Brought my dog in for a spayed and belly button herniation repair. Left my number for them to…read morecontact ME with questions. 3 hours after drop off they called my husband and stated she had fleas and they gave her meds to get rid of them. At pickup I confronted them and said she didn't have fleas, you shouldn't have gave her anything and I wasn't paying for it. ($15 dollars) The owner proceeded to argue with me and said my husband authorize the meds, which was a lie. Then he said she had an infestation on her chin only. Not a flea anywhere else on the body. This is a10lb Yorkie, you would definitely see an infestation. I have 2 other dogs at home and we do NOT have any fleas. If one has them they all have them. After telling him (the owner) to get my dog I was finished discussing this he continued to harass me in the lobby. Very unprofessional and poor customer service. He might want to think about checking his EGO before he goes to work.

We were vacationing near by and our little guy had a small emergency. Cohutta saw us on very short…read morenotice on a Friday on a holiday weekend even though they were fully booked. They were able to take care of our issue quickly and have us on our way. Highly recommend. Staff was extremely friendly and wanting to help.

Prices have gotten outrageous over the past years at this place. Routine annual dogs checkups have…read moredoubled over the past few years. Not necessary unless the business wants to take advantage off their clients

We have not used this vet before and do not live here full time. We had to have our sweet kitty…read moreout to sleep and Ocoee could not have been more accommodating. They "fit us in" with an appointment. We were able to use a side door and never had to go into the common area which I greatly appreciated since this was already enough trauma for us. The staff was so empathetic about the situation and extremely gentle. I would highly recommend Ocoee and would use them again if needed.

All veterinary clinics are busy these days. This one is no exception. However, if you are patient I…read morebelieve you will be impressed with the great care coming from this doc.

LOVE this vet and she came highly recommend by many people. My vet in Colorado was alternative,…read moreand I was not happy with my current vet upon moving to Blairsville. My husband heard through where he works, several people recommend AVS. My Golden had a small lump on his head and I wanted a 2nd opinion as my previous vet wanted to surgically remove it. Doc B took one look at it, asked what I was feeding my dog, told me to change to another and healthier brand of kibble, and it would likely go away in a few days. IT DID. She saved my dog the pain of surgery not to mention my pocketbook! She also found a low grade heart murmur that the other vet missed. Told me about a supplement for the heart I can get on amazon and it has lowered his murmur! The staff is amazingly friendly and helpful as well. Love Dr. B!

My dog was in on March 17 th for her annual check up and dental cleaning. I saw no one I'd ever…read moreseen before, that was concerning but generally the staff was pleasant. Lab work showed a likely UTI and anemia. The anemia was not shared with me. My dog did well over all and almost $900 later she came home. The next several days were uneventful but on Sunday March 22 in early evening my dog became ill and showed signs of distress. A trip to Mountain Emergency Vet was in order. Upon exam and radiograph it was determined she had a ruptured tumor on her spleen and there was little to be done so my sweet precious Buttercup was euthanized I'm not suggesting CBVC did anything wrong but it's their behavior since that has shown their true mission which is the almighty dollar and lack of caring being their mission. The emergency vet notified CBVC early March 23 of Buttercups passing. I called later that morning. Now mind you my dog had her annual On the 17th March and needed no routine vet services for a year had she lived. On Saturday April 4th I received a text from CBVC saying my dog needed vet services. I was really distressed and called them and chewed them out. Done with their incompetence so I thought. Yesterday I got a postcard saying my dog which passed 3 weeks earlier needed an annual checkup. These people should never be allowed to be in business. They really don't care about your pet or you. Run like hell to another Vet as fast as you can go. My heart is broken at the loss of my sweet precious Buttercup and they're so cruel that every time I start getting into a better head space they hit me again. They are cruel and evil.

Tammy and Nicole at the reception desk were wonderful. Marissa, the vet tech, was also very kind…read moreand capable. Doctor Deanna Hayes was very kind, did not rush through our visit, unexplained everything very thoroughly. The prices were surprisingly lower than we expected.

Used to like their boarding facility until my dog got sick from all the unvaccinated rescue dogs…read morethey used to house in the same area. Then they shut their boarding down to make more money elsewhere. Thankfully my dog has not been sick often, however a couple of times she needed anal glands expressed and an X-ray. They refused to do either procedure without sedation. (!!!) My dog does not tolerate sedation well and was a zombie for 24 hours after their last sedation. Sedation should not be used for quick, simple procedures. I was a vet tech many years ago and I know you can either hold the dog or muzzle them for the things that take less than 2 minutes. Prices are way out of site and the last vet I saw just wanted to keep uncharging me for unnecessary tests that I refused. When I called to have her checked they said to bring her in and then upcharged me for an emergency visit. I questioned them about why since I called and requested a visit and they said I didn't have an appointment. Unbelievable. Won't be back.

Zero stars if possible. We have 5+ years, 7 dogs and 1 cat with this hospital. $10,000+ spent and…read moremore donated toward their "rescue" services. I called veterinarian office (unable to locate license number on state registry - not sure if licensed). The receptionist answering the phone had trouble hearing or understanding my name, my animal's name and insisted I leave a message with her as no doctors were available. My message contained the following information: - We have previously had 3 dogs put to sleep with them. We understand that with some dogs we waited too long, and there is no knowing when we didn't wait long enough. I was concerned I was currently leaving my dog in pain and I told the receptionist, "I don't know what to do. I need more information." - One of our dogs, a 15 year old, had had a lot of issues in the past for which we came to see them. They did not run any serious diagnostics as we were told this would require scheduling ahead of time (we are rural). I called upset because despite the prescription food they prescribed in the past, she was still sick. - I requested a doctor call back or an appointment be scheduled, but I specified I wanted an ultrasound or other diagnostic to be scheduled because I didn't want the doctor to just look at the dog again. I was told that I would receive a call back shortly. Two hours later I was called and told that if I'm unhappy with how they do things, I can go find another veterinarian. Their callousness and uncaring nature, the unbelievable lack of disregard not only toward the dog but to the people involved is not even my complaint. They have left me with no recourse and no veterinarian in our rural area that can see a sick senior. No animal hospital can see the dog to care for her - they are all months out. Only emergency veterinarians are available for emergency services. The receptionist that called me would not tell me which doctor told her to tell me my dogs were no longer welcome. When I (upset, obviously) was LOUDLY telling the receptionist on the phone, through tears, about how callous they were, she began to yell at me. This complaint is in regards to the fact that no amount of money, no amount of history, no amount professional quality of care was enough to keep me and my dog out of the situation we currently face: at the end of her life, with no professional care. Just because I requested a diagnostic that was apparently recorded as "customer not happy". There are so many other things that could have been done - they could have called to clarify the message, they could have called to hear any concerns, they could have done absolutely anything other than telling me I was on my own. While my message did not contain any regret about prior visits and services, I certainly regret it now. Had I placed my trust in a better individual and practice I would not find myself in this situation. Certainly some businesses adopt a "cut and run" philosophy. A veterinarian should not be one.

I visited Ellijay Animal Hospital today with my dog Lillie. Dr. Redman and the entire staff were…read morevery friendly and easy to talk to. I am traveling from out of state and the team here was able to fit us in within 24 hours after reviewing my dogs vet records from her current Vet. If we are ever in the area and need a Vet we will definitely return here because everyone was amazing. Thank you so much for taking the time to review Lillies records with me even if it was not the easiest to hear. We appreciate it!

I have been a Client in this Practice for over 6 Years and I have been always very pleased. Dr…read moreRedman is my go- to Vet for my GSD's. He actually does physicals on them while I am present. I would recommend him to my best friends and anybody that is looking for a caring, yet professional, knowledgeable Veterinarian! Unfortunately they are a rarity these days!

First time there since I'm new to this area, great staff, knowledgeable vet, mine Dr Williams was…read morevery informative and knowledgeable, my dog was properly taken care of , cozy county looking.

Unfortunately, this place is not the best. We have gone over a dozen times and every single time I…read morefeel as if we never get answers.. I've had to call and complain plenty of times which is not like me at all.. lots of information is always left out and our animals are the same as they came in, I have yet to get an issue fixed here... this place is a complete waste of money! I'm so very thankful I was able to switch vets and leave this place. Please save your money and animals and don't go here. The only plus about this place is that the staff are very nice. But that's about it.. that's how they suck you in!

not recommended at all..friend went to put her poor weak dog down and female vet acted like my…read morefriend and i did something wrong..the female vet there acted like a machine as she had no compassion and was rude. do not go there ever.

I can't give a star . I Will provide information and you tell me what they deserve !…read more i brought our 7month old Boston terrier in after he jumped from a two story outside deck . Injured and in pain . I met a lady at the front desk who was extremely busy looking at the phone of a customer ( his dog ) my wife was holding the puppy and sat down . When the non work conversation was over I explained that the puppy was very much injured , I was not a return client as we do not have a vet up here . Nor did I have an appointment . I was told they only had one Dr. and couldn't help . I stood for a few moments and had to ask where I could take him .The customer who was conversing earlier had to tell me to take him further down 129 south . Started to give directions and was interrupted by the " receptionist " who then gave further directions . The customer was more help and stated as it was Veterans Day they may be closed and then go to Hiawassee. At no time was a Dr. advised of the situation . No triage . The puppy from a fall like that would have serious injures and moving him COULD cause fatal consequences. The receptionist I would think loves animals to be in this field . The Dr was NEVER Summoned .

Dr. Ball and his team are outstanding! We live about an hour away, in rural NC, and our pet rabbit…read morefell ill. There were no exotic vets available nearby and Lake Chatuge Animal Hospital took us right in. Our sweet bunny, Max, received excellent care by the team at LCAH. They truly saved his little life. We are so grateful!

They always are so good to my dogs! A little pricey but good service is worth it! My dogs had their…read morefirst grooming there last week and they looked so adorable! I recommend the grooming service at Lake Chatuge!