What started out being a terrible experience at the Myrtle beach location ended up being saved by…read moreArtie and Arissa at the Longs SC store. Artie immediately took our challenging situation on and made our approval happen within a hour over the phone. The purchase was quick, easy and went smoothly thanks to him. Arissa was also amazing, holding our camper until the weekend when we could make the long drive to pick her up. greeted with so much hospitality, I can confidently say the next time we are in the market to upgrade our camper Artie is who I will call!!

I just want to say Artie the finance manager went above and beyond to help my family and I get into…read moredream camper so we can start to travel the US. Rob at the Longs, SC location was extremely helpful and so nice! They both were honest about everything! I will go back to Recreation USA for any future camper purchase and I will refer any friend looking for one to go to them before anywhere else!

We purchased our 2019 travel trailer from them and it was a great experience. We agreed upon the…read moreprice plus taxes and tags and that's what we were charged. There were no hidden fees. After a rough time getting them to respond to my attempts to schedule warranty service, we finally got it worked out. I got my TT back and everything was fixed except for one warranty item that required manufacturer approval. I took the trailer back to RV Outlet USA of NMB after the manufacturer approved the change. These guys hopped right on getting the repairs completed. I can easily recommend these guys for both service and sales.

Their employees have filthy attitudes. Sam Sitko is a "lovely" person. Enjoy spending your money…read moresomewhere else where they don't call you a bunch of names. Will add pictures. From "Sam Sitko" their lovely employee. Hello , is this Richard!? Im Sam. The gentleman selling the washer and dryer set . Yes we would be willing to take $400 , cash only !! If that works for you and let me know when you would like to pick them up . Thats not my problem! Pictures were posted on fb market place , where you seen them to begin with , which also includes a description of the set ! Not only that you've wasted my time for 2 days now . When I replied back to your msg . Its not my fault your to stupid , to use your own logic to see you already had all the info , so there was no need for me to try and sell them they will do that on their own ! Also I have a washer and dryer and you dnt lol so yes I will definitely keep my second set & sell them to someone who's not a complete dumbass!

Absolute professionals. Knew how to address my issues completely and in a timely manner.read more

They did a fast job in a crunch. We are so relieved they were able to service our RV the same day…read morewe called, since we were on the road. Very friendly and fast service.

I had an amazing experience at Carolina RV. The owner is extremely accommodating and the entire…read morestaff was very friendly and professional. I would patronize them again without a doubt.

I had originally given a positive review as the salesman was very friendly and taking possession of…read morethe vehicle went smoothly as I was from out of state. However, since the sale, there has been nothing but issue after issue. The title paperwork was sent to the wrong place, I have had several mechanical issues with the vehicle both on the chassis and the camper side, and the service department has been horrible to say the least at trying to resolve these issues. When you pay over six figures for a product you expect a certain level of quality from the product and professionalism from the organization that sold it. So far I have recieved nethier. It has gotten to the point I am now looking I to SC lemon laws. I have also had to find local repair support as trying to resolve the repairs with Carolona RV has gotten to complicated and frustrating. I would not recommend buying anything from this place.

We just recently purchased a utility trailer and could not ask for any better service. If you are…read morelooking for a utility trailer, you definitely need to check him out. Best prices around Southeastern NC.

There's a reason why this place has a 2.3 Star rating as of this writing…read more The company internet sales was super responsive to make the sale but after that, that's where it went off the rails. The lack of communication and lack of internal systems / processes that usually exist in other organizations to make things easier for the customer, do not exist here. I have text and email threads of the redundant asking for information, me having to ping them for a delivery date, etc. From Suzie Stephenson (ISD), Eric Romero, Shane and Zach, the miscommunication or lack of has been seriously disappointing. All I wanted added to the TT was a second battery, an inverter, and backup camera. It took me having to reach out to find out today that the inverter would not make it to their store for 2 more weeks. As of this writing, I sent an email earlier today to cancel my order and requested a refund. Still no response. I've also sent an email to Winnebago to advise them of this retailer's lack of customer service. Maybe this review will prompt them to respond. I should have checked the reviews before doing business with them. I highly recommend going elsewhere. There are plenty of other businesses providing better customer service.

We were camping and had a leaky toilet. Campers Inn of Conway was on our way home, so we called and…read moreexplained the situation to them of a leaky toilet. I had never had to replace the valve before, so I wanted to have Camper's Inn do it for peace of mind. Brandon who was my contact was terrific. He managed to help make sure the situation could not only be fixed, but that included clearing up the fact that I wanted to wait for the repair to be done and not leave the trailer with them. He managed to secure a technician- Russ, who was very customer centered and very proficient at his job. He was wonderful. I would definitely deal with both Russ and Brandon again. Now for the not so good items. The bill and their OVERCHARGING CUSTOMERS. First their labor rate is $169/hour to repair a towable trailer. My auto mechanic who has undergone much deeper and more involved training/certification charges about $115/hr, so $169 is a bit high. Next, was the charge for the part. They charged me $75 for the plastic valve that can be bought for $15. I understand in the auto industry, that OEM parts are a little bit more than aftermarket parts, but usually they are simply 50% more, not 500%. So for a repair that took about 30 minutes I expected to pay about $120 ($80-90 for labor and $20-40 for the part) instead I was given a bill for $275- Outrageous!!!!! For that the 5 stars of customer service and technicians becomes a 2.5 stars due to the price gouging.

Buying a used RV is always hit or miss, but it would be nice if they could be honest when they are…read moredealing with you. We purchased a 2019 5th wheel and realized it was used and leather would have issues, and components may be tired, but when you ask how the fireplace works and they skip by it and say good, but the remote is not available at the moment when what they mean is, "NO, it doesn't work, that tends to irk me. Then there's the issue that the large slide doesn't go out all the way, or the fact that on delivery they forgot to put the electric cord in the camper so I had to ask for it and wait 20 minutes while they played tag as to who was at fault. OK, maybe being a bit picky, so when I contact them and say I need to replace the fireplace, not looking for any favors because, as they pointed out, when you leave with it, there's no warranty, I just wished to replace the fireplace myself and thought I could get a deal by buying from them. I got; I will get right back to you. That was a couple weeks ago and I'm pretty sure the crickets that I've heard are going to continue. If it weren't for the fact that the rv we got from them was what we were looking for I'd be regretting the purchase. We love our 5th wheel, we just hated the service and bullshit we had to go through.

Update: Since my initial complaint, we hired JAL Mobile RV…read moreRepair to inspect and service the Onan 5500 generator your dealership claimed had been inspected and was in good working order. The findings clearly show the service was either incomplete or never performed: Critically low oil -- no evidence of an oil change ever being done. Cracked, heat-damaged exhaust. Clogged, deteriorated fuel filter. Leak in the main water board due to a damaged fitting. The total cost to correct these issues was $688.83, which we paid out of pocket. I have photo and video documentation of each issue, along with the repair invoice. Despite these findings and repeated outreach, we have still not received any response from the General Manager. The lack of follow-up or accountability is unacceptable and will be included in my formal complaints to the BBB, South Carolina Consumer Affairs, and other consumer protection agencies.

The Absolute Best RV Buying Experience!…read more I can't say enough good things about Howard RV Center. From the moment I first reached out via email, Dan Hilton was incredible. He provided perfect, detailed information that made me feel confident even before I stepped onto the lot. When we arrived, Dan went above and beyond by personally picking us up at the airport. That kind of service is rare these days and truly touched us. The entire process--from the test drive to the detailed walkthrough with the expert technician--was flawless and professional. The owner and the entire staff were so welcoming and kind, making our purchase smooth and stress-free. A special thanks to the "handsome blonde" Dan for his exceptional help! If you're looking for an RV, this is the place to go. We are so happy with our new RV Highly recommended

Howard RV center is amazing! They do a really good job of RV repair work and getting things handled…read moreexpeditiously. They are the best RV dealership anywhere in the North and South Carolina area and I drive almost an hour and a half just to take my rig there to be serviced. They are a family-oriented company and it shows. I feel very safe with my RV and such trusted hands and thank you to everyone who's worked on my rig at Howard's RV center! You guys rock!

I bought an Entegra launch class B van built on a Mercedes platform by Jayco it was used with only…read more4000 miles on it and was a great price because of being used. They told me that it was returned because the original buyer had a death in the family. Since I got the RV home, the electrical system has been a problem the entire time with the inverter, alternator to charge the battery, and overall battery function being inoperable most of the time I took the van to Blue Compass RV to get work done under the warranty I purchased and they said they needed parts shipped from the manufacturer and had to wait for Jayco to approve. Then when the part finally arrived nearly 2 months after I first took it in, they are telling me there's a problem with the water system and that it had Frese damaged the damaged other parts I have not been able to use the van at all and now face thousands in repairs that they say are not covered under warranty. I am not sure if the problem is Blue Compass or Jayco but avoid the Jayco Terrain/Entegra Launch at all cost. Poor support, poor quality and a financial drain.

Blue Compass RV - Myrtle Beach, SC (5500 S. Kings Hwy 17)…read more We took our Airstream Interstate Sprinter Van to Blue Compass RV for a few simple repairs that turned into weeks of frustration and neglect. A roof leak was found and they promised to store the van indoors and keep it plugged in -- but when we arrived, the van was completely dead, not plugged in, with mud and mouse droppings inside. The technician admitted they had jumped it earlier but never told anyone. The manager blamed a "bad alternator" and refused to take responsibility or reimburse our mobile mechanic. The mechanic confirmed all batteries and the alternator were fine -- the problem was simple neglect. Total lack of professionalism and accountability. Think twice before trusting them with your RV.