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    Primary Veterinary Care

    5.0 (2 reviews)
    Open 1:00 pm - 6:00 PM

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    Services - Primary Veterinary Care

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

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    10 months ago

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    2 years ago

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    Copper Basin Veterinary Clinic

    Copper Basin Veterinary Clinic

    (32 reviews)

    My dog was in on March 17 th for her annual check up and dental cleaning. I saw no one I'd ever…read moreseen before, that was concerning but generally the staff was pleasant. Lab work showed a likely UTI and anemia. The anemia was not shared with me. My dog did well over all and almost $900 later she came home. The next several days were uneventful but on Sunday March 22 in early evening my dog became ill and showed signs of distress. A trip to Mountain Emergency Vet was in order. Upon exam and radiograph it was determined she had a ruptured tumor on her spleen and there was little to be done so my sweet precious Buttercup was euthanized I'm not suggesting CBVC did anything wrong but it's their behavior since that has shown their true mission which is the almighty dollar and lack of caring being their mission. The emergency vet notified CBVC early March 23 of Buttercups passing. I called later that morning. Now mind you my dog had her annual On the 17th March and needed no routine vet services for a year had she lived. On Saturday April 4th I received a text from CBVC saying my dog needed vet services. I was really distressed and called them and chewed them out. Done with their incompetence so I thought. Yesterday I got a postcard saying my dog which passed 3 weeks earlier needed an annual checkup. These people should never be allowed to be in business. They really don't care about your pet or you. Run like hell to another Vet as fast as you can go. My heart is broken at the loss of my sweet precious Buttercup and they're so cruel that every time I start getting into a better head space they hit me again. They are cruel and evil.

    Tammy and Nicole at the reception desk were wonderful. Marissa, the vet tech, was also very kind…read moreand capable. Doctor Deanna Hayes was very kind, did not rush through our visit, unexplained everything very thoroughly. The prices were surprisingly lower than we expected.

    Nottely Oaks Animal Hospital

    Nottely Oaks Animal Hospital

    (7 reviews)

    Used to like their boarding facility until my dog got sick from all the unvaccinated rescue dogs…read morethey used to house in the same area. Then they shut their boarding down to make more money elsewhere. Thankfully my dog has not been sick often, however a couple of times she needed anal glands expressed and an X-ray. They refused to do either procedure without sedation. (!!!) My dog does not tolerate sedation well and was a zombie for 24 hours after their last sedation. Sedation should not be used for quick, simple procedures. I was a vet tech many years ago and I know you can either hold the dog or muzzle them for the things that take less than 2 minutes. Prices are way out of site and the last vet I saw just wanted to keep uncharging me for unnecessary tests that I refused. When I called to have her checked they said to bring her in and then upcharged me for an emergency visit. I questioned them about why since I called and requested a visit and they said I didn't have an appointment. Unbelievable. Won't be back.

    Zero stars if possible. We have 5+ years, 7 dogs and 1 cat with this hospital. $10,000+ spent and…read moremore donated toward their "rescue" services. I called veterinarian office (unable to locate license number on state registry - not sure if licensed). The receptionist answering the phone had trouble hearing or understanding my name, my animal's name and insisted I leave a message with her as no doctors were available. My message contained the following information: - We have previously had 3 dogs put to sleep with them. We understand that with some dogs we waited too long, and there is no knowing when we didn't wait long enough. I was concerned I was currently leaving my dog in pain and I told the receptionist, "I don't know what to do. I need more information." - One of our dogs, a 15 year old, had had a lot of issues in the past for which we came to see them. They did not run any serious diagnostics as we were told this would require scheduling ahead of time (we are rural). I called upset because despite the prescription food they prescribed in the past, she was still sick. - I requested a doctor call back or an appointment be scheduled, but I specified I wanted an ultrasound or other diagnostic to be scheduled because I didn't want the doctor to just look at the dog again. I was told that I would receive a call back shortly. Two hours later I was called and told that if I'm unhappy with how they do things, I can go find another veterinarian. Their callousness and uncaring nature, the unbelievable lack of disregard not only toward the dog but to the people involved is not even my complaint. They have left me with no recourse and no veterinarian in our rural area that can see a sick senior. No animal hospital can see the dog to care for her - they are all months out. Only emergency veterinarians are available for emergency services. The receptionist that called me would not tell me which doctor told her to tell me my dogs were no longer welcome. When I (upset, obviously) was LOUDLY telling the receptionist on the phone, through tears, about how callous they were, she began to yell at me. This complaint is in regards to the fact that no amount of money, no amount of history, no amount professional quality of care was enough to keep me and my dog out of the situation we currently face: at the end of her life, with no professional care. Just because I requested a diagnostic that was apparently recorded as "customer not happy". There are so many other things that could have been done - they could have called to clarify the message, they could have called to hear any concerns, they could have done absolutely anything other than telling me I was on my own. While my message did not contain any regret about prior visits and services, I certainly regret it now. Had I placed my trust in a better individual and practice I would not find myself in this situation. Certainly some businesses adopt a "cut and run" philosophy. A veterinarian should not be one.

    Union County Pet Hospital - Kollosal King Kodiac, Dame Kassandra Britte, and Jax Black!

    Union County Pet Hospital

    (11 reviews)

    not recommended at all..friend went to put her poor weak dog down and female vet acted like my…read morefriend and i did something wrong..the female vet there acted like a machine as she had no compassion and was rude. do not go there ever.

    I can't give a star . I Will provide information and you tell me what they deserve !…read more i brought our 7month old Boston terrier in after he jumped from a two story outside deck . Injured and in pain . I met a lady at the front desk who was extremely busy looking at the phone of a customer ( his dog ) my wife was holding the puppy and sat down . When the non work conversation was over I explained that the puppy was very much injured , I was not a return client as we do not have a vet up here . Nor did I have an appointment . I was told they only had one Dr. and couldn't help . I stood for a few moments and had to ask where I could take him .The customer who was conversing earlier had to tell me to take him further down 129 south . Started to give directions and was interrupted by the " receptionist " who then gave further directions . The customer was more help and stated as it was Veterans Day they may be closed and then go to Hiawassee. At no time was a Dr. advised of the situation . No triage . The puppy from a fall like that would have serious injures and moving him COULD cause fatal consequences. The receptionist I would think loves animals to be in this field . The Dr was NEVER Summoned .

    Primary Veterinary Care - vet - Updated May 2026

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