Brought my dog in for a spayed and belly button herniation repair. Left my number for them to…read morecontact ME with questions. 3 hours after drop off they called my husband and stated she had fleas and they gave her meds to get rid of them. At pickup I confronted them and said she didn't have fleas, you shouldn't have gave her anything and I wasn't paying for it. ($15 dollars) The owner proceeded to argue with me and said my husband authorize the meds, which was a lie. Then he said she had an infestation on her chin only. Not a flea anywhere else on the body. This is a10lb Yorkie, you would definitely see an infestation. I have 2 other dogs at home and we do NOT have any fleas. If one has them they all have them. After telling him (the owner) to get my dog I was finished discussing this he continued to harass me in the lobby. Very unprofessional and poor customer service. He might want to think about checking his EGO before he goes to work.

We were vacationing near by and our little guy had a small emergency. Cohutta saw us on very short…read morenotice on a Friday on a holiday weekend even though they were fully booked. They were able to take care of our issue quickly and have us on our way. Highly recommend. Staff was extremely friendly and wanting to help.

I visited Ellijay Animal Hospital today with my dog Lillie. Dr. Redman and the entire staff were…read morevery friendly and easy to talk to. I am traveling from out of state and the team here was able to fit us in within 24 hours after reviewing my dogs vet records from her current Vet. If we are ever in the area and need a Vet we will definitely return here because everyone was amazing. Thank you so much for taking the time to review Lillies records with me even if it was not the easiest to hear. We appreciate it!

I have been a Client in this Practice for over 6 Years and I have been always very pleased. Dr…read moreRedman is my go- to Vet for my GSD's. He actually does physicals on them while I am present. I would recommend him to my best friends and anybody that is looking for a caring, yet professional, knowledgeable Veterinarian! Unfortunately they are a rarity these days!

My dog was in on March 17 th for her annual check up and dental cleaning. I saw no one I'd ever…read moreseen before, that was concerning but generally the staff was pleasant. Lab work showed a likely UTI and anemia. The anemia was not shared with me. My dog did well over all and almost $900 later she came home. The next several days were uneventful but on Sunday March 22 in early evening my dog became ill and showed signs of distress. A trip to Mountain Emergency Vet was in order. Upon exam and radiograph it was determined she had a ruptured tumor on her spleen and there was little to be done so my sweet precious Buttercup was euthanized I'm not suggesting CBVC did anything wrong but it's their behavior since that has shown their true mission which is the almighty dollar and lack of caring being their mission. The emergency vet notified CBVC early March 23 of Buttercups passing. I called later that morning. Now mind you my dog had her annual On the 17th March and needed no routine vet services for a year had she lived. On Saturday April 4th I received a text from CBVC saying my dog needed vet services. I was really distressed and called them and chewed them out. Done with their incompetence so I thought. Yesterday I got a postcard saying my dog which passed 3 weeks earlier needed an annual checkup. These people should never be allowed to be in business. They really don't care about your pet or you. Run like hell to another Vet as fast as you can go. My heart is broken at the loss of my sweet precious Buttercup and they're so cruel that every time I start getting into a better head space they hit me again. They are cruel and evil.

Tammy and Nicole at the reception desk were wonderful. Marissa, the vet tech, was also very kind…read moreand capable. Doctor Deanna Hayes was very kind, did not rush through our visit, unexplained everything very thoroughly. The prices were surprisingly lower than we expected.

Dr. Ball and his team are outstanding! We live about an hour away, in rural NC, and our pet rabbit…read morefell ill. There were no exotic vets available nearby and Lake Chatuge Animal Hospital took us right in. Our sweet bunny, Max, received excellent care by the team at LCAH. They truly saved his little life. We are so grateful!

They always are so good to my dogs! A little pricey but good service is worth it! My dogs had their…read morefirst grooming there last week and they looked so adorable! I recommend the grooming service at Lake Chatuge!

i had seen the Mountain Mobile Vet truck in my area, Blairsville, and weeks before the time came to…read moresay goodbye to my Buddy, i had called him to see if he would come out. i currently use Copper Basin Vet Clinic, but ever since Dr Mitchell sold the clinic and moved to south Georgia, their prices have tripled, and the service has gone down......i didn't want to traumatize Buddy by taking him to the clinic to say goodbye.....Dr Kinsey came out, not accepting new patients, but he told me, for this he would come to me, and while saying goodbye SUCKS, it was the best possible experience, under the circumstances, that i could've hoped for. i held Buddy in my arms until he was gone, Dr Kinsey didn't rush me, and if i'd have known then what i know now, i would've done this every time i've had to say goodbye (way too many times over the years). and the cost was very reasonable..... i only wish he was taking new patients....

I have had animals my entire life. Horses, dogs, sometimes cats, fish and birds. Having said that…read more. We purchased horse while living in the Atlanta area in N. Ga area and now we have retired here. I met Dr. Kinsey when I purchased my horses and he was the only vet in this area that would travel to where the horses were at and do a pre-purchase check up. I had an issue with a horse last year , hoof issue. He again responded quickly and provided me with medication and treatment needed daily twice a day. Now we have sold all our horses. We are full time residents in Young Harris now and we will use him for our 3 dogs, German Shepherd, A Chowski, Husky-Chow mix and our older Terrier . He's efficient, knowledgeable and just a all around great vet.

Today was one of the most disappointing veterinary experiences I've ever had -- and it happened at…read morea time when my 19‑year‑old, medically fragile cat needed compassion the most. We brought Boo to Mountain Emergency Animal Center because she has lost four pounds and is showing clear signs of a UTI or kidney issue. My husband took her in because I'm sick, and called me so I could ask Dr. Richardson questions directly. Instead of helping me understand Boo's condition, Dr. Richardson cut me off every single time I tried to speak. I was left with no clarity about what the $600 worth of tests would actually tell us or whether they would meaningfully change anything for a cat her age. And let me be clear: if Dr. Richardson had shown even the slightest compassion or willingness to explain Boo's situation, I would have paid $1,000 without hesitation. I just spent over $1,000 at our primary vet for tests on my other cat. Money was not the issue -- her callous lack of compassion was. At one point she even referred to Boo as "your baby," followed immediately by, "for $600 we can get your baby checked out." That felt transactional, not caring. The visit alone was $195, and because I declined the $600 in tests -- due entirely to the lack of communication -- Dr. Richardson refused to send Boo home with even a basic antibiotic, despite her symptoms and her age. For a nineteen‑year‑old cat who may not make it through the weekend, withholding supportive care felt cold and punitive, not medical. After my husband left the exam room, I called the clinic myself -- sick with food poisoning, shaking, and exhausted -- because I knew something was wrong. I called back livid, I said a couple of words I don't normally say (I apologized to Trish ) and I absolutely raised my voice, because no one was listening. Only after I made it clear that I would be leaving a review did anything change. Suddenly, Dr. Richardson went back into the room to apologize to my husband for cutting me off and admitted she "should have listened" -- something that should have been done from the start and prescribed an antibiotic That antibiotic and the additional charge added another $75, bringing the total to $260. And let's be honest: we were inching closer and closer to the $1,000 they would have gladly collected had they taken the time to communicate with me in the first place. For the record: I have a medical background. I know what an infection looks like, smells like, and acts like. The only difference between me and the vet is humans vs. animals -- but a UTI is a UTI, and a kidney infection is a kidney infection. Female anatomy isn't so different that the basics suddenly don't apply. The signs were obvious. The dismissal was unnecessary. And the lack of communication was dangerous. When I called Mountain Emergency Animal Center afterward, I spoke with Trisha, who did nothing but defend Dr. Richardson. Instead of listening, she repeated, "Dr. Richardson is very well‑liked," and insisted it was "just a miscommunication." There was no miscommunication. There was no compassion, no patience, and no willingness to answer a worried owner's questions about a geriatric animal in distress. What makes this even harder is that I've had excellent experiences here before. When my 120‑lb dog Armani had to go over the rainbow on February 23,2023, the doctor who handled it was honest, gentle, and humane. She explained everything clearly and never pushed unnecessary tests. That level of care is why we trusted this clinic. Today was the opposite of that standard. I'm sharing this so other pet owners -- especially those with elderly, fragile animals -- understand what they may encounter. At nineteen years old, Boo deserved compassion and clear communication. She received neither at Mountain Emergency Animal Center. And if I hadn't fought for her care while sick in bed, she would have walked out untreated. And because of that this review will stand.

Had to take my 4 lb poodle in at 7:30 on a Friday night. The staff was awesome and the vet did a…read moregood job calming my concerns. She took great care with my pup. After asking lots of questions it was determined that for now we can treat the symptoms to see where we are in 24 hours. She didn't push me toward expensive unnecessary tests until it's our only option. Thank you MEAC

Dr. Moon took great care of our senior rescue chihuahua Cannoli giving her b12 acupuncture and…read morelaser therapy as a non-invasive, drug-free treatment to reduce pain and inflammation while promoting soft tissue healing for her luxating patella. We love Dr. Moon and can't recommend her enough!

dr. Moon (and her wonderful assistants) is the best veterinarian I've ever had, and I've had pets…read moreall my life. Not only is she an extremely competent and incredibly smart vet, but she is also a deeply kind human being. My pets have always loved her, and she has been so good to me as an owner. I would tell anybody with pets, cats, especially, to spend the extra $20-$30 to get the vet come to come to your house. It is a world of difference, with the anxiety, the travel stress, all over convenience of having the vet see your animals where they live. It is truly worth every penny! Dr. Moon is a wonderful resource and I urge anybody to try her today

I've worked in veterinary medicine for 20+ years, now happily retired. I chose VCA Appalachian…read moreAnimal Hospital because I knew a doctor who worked there in years past. So glad I did choose AAH. They are amazing. Routine visits with my furkids have always been happy and pleasant pre CVD19. I have experience with the clinic and boarding facilities. I have nothing but positive feelings and experiences. Perfection. My boy Jackson was diagnosed with chronic renal failure in late winter 2020. It was grueling watching my dog, who has been with me since birth, slowly deteriorate. It truly broke my heart in a million pieces. AAH was with me every step of the way. Their knowledgeable staff of clinicians and doctors helped me give Jackson a good quality of life until his last days. Sadly, Jackson lost his battle in the middle of a pandemic. Appalachian Animal Hospital showed their true spirit of compassion in Jackson's last visit. They were kind. Compassionate. Caring. I was permitted to be with my boy until he went to his creator. I will be eternally thankful for all AAH did for my buddy and for me. I have several loved ones that will meet and have been seen by this fantastic hospital. I trust them. The staff at Appalachian Animal Hospital have my highest recommendation and sincere thanks.

Love the office staff and vet tech. Did not care for Dr. Harre's bedside manner or lack of. I also…read morefelt I was being tested to see how much I would spend. Dr. Harre recommended a prescription medication that no pharmacy carries locally so my question is why recommend a medication you can't find locally. Just not impressed with her.

They have grown in the past 5 years we have been coming here and they are still wonderful. We have…read morethey as our vets of choice since they opened and couldn't have better experiences here.

I'm very torn. I carefully chose them when I adopted my rescue mix. The first visit with Dr…read more Bassett was really good. He seemed fun and interested in my dog. The next visit I'm not sure who I saw. They took her back to get a fecal. I told them that I could have brought a stool sample. I could hear her screaming. Apparently, they stuck some kind of bubble wand up there trying to get something. I didn't like that but I didn't say anything. What's really been on my mind is my last yearly visit. Normally I like mornings, but I agreed to a 2 o'clock appointment. I got there at 1:30 and the front desk said we're early. No hello, how are you, hello Dolly. Just 'we're early'. I misjudged how long it would take me to get there from Cumming. I always get to appointments a little early, like 15 or so. I figured I'd get right in after lunch and get out quick. Dr. Bassett did come out looking for somebody while I was in the front so I saw him there. So at 1:50 a woman walked in with her dog and was taken right back. I was a little frustrated, but thought maybe she's seeing someone else. At 2:10 I was finally put in a room. The tech came in shortly after said so we're here for a yearly exam. I'm sorry I just don't get it. I know why I am there. I said I had been waiting for a while. She said well the doctor is doing return phone calls. She was not nice about it either. Why have a 2 o'clock appointment then? If you're calling people with sick dogs, or some kind of post treatment question that could take some time. To make matters even worse I could hear them back there talking about me and then came in at 2:20. He said something about I was told you were frustrated. I said yeah, I was. I'm sorry, but it's customer service 101. I'm there in the office waiting. Make your phone calls after. The icing on the cake was he was giving her all of her shots in her hip, and she has very skinny little bony hips and on the third one she yelped. I feel like dogs I've had in the past and even with this dog, their shots were given in the scruff of the neck. I don't think I'm imagining that. When she screamed, they looked at each other like what's going on here. He said I should go get some kind of joint medicine to give to her for life! It's expensive. Chondroitin? She's not in any joint pain. She doesn't limp. She doesn't have any joint problems. I went in, not too long after that to get her Simperica trio and the tech that was in the room that day was coming in from I don't know where lunch or maybe to start her day and she gave me a dirty look in the parking lot. I hadn't done anything wrong. I show up on time, well early actually, and I ask why I'm having to wait so long when I had seen the doctor there and I'm a problem? It's also very frustrating when they googoo gaga on other dogs and don't even acknowledge my dogs existence. My dog is so sweet. She loves girls and there are a lot of them up there. I just don't know if I will continue going there. It's really hard to find somebody too, so it's upsetting

If I could give zero stars, I would it seems they only treat the kindest of labs if you have a cat…read morethis is not the place to go. To turn away an animal that has an emergency condition and you call yourself a vet doesn't seem right. It's called wearing gloves that's what all the other vets do, look it up.

If I could leave 0 stars I would. Convinced this vet is only worried about making money. Had my pet…read morehorribly mistreated by them. In a cast for over 3 months and once removed, had a horrible infection. I will never be returning! Do yourself a favor and do not use them!