Jefferson City Police called Norton's to come pick up our car involved in an accident, no damage to…read moremy car. Norton's in New Market; they drove approximately 5 miles, loaded it up, 5 miles back to their lot. Charged $375. That's correct, not a typo, $375. They advertise as being open 24 hours but we called just after 11:00 PM to ask if we could come and get the car....guy said no after huffing and puffing for 30 seconds. We then asked if we could get some important heart medicine out of the car. Nope. Went to pay the tow bill and pick up the car next morning...$375. I made sparky comment about how high the bill was and the guy says, "did you see the other car?" What a stupid justification; what does that have to do with towing my car? Nothing. It's a racket, not "policed" very much at all. They charge what they want because they have your car and you ain't getting it until the extortion fee, I mean tow bill, is paid. Be careful who you ask for if you're ever in an accident and need towed. Rating is an absolute 0. That's ZERO.

Very prompt and polite!! Will absolutely be my go to tow truck driver! Very professional!read more

They never returned my phone call, they suck good thing I wasn't sitting on the edge of the roadread more

From the owner: We offer recovery and towing services. If you're stuck on a trail or side of the road we can help…read moreyou out! We promise to be the competition prices! AND we offer parts delivery! When you message, make sure to put year, make, model; where the pickup is and where the delivery is! For fastest service call!

Very fast, friendly, careful, I was so emotional when Charlie showed up and was able to calm my…read moreanxiety and cheared me up by showing me that I didn't mess my car up as bad as I thought. I didn't know what I was going to do. Charlie is amazing . So kind . And he didn't charge me half of what bakers said it would be to winch my car out of the ditch. Charlie pulled me out snapped my bumper back together straightened out the metal part that got pushed up and I was able to drive away. He even followed me to my road to make sure I was OK. Thank you so much red bear you are going to be my first call from now on.

From the owner: Red Bear Towing is a 24/7 towing and roadside assistance company for the state of Tennessee . Our…read moregoal is to get you back on the road ASAP and safely without breaking your bank. We want our customers to be happy we’re coming, be pleased with our work and come to trust us after we’re done

Fast, affordable, friendly and professional. I was referred to them by Jim's Automotive and I see…read morewhy he refers them. They were fantastic! I would recommend them to all of my friends and family and I will use them again.

Ponch Pressley scores BIG! He got to me quickly, figured out the problem, and was friendly!…read more I appreciate it very much! Tracy Patterson

Super nice with my son's car wreck. We appreciate all their help!read more

Great Service!! We have used them several times!! They always do a good job!! We wouldn't use any…read moreone else!!

My father & I had picked up a vehicle earlier in the week, about 2 hours into our trip the radiator…read moreon the vehicle went out. Thankfully the closet repair shop was busters. Everyone was very helpful to get us back on the road. They even worked Saturday (closed that day) to get us on the road safely so we could make it back home. Words can't describe how appreciative I am, each and every one of them went above and beyond to make sure we were well taken care off. Another huge thank you to everyone at Busters.

In November of 2017, I got violently ill and pulled over on the highway - later sent to the ER…read more Buster's towed my car off the highway. When I was released from the hospital the next morning, they told me they would get me in an hour. They didn't show up until 2.5 hrs later...as I sat, very ill, in a cold hospital lobby with no coat (left in my car from ambulance). The man demanded $150 cash to get me from the hospital and take me to my car. He told me on the trip that he had bets on whether I was drunk. And he complained about having to work around the vomit around my car. When we got to the wrecking place, he said my key was on the wheel and dropped me off. I got in my car and could hardly steer. I waived him down and said something is not right. He shrugged and drove off. I tried to drive a little more, but something wasn't right. I called the guy again, and he wouldn't answer his phone. Essentially, he left me on the side of the road again, but this time, I had $150 less money. What was wrong with my car? He bent my control arm. Had to get new rack and pinions, totally jacked up my alignment, and totally ruined two tires. Oh, and nobody would ever, ever call me back. $2000 later....... Thank you for turning the worst sickness I ever had into a completely torturous experience. I really have never been treated worse in my life. You owe me $2150.