Awesome service. Been using their service for years and have always been satisfied. They are reasonably priced and go above and beyond. Highly recommend. read more

0 stars. I called them for my accident and they charged me the state mandated fee of $375. they over charged!! For 2 mile trip

Final UPDATE: Cutting to the chase, I DO NOT RECOMMEND SUNSET TOWING in Morristown TN. +++ And my best advice if you should deal with them, and they should damage you vehicle is DO NOT LET THEM STONE-WALL or BULLY YOU into letting them do repairs INSTEAD of Filing on THEIR INSURANCE FOR REPAIRS, SO THAT you can get them done at a real repair shop with a warranty. -- In a nutshell Sunset towing blew out the rear vent windows in my daughter van by hauling it backwards at highway speed. It should be noted that the driver DID NOT make any effort to align the vehicle in a less risky manor (AKA didn't face it forward) or even inform her of the risks involved in towing it facing backward. Had a few minutes been taken on Monday 4-17-23, the entire stress and hassle that has been dealt with could have been avoided. Finally, After a LOT of hassle, and Sunset not giving up their insurance information, Sunset finally replaced the windows BUT then wrote no warranty for their repairs on the paperwork. read more

the guy that came to bristol on 8-4-24 is not as good as he thinks he is. you do not pull a vehicle onto the bed with a j-hook. if you do you turn them down not up. same for tie down on back. by the time he got me home the chains were laying on the bed. i waited 2 hours and a half hours on him. this guy needs some serious traing in the towing business. he will end up losing a car or get someone hurt. im going to be blunt. he is stupid and does not know what he is talking about. he even tried to charge me 60 dollars more than what was agreed on. i think his name is danny. do not let him tow your vehicle unless you want a new vehicle read more

Ray was amazing person our car broke down he towed to town talked to him we was on vacation so he tried a trick he knew how to reset a 2017 Mazda and it work but that's not where the story of this amazing person stops he took us to all the advance auto and auto zone to see if we could find out the check engine code but it went away So Saturday my mom gets a phone call from ray the tow truck drive to see if she made it ok that's amazing person read more