The stay was fine. Just the typical Hampton Inn. It's getting only 3 stars because of their lack…read moreof attention to detail. We stayed for 3 nights. Left early in the morning every day and back late at night due to visiting family. The room was suppose to have fresh towels after night 2 but no such luck. I noted that in the review and the comment I received back from the hotel was that hospitality claimed we had a do not disturb sign hanging on our door. Not true!! Sounds like your hospitality crew doesn't want to work. The blind chain was also broken. Lotion bottle was empty.

Flight got canceled due to the storms back home so we booked rooms at this location. Rooms were…read moreclean and service was perfect for an overnight stay

We're on the last leg of our trip, heading back to my friend Susan's home in the Milwaukee area…read morewith a U-Haul full of her stuff from her family's compound in Arkansas. We stayed overnight here in Rochelle IL and we are making good time. This Holiday Inn Express is clean and welcoming, the staff is very friendly and accommodating, and it has the best (free) breakfast I've ever experienced. I recommend it to any road weary travellers who are in need of a very pleasant oasis.

I've never had an experience like this from a front desk clerk. We tried checking in at almost 11pm…read moreon a Saturday night after a long day. When we got their the clerk was on a personal call (how do I know it was personal, because she mentioned that she was attending church at 0830 the next morning). After five minutes of standing there waiting to even be acknowledged, she finally ended her call. No apologies, nothing. I was very shocked at the lack of customer service! The room was great! Even though we were facing the bright lights of the business across the road, the blinds were able to block out the light. Everything else was as expected

The Paper Doll House was adorable, super organized and the food was beyond excellent. MaryKim…read moreanticipated everything we would need for a relaxing weekend. The crafting area gave us enough space for all of our things (and you know that us scrap bookers have paper in every shade and tons of stuff with us). The meals were so delicious. The desserts were better than any bakery could make! I would highly recommend this hidden gem!

Get pampered, eat fantastic food, meet wonderful women, share ideas with talented crafters. The…read moreowners do a wonderful job of making you feel welcome,relaxed and definitely well fed and catered to. Treat yourself to a great experience you won't be disappointed. This old house has so much charm.

Upon checkin the clerk was very incompetent. I explained my reservation to him. He walked away to…read morethe back room and put a mask on like it was 2020 or something! Then I couldn't understand him because there was already a language barrier since Im not fluent in tech-supporties. Finally I get checked in but he didn't make my key for the right amount of days I was staying so my key went dead. The rooms are clean but very dark. Not much for lighting. The problem with the rooms is there's Indian immigrants on the same floor so the over powering smell of curry is nauseating. My whole room smells like a wet dog that's been dead for a few days. Funny how we can't smoke in our rooms but cooking curry is ok. Then the window is calked shut so I can't even air my room out. The elevators are sketch AF. They seriously need an upgrade. The better treadmills in the fitness room are broken too. The only plus is I haven't experienced bed bugs yet but I'm not holding my breath.

It's ok but when we arrived we didn't have our rooms so we ended up getting another room.read more

Poor customer service from the front desk. Clean towels were not provided during our stay. Beds…read morewere not made or trash removed from the room during our stay. No blow dryer was available in the room. It was provided only upon request. Only one small bar of soap and no hair conditioner. The breakfast bar was not replenished. The staff appeared disinterested and huddled in an area where they were unavailable. The hallway had a foul smell. It was a challenge to stay at the hotel. A bed side lamp was removed from our bedroom without our consent. What a dump.

If I could give zero stars, I would. This was the most disturbing and traumatic hotel experience…read moreI've ever had in my life. I was staying at the Super 8 in Hampshire, IL for an overnight travel stay due to work, I checked in around 11:30pm. I woke up approximately around 4:30AM to roaches crawling on the back of my thigh while I was sleeping in bed. I jumped up, turned on the light, and what I saw made me feel absolutely disgusted -- multiple roaches crawling on the floor and under my shoes and clothes. All throughout the entire room! As soon as I moved my belongings, they started scattering and falling out. It was a full-blown infestation. I couldn't go back to sleep. I threw everything in the tub and frantically cleaned and wiped everything as much as I could. I was horrified thinking I may have roach eggs or bugs in my clothes and bags. The fact that this motel is even allowed to operate in this condition is beyond me. I tried contacting front desk and customer service said I had to contact hotels.com/expedia. When I contacted Hotels.com (where I booked the room), they attempted several times to reach the property manager, who conveniently refused to respond or approve a refund -- even though this was clearly a health and sanitation violation. I was offered a $25 voucher, which is absolutely insulting. I have stayed in plenty of budget hotels in my life, but this was pure filth. This place should be inspected by the health department and temporarily shut down until properly cleaned and exterminated. Do not book here. Not worth saving a few dollars. Stay literally anywhere else. #Super8Fail #RoachInfested #HotelHorror #UncleanLodging #WyndhamHotels #DoBetter #TravelNightmare

Very clean hotel with a helpful and great staff. Breakfast and pool was great. Would recommend…read morefriends to stay here.

My family stayed at this hotel while in town for a state gymnastics meet. Front desk guy was very…read morenice and check in was a breeze. The whole hotel in recently renovated. The rooms were very clean with new furniture, nice bedding, and vinyl "wood" floors. The free breakfast was quite nice and included a pancake machine, sausage, eggs, biscuits and gravy, cereal, oatmeal, and a pastry section. They also had yogurt and great condiments including Chula hot sauce and Nutella spread. My only complaint is that the pool was a bit cold. They need to turn up the heater a bit, my youngest was freezing and got out right away. No hot tub.

We had a beautiful suite overlooking the lake breathtaking views!…read more Service outstanding. Staff very welcoming and knowledgeable about the area. We had breakfast at the restaurant, it was just perfect we adjusted to our European taste. They accommodate us. With fresh orange juice squeezed, black coffee, decaf tea . Granola. Oats, berries and honey for my husband. Toast with butter and jam for me. Just perfect with full panoramic views of the lake! Nights dinner at the restaurant very good service, food could use a little bit of a more refined hand . Overall very nice. Most importantly everyone is so committed to the hotel. Very nice to watch them working as one

We really enjoyed our stay at the French Country Inn. Beautiful view of the lake from our first…read morefloor room and deck. The lake was very quiet, no noisy boats. Complementary kayak use, cute little private beach. Amy at reception was very sweet, making sure our weekday continental breakfast was enough for us each morning; it was perfect! Also enjoyed the beautiful restaurant patio; the food was very good! We will be back!

Booked a double queen suite for a recent 'staycation' with my daughter. From start to finish, the…read morestaff is exceptional. Very accommodating with any request. The suite was roomy, very comfortable and delightfully quiet. A beautiful experience. Thank you for a wonderful experience.

The restaurant- we drove 30 miles to their English Garden restaurant- Brasserie- and online and…read moretheir in person menu shows A TRADITIONAL ENGLISH breakfast. We got there and they were out of the English blood pudding which is what makes it English. So they wouldn't take even a little off the bill and the food was fair to average.

Nice Hotel right on bay of Lake Michigan. You can literally take the river walk, cross the street…read moreand u are on the rocks of Lake Michigan. The hotel check in process was smooth and easy. We had a marina view room. We were there in April so not many boats out yet. The hotel had a nice pool and hot tub. I enjoyed both. They have a breakfast buffet for an additional charge. They have an arcade. They also have covered private parking for $5 unlimited in/out privileges. The lobby area is big with couches and a computer bar area. The pool area is right next to the lobby area. This hotel is spacious and in a great location. Walking distance to the shops and restaurants in downtown Racine. I will be back in the summer to sit marina side at the outdoor bar facing the lake. Also the sunrise over the Marina was beautiful!!

Can someone please help we are being scammed by this hotel we checked in Friday at 9pm 10/3 for a…read morefootball game next day . Kids did swim after that we went straight to bed at 11 pm . We had to be at the field next day at 10 am . They are charging our credit card for smoking 3 adults 3 kids we do not smoke . How in the hell can you say the walls were filthy and smoke you guys have the wrong room . We do not smoke they will not show proof of the room condition it's a scam because we are from out of state . Manager won't speak to us . Please someone help us we did not smoke in our room . They are charging us $500 we can't afford this . Again room was in great condition . Wrong room we did not smoke in this room . I will keep reporting higher up until someone answers me . If this is not a scam then it's wrong room . Please contact us . Your staff is being rude to us .