We had a deeply disturbing experience with Constant Companion in Cleveland, TN. After my beloved…read moredog Bella passed on June 30, 2025, we opted for the after-hour service advertised by this provider and dropped her off by 7 p.m. that day. We were met by a man in street clothes who never identified himself. He led us from the street straight into a dim room containing a cremation oven and a freezer. The room, the oven, the freezer, the smell of burned remains, we were in shock after just loosing our dog. He just handed us a glossy brochure of cremation packages, asked for $75 in cash (which we didn't have as nobody told us), and when I asked what to do with Bella, he silently pointed to the freezer. There was no intake process, no receipt, no explanation of care--and absolutely no words of condolence. We were told someone would contact us the next morning. No one did, I had to to be told that with the upcoming holiday of July 4th there will be a delay and someone would call. Over the next two weeks, I called various times seeking updates. Every time, I was told someone would call me back. No one ever did. On July 16, after I called again, I arrived to pick up Bella's ashes--handed to me in a brown paper bag that the staffer nearly dropped, laughing it off when it slipped. When I asked for a printed receipt for paying, she rolled her eyes. No words of condolences from her until this point with the exception of underlining that someone called on July 9th and also left a voicemail. That never happened. Question I am raising when would they dispose of a pet that is not claimed because they never truly call? The cremation certificate said July 1, yet I was repeatedly told Bella had not been cremated. I have no way of verifying the ashes are even hers. After expressing my concerns to the front desk, I was contacted minutes later by her (now my phone number suddenly worked for her) offering reimbursement of the after hour fee and claiming they'd review their procedures. I asked for the owner to call me and he did. He acknowledged recent staff turnover, and promised an update within 48 hours which I asked for. That deadline passed. He never followed up. There was no transparency, no professionalism, and no compassion. This experience was emotionally traumatizing and disrespectful to our grieving family. I am filing formal complaints with multiple agencies and sharing this to protect others. I would never recommend this provider to anyone going through a loss. What happened to Bella--and to us--is a failure of compassion, a failure of basic decency.

Highly recommend Continental Pet Cremations. Trevor took excellent care of my sweet girl and was…read morevery understanding. It was a comfort being able to drop her off directly and that I could pick her up the same day. Their hours are convenient and their service is top notch. Thank you!

These guys were great to work with. They were kind, responsive and got the remains back to us…read morewithin hours. They made a terrible day easier.

I highly recommend this business. They are so kind and thoughtful. They made what is such a tough…read moresituation into an experience of gratitude. They're flexible and coordinate what works for you. Highly professional.

Our little old lady Bristol passed away late Sunday 2/11. We had planned to take her to the vet in…read morethe AM to help her cross but when she did not make it...we were lost. I remembered seeing Happy Trails storefront so I looked them up and gave them a call. I was just hoping to talk to someone to make arrangements for her in the morning...little did I know that they were going to be out in 40 minutes. And they were...on a Sunday night! They were very compassionate and I felt VERY comfortable letting her go with them. They asked all the right questions (questions we wanted to ask but at that moment were at a total loss). She was ready on Wednesday as promised. The location is very nice and peaceful... We were thrilled with the way we were treated but especially the way the treated our Bristol. Thank you!

Richard is such a kind and loving man and he knows exactly what you're going through... he has…read moretaken care of all of our pets and I thank God for him...

My husband and I had to put our 13 year old dog down and Robert was so amazing. Our dog passed at…read morePet Shots Express and he texted me and let me know that she was safe with him. The next day I was able to pick her up. I highly recommend Immediate Animal Service! We picked the photo box option in Cherry (we still need to get a photo) and the paw print blew us away! The name at the bottom is such a special touch and means so much. At the top of the box is a dog tag with her name which we did not expect either!

What a wonderful family business this is! We had to give our…read moreBoxer mix her last breath a few days ago, it was an awful time for us. Yeargans made it so much easier for the final arrangements. They picked up her body, and have brought her remains to the Vet's office today. All told, only 4 days later. The price was so reasonable, and about $80 cheaper than a company we used 12 years ago. Megan was so sweet on the phone taking our information & charge card. Jason called me just now to let me know he had just placed Gigi's remains with the staff at the Vet Office.

Yeargan Pet Cremations was so compassionate and caring. My beloved Dwarf Lionhead bunny Ebbie…read morepassed away and they took the upmost care for her. They made me feel like part of their family. I highly recommend if you want to be treated with compassion and kindness. I felt very comfortable that they would take care of Ebbie and they exceeded my expectation. Family owned business. Thank you for all you done to care for myself and Ebbie.

Unfortunately I've had to use North GA pet 3 times now but there's a reason we called them back…read moreand it's their customer service and caring nature. They provided a service to us on some of our worst days and did so quickly, affordably and kindly. We trust them with our fur babies wholeheartedly.

They make losing a fur baby a little bit easier. They are thoughtful and caring and handle…read moreeverything. We have used them 3 times and it was always done with great care.

Dr. Akin and Carigan were kind, compassionate, and efficient. Sweetheart had no adverse reaction…read moreand passed peacefully. We'll sure miss our fur-baby but it's best she didn't suffer needlessly. Our beloved Sweetheart had responded well to medications but her kidneys failed this past weekend. She was 16 years and 7 months old. Treatment with IVs would have been stressful, may not have helped, and her kidneys would have failed again. Sweet Dreams has designed a Memorial Garden where Sweetheart's ashes will be scattered for future visitations. They now have their own cremation facility.

Dreams In-Home Pet Euthanasia - Georgia…read more This week, I had to say goodbye to my beloved cat, Oliver. It was an incredibly difficult day, but the team from Sweet Dreams made it as peaceful and gentle as possible. From the moment they arrived, they treated Oliver -- and me -- with such compassion and respect. They explained each step with care and gave us all the time we needed. Oliver passed calmly, at home, in his favorite spot, surrounded by love. I'm deeply grateful for their kindness and professionalism. It takes a special kind of heart to do what they do, and Sweet Dreams truly has it. They helped turn one of the hardest moments into a peaceful farewell, and I'll always be thankful for that.

We first found out about Heavenly Paws when searching for end of life care for a community cat we…read morefell in love with. I took the kitty in and was treated with compassion and caring, so much so it almost felt like a funeral home making arrangements. When our 15 year old inside tabby passed we did not hesitate to use their services again. We had Dr M.G. McReynolds (who I had used back in the 00s) come for an in-home visit and she handled the transport of our baby to Heavenly Paws. We got a call from them upon her arrival that he had arrived and was being taken care of. Can't recommend them, as well as Dr McReynolds, enough.

Tyler initially took my intake call. My girl died in my arms ( 14 yrs old), I was a sobbIng mess…read more He was empathetic and instructed me on what can happen immediately after a dog passes in regards to bodily functions. So helpful for pets dignity. Cleaned her up, wrapped her in a blanket, brought her to them shortly after. Gave me plenty of time to view, talk and cry while being with her. Such a beautiful way they present your animal, rose/cozy blanket. Reasonably priced, you get an urn and a beautiful paw print on canvas w/mini easel. Great service and nice location. Did not try to upsell me additional services. Much appreciated when you are grieving. Highly recommend

The young nasty mouth at their front desk, who also answers their phone. Who also won't let you…read morespeak to the doctor to explain the situation between her and what took place the day of the appointment. Who calls you back (not the doctor) and tells you "your fur babies are no longer welcome there"! I have 4, one with mouth cancer and he has been dr D's patient since birth. She has been rude on phone for years. Wish I knew her name but just call her "the little nasty mouth that answers their phone"!!

After a problem occurring a few years back with Dr. Dickenson's young hateful phone and front desk…read moreknow all. I called to speak to Dr. Dickinson about the fur baby he had taken care of since birth. I got the same hateful young person that called me back. You see my baby has mouth cancer and I wanted to speak to "him". She told me MY 4 fur babies were no longer welcome there. Those of you who just love this place need to take a better look at the front staff (maybe not all, just one). Dr. D apparently has been kept in the dark about some of the problems occurring with her smart little mouth. Guess it will just keep occurring. When you have a sick animal, you have to get them ready, put them in the car, drive to facility and wait. She (front desk person) doesn't care about animals only her pay check and how she thinks she can over speak the client.