic. A few months later I brought a kitten in, I switched he food abruptly and she got bloated, dehydrated, and constipated. She was so sick and was up all night crying and vomiting, I was so worried that she would pass like the cat I had before and rushed over there exhausted and stressed, they got me in same day as soon as possible and they treated her with the best care (even though she screamed and acted up like a psychopath) After some fluids and TLC she was back to normal. Running around and playing, eating normally, and back to her regular bathroom schedule. I am so glad they where here for her, they are miracle workers!

We were with Catoosa VCA for 14 years and left their practice this month following what was…read moredescribed to me by another thoroughly established licensed vet as negligent care. Two weeks ago, my 14 year old shi tzu underwent the routine dental cleaning that she has received every year. Before her cleaning, we did the required blood work. We received a text from one of the doctors stating that the blood work was "all good". The lab results were not available for us to view at that time, and the front desk clerk said it takes a while for them to load into the system when we called to state we couldn't see them. Taking the doctor's word, we schedule her dental, which is done under anesthesia. When we dropped her off, she was her normal, completely spry senior self. When we were called to pick her up, we were told everything went well. When we arrived, she was barely responding to us and didn't seem to know what was going on. This is different from every other time we have picked her up, but the tech assured us that she had taken her out and she walked around, but was just sleepy again. On the ride home, I was completely worried but thought she might need to sleep it off. After taking a brief nap, she was completely agitated and confused. She did not sleep the entire night. We called and explained her confusion and now new hunched posture, and were told to return to the office if we were concerned. We went back and Dr. Collins examined her and said she just needs time due to her age and the anesthesia. When I asked about her posture, he said maybe they "tweaked" her back since X-rays were done also. Tweaked her back??? So he prescribed an NSAID, and off we went. Well, at this time she was also refusing to eat, which we told him, and he did not seem concerned. The NSAID was given, and she began to vomit in the coming days, so we again returned to VCA Catoosa. We saw a female doctor this time who stated it was just her back and prescribed a steroid right after an NSAID with no washout period. She began to have diarrhea. Luckily, she did not develop a stomach ulcer or GI bleed. She still was not eating a week later. We decided to see another respected vet office in the Chattanooga area, which immediately drew labs and found that she had sustained a kidney injury from surgery and that her pre-anesthesia labs showed that she was developing acute pancreatitis and should not have had an elective procedure. They also checked blood pressure, which showed that she was severely hypertensive. Catoosa had never routinely monitored her BP. I wasn't aware this was something done for dogs until I went to an office that actually examined her properly. So she had to be hospitalized at our expense for a kidney injury and pancreatitis. The only time anyone called to check on her was when we requested records to be sent to a new office. It was more of a "why" inquiry than a "how is your pup really doing" inquiry. I requested cancellation of the care club membership and was told we technically owed them money since the plan had just renewed, but they were going to do us a favor by cancelling a plan we had for 14 years and had barely used, free of charge. This was after they severely injured my pup, which cost us over $3,000 out of pocket. On top of everything, the negligence continued when Dr. Collins called to tell me to continue using prednisone that they had prescribed to treat the back that they had injured. Luckily, with her stomach issues and her inability to eat, we did not continue to use it. This was during the period that we were waiting on the lab results from the new vet. There was no way I was taking any more medical advice from Catoosa, and I am so glad that I got a second opinion because I truly feel she would not be here today. I will be reaching out to VCA headquarters and the veterinarian licensing board to file complaints. Hopefully, this will save someone from watching their animal suffer while "doctors" just push meds at them without properly exploring what is going on. It truly broke my heart because we TRUSTED them.

Dr Higdon and his office are always so sympathetic and helpful. Always took as much time as I…read moreneeded to answer questions. No upselling. When my dog was sick, he called me to check on him after the visit. In June, we had to help the dog pass on and they were very compassionate. I wouldn't go anywhere else.

Friendly and knowledgeable!! They also treated me and my pets wonderfully. Dr . Is very good an…read moreexplaining their treatment .

Prices have gotten outrageous over the past years at this place. Routine annual dogs checkups have…read moredoubled over the past few years. Not necessary unless the business wants to take advantage off their clients

We have not used this vet before and do not live here full time. We had to have our sweet kitty…read moreout to sleep and Ocoee could not have been more accommodating. They "fit us in" with an appointment. We were able to use a side door and never had to go into the common area which I greatly appreciated since this was already enough trauma for us. The staff was so empathetic about the situation and extremely gentle. I would highly recommend Ocoee and would use them again if needed.

I have spent thousands trying to find out why my cat is always sick and was unsuccessful until I…read moremoved to Ringgold. Dr. Clarke knew exactly how to help her and performed a surgery that saved her life. He is a vet that cares about animals, which sadly isn't always the case. There is nothing wrong with acting like you know what you're talking about when you DO know what you're talking about. I am lucky to have found Dr. Clarke. My Squishy is 9 now and is happier and healthier than ever.

I visited Ellijay Animal Hospital today with my dog Lillie. Dr. Redman and the entire staff were…read morevery friendly and easy to talk to. I am traveling from out of state and the team here was able to fit us in within 24 hours after reviewing my dogs vet records from her current Vet. If we are ever in the area and need a Vet we will definitely return here because everyone was amazing. Thank you so much for taking the time to review Lillies records with me even if it was not the easiest to hear. We appreciate it!

I have been a Client in this Practice for over 6 Years and I have been always very pleased. Dr…read moreRedman is my go- to Vet for my GSD's. He actually does physicals on them while I am present. I would recommend him to my best friends and anybody that is looking for a caring, yet professional, knowledgeable Veterinarian! Unfortunately they are a rarity these days!

I had an appointment at 3: for my cat to get a physical so he could get flea pills. I left at 4:30…read morewithout the cat seeing a vet. Will never go back.

Best vet practice in town Dr. Schaffeld & Dr. Hadden are the only drs I let see my fur babies and…read morethey've always been outstanding. Peewee agrees!