This review is for a three-night stay in a kitchenette room from Friday night through Monday…read moremorning in mid-March. guest room: The two Queen beds were great! The room had a television cabinet, easy chair, table, and chairs. Since we were in a kitchenette, we also had a big fridge with freezer, countertop stove, microwave, coffee maker, pots, pans, dishes, and utensils. The bathroom and dressing area are spacious and well designed. The rate was $135 with no taxes or fees. staff: Front desk staff were great. Our key cards were ready when we arrived. Because of a snowstorm on the morning we left, the front desk offered ice scrapers to dig out our vehicles. common spaces: There are tables and chairs in the lobby for use at breakfast. Appears there is coffee round-the-clock. food and beverage: No bar or restaurant and only a handful of places in North Chicago, but Lake Bluff and Lake Forest are nearby with tons of options. The complimentary breakfast is just fine. Bonus points for the Navy's logo appearing in the center of the waffle press! other: The lodge has a large vending area with ice and filtered water. Plenty of surface parking right outside.

Came out for our son's graduation from the RTC and stayed at the Navy Lodge. It made the whole…read moretrip way smoother. Check-in was quick and friendly; staff were warm and helpful from start to finish. They keep things professional without losing that personal touch. Big appreciation for the shuttle driver. I didn't catch his name. We booked the 7:00 AM shuttle and rolled up to the gate 8 at 7:09. By 7:13, we were seated inside the venue. Meanwhile, we passed a line of cars at least 100 plus deep--easily an hour + wait, maybe more. If you're attending graduation: don't drive. Seriously, you'll regret it. The shuttle is reliable, fast, and way less stressful. The rooms were neat and functional. Pillows were firm, which we appreciate. Nothing fancy, but comfortable and clean, with solid Wi-Fi. It's quiet, pet-friendly, and perfect if you're bringing a four-legged sidekick. Continental breakfast is basic. Boiled eggs, package slices of bread, bagels and fruit,. Basically, grab-and-go items to start your morning, but don't expect a full spread. Still, it's convenient for early starts.

When we went to this hotel we first had a room and it smelt like smoke. but downstairs there is a…read moreno smoking sign so I'm confused about that and we had to change rooms because of it. when i tried to call the front desk it would not work and the phones would not work in general. the previous room we had before we changed it there was a hole in the bed sheet. please improve your hotel this was a bad experience, wash the bedding and clean the rooms it smells really bad and looks very dirty. in the bathroom my dad sneezed four times in a row because of how dusty and dirty the rooms was. We booked two rooms and both of the rooms had the same problems. i am very disappointed in this hotel and i expected better.

The hotel is nice but the house keeping is horrible. I been here for a week no one has came to do…read moreanything to the room I have been cleaning it and they came today and they said my one year old was destroying the room. Mind you there was 3 shoes on the floor. I'm going to post pictures of the room how we have it. She said my daughter is destroying her hotel room and is pissing everywhere. My daughter wears pull ups and is always changed never in a full pull up. I do not recommend this place to anyone.

Close to the military camp our Son competed 9 weeks. I like how they have a few breakfast items;…read moreoatmeal, yogurt, waffles, cold cereal, every morning til 9AM. They do not have a gym to work out nor a pool. The beds are firm. The rooms are decent with a mini fridge & safe. The shower was nice temperature hot no other issues in the room other than no microwave, but you can heat up food in their breakfast area.

Cozy, staff is friendly, free all day coffee, waffles for breakfast along with some simple things…read more We didn't get housekeeping every day but they were super polite.

It's Waukegan and while it's right next to a casino and close to restaurants, there is a banquet…read morehall right next door. It'd they are having an event you might have loud music, patrons or other disturbing noises in the evening hours. Rooms are clean but you can tell the stairwells and carpet are starting to show wear and tear. The reason for the star is because employee turnover seems to be high (red flag) and the manager has a pompous attitude. I complained about a difficult/confusing check in with a mobile app and unregistered guest and he wrote me a novel of a response. Couldn't even be bothered to read all of it... when someone shows you who they are, believe them. Stay at nearby hotel and if you like the brand there are two others within walking distance to this hotel.. which is unfortunately being run by a true bootlicker for his vacation perks.

Amazing staff - Trina, I'm looking at you! Stayed here for just over two weeks and when I left it…read morefelt like I was leaving family. Thanks for taking such good care of our team last summer! Hope to see you all again soon. Clean Comfortable Friendly Safe You can't go wrong!

Worst customer service Tangled hair on towels…read moreStain on my bed sheet No good morning No Good afternoons Breakfast bar can be better They are busy and booked because every Thursday theres bootcamp ceremony I would think the room fixtures would be fixed. Showers sucked

ATTENTION NAVY FAMILIES! STAY AT YOUR OWN RISK, NOT…read moreRECOMMENDED!!!!! We book our stay two months prior for our sons bootcamp graduation, we went by the list that the Navy recommended. I was so excited that forgot to yelp this hotel and boy did I regret it. We stayed 6 nights and here is our experience. The day we arrived, I was asked for my DL and credit card, which it was already paid in advance, it was a few of us so we had to get two rooms, when we booked our rooms, I requested for two adjacent rooms if possible with a door in between if not next to each other, two queen beds each. We arrived and at the front desk a man by the name Mike was there, he told me I was getting one room with two queen beds and one room with a king size bed, I said no there must be a mistake, I specifically ask for two beds in each room. He then proceeded to say no you get what I have for you. Very rude disrespectful voice. I tried to explain to him that it was a few of us and two queen beds was needed, he started raising his voice at us and I told him to calm down. At one point I was like WTF is wrong with you?! Cause I was done listening to his screams. He went to say he had been working there for more than 30 years and I did not have to curse at him, I told him I wasn't cursing at him but to the fact that we had a few family members and needed two queen beds in each room, he tried to kick me out of the hotel, not wanting to give me access to the rooms that were already paid for and refuse to give me my money back. I told him if you are not giving me a refund then I need the two rooms I already paid for two months ago. He wanted me to apologize to him. He then threatens to call the Navy police and "other connections" that he had. I told him to go ahead and call whoever the F*** he wanted to call; he would either give me my money back or give me the keys to our rooms. He proceeded to tell me to leave or apologize, I told him look, at this point we are tired, jetlagged, hungry and I have children with me and my senior parents that need their daily prescribed medication and oxygen tank. After 20 minutes of back and forth, he finally gave me the keys to our rooms, but as we walked away, he was still screaming at us and demanding an apology. Not only that, but our rooms were not ready, we had to wait for 2 hours in our rental. We get to our rooms and one of them the TV was not working. They tried to figure out what was wrong, and they couldn't figure it out, it took them two days to replace the TV. The rest of our stay we encountered cockroaches, flies, cigarette smell when we requested non-smoking section, the keys stop working after the third day, we had all sort of bugs in our rooms, clogged sinks, water leaks coming from the tub and toilet, beds were never made, no microwave. And the night before we checked out, we were awaken by the same employee Mike arguing with another family in the lobby, couldn't make out what they were saying but as I proceed to get closer to the front desk (I had to go to my rental and get something) I can hear them arguing in Spanish in regards to some issues with the guests room. He was yelling at them like he did to me and my family. I have never felt to threaten in front of my children and senior parents. Sorry for this long review but I felt like it needed to be told. We couldn't book other rooms in another hotel since it was graduation week and all were either booked or way overpriced for last minute booking. If you are here to stay for your child's bootcamp graduation, congratulations but I recommend you stay elsewhere.

Decent stay at Courtyard. It was clean which is most important to us. The staff was friendly and…read morethe lobby was nice. No free breakfast but they had free coffee (not good). In the lobby they have seating and a small cafe. They offer pricey breakfast and sandwiches. They had a pool, hot tub and fitness room that I got a peak of but didn't get to use. Our room was typical - would have loved to have been able to open the sliding door to go outside but I guess it is blocked for safety reasons. The hotel was pricey for how basic it is but I guess that is what they cost in the area. Overall, it was a good stay.

Our second stay at this Marriott Hotel, 8/21/24 to 8/24/24. Mainly picked this hotel because it…read morewas one of the closest to attend the Navy Boot Camp Graduation (8/22/24). First visit back in March 2024 was a pleasant one, so decided to try it out again at this hotel after finding a reservation with very good rates a month ahead of time. When checking in at the front desk at 2:40 PM on Wednesday, 8/21/24, was greeted right away by the employees. I received excellent service for my reservation booking and even got complimentary bottles of water along with some information regarding the Navy Boot Camp. The packet contained important timings and directions for the graduation ceremony as well as places nearby to eat at and visit. In addition, requesting for extra bath towels, body lotion, and some toothpaste were met with care and in a timely manner from our hotel room. Requesting for toiletries and bath items from Housekeeping when they came by to clean the room was met with great expectations! Amenities around the hotel and restaurants, retail stores nearby was a plus, as they were walkable and very accessible! We really enjoyed our stay once again! Good service. Parking spaces are kind of narrow, though. If there are inconsiderate people who park outside the lines and are too lazy to fix their cars, it is hard to find a nice space to park correctly in.

When did Hampton Inn & Suites become a third-rate hotel??? The staff was friendly enough and the…read morebreakfast was good, but on a 5-night stay for boot camp graduation, we shouldn't have to ask, repeatedly, for housekeeping services. We were supposed to get service everyday. We FINALLY got someone to get our trash and dirty towels on our last full day at the hotel. This was after both my husband and me asked for service on the 2nd evening, the 3rd morning and evening, along with the 4th morning. Also, the desk chair in our room was badly stained and there was just a Hampton Inn & Suites level of comfort missing. If we ever go back to Great Lakes / Waukegan, we will choose a different hotel.

the bathroom had hair all over shower and in towels, bed was absolutely disgusting. requested new…read morebedding and only got a top layer of sheets. asked for a refund after being unable to stay there for the night due to the state of the bed and was told there was no refunds as a response to every single one of my issues, not even an I'm sorry, just "no refunds" 3 times and nothing else. i might as well been an automated response. contacting days inn customer is absolutely no help either. never coming back to a days inn ever. do not stay here!!!

I had a reservation that I had to cancel due to the government shut down. I called the day before…read morethe reservation and the rep stated that the reservation had been canceled. Fast forward to the next day and my GTCC was charged $135 dollars. I called multiple times to finally get in touch with the front office manager that stated she could not issue a refund because I didn't have a cancellation email that the rep never sent. I am now having to pay out of pocket for their employee failure to do their job. I find this extremely frustrating to deal with and would expect better service from a navy gateway.

My husband and I have been to many gateways, and this one by far blows the others out of the water…read more The parking is right across the street from check in. The women at the front desk were friendly and helpful. They also serve continental breakfast. The room we are staying in is absolutely beautiful and super clean. The kitchenette is great, allowing us to save money by cooking our own meals. I love that there is two rooms with two televisions. We will absolutely come back and stay at this gateway again. Again, one of the most classiest gateways I have ever stayed at!

Second time I was at Deer Path Inn for high tea. This time it was for Christmas. Our waiter,…read moreGeorge, was fabulous. We realized he was our waiter the last time we visited. The experience is amazing. It is costly for the holidays but so worth every penny. You need to splurge on yourself every once in a while. Free valet parking is a plus.

Went to the Bar area. Very good service . Cobb salad was disappointing. Music way too loud. Asked…read moreit be lowered twice.

The hotel is great! Close to base if you're in town for graduation. A lot of food options very…read moreclose basically walking distance. Not too far from downtown Chicago and a safe area! If you're here for a while it can be annoying dealing with neighbors (kids who want to party in a hotel for some reason) the staff handle it well but it's unfortunate that they gotta deal with stupid stuff like that. But all in all a great hotel for its price and the staff is excellent. 10/10 would stay again only 4/5 because I had bad neighbors but nothing to the hotel itself or the staff.

Just FYI to all Great Lakes Naval Boot Camp grad parents: We…read morebooked at Sonesta Wekaugen. Through Expedia. The front desk young man at check in was very nice...it's well located by shopping. BUT...Just had the rudest housekeeper bang, literally, on my door saying That we need to leave the room Because they are shampooing the carpet. I nicely explained there must be a mistake cause we just checked in yesterday and we'll be here through Sunday it will have to be done then. They said no way, It's today get out...lol, literally. I spoke to the front desk manager LILY who said the same thing. She said this has been planned and they were doing the whole building, if I don't like it they'll give me a refund on the next 4 days and I can find a different hotel. They did not care they did not understand why I thought this was inappropriate, they sais they had no time to notify guests booked. She had No answer when I asked why it wasn't on their website that this was planned. They did not see why there should be A Notice on their side that this was going to occur. And Lily at the front desk said though it will only take 15 minutes yes the rug will still be damp, And she does not note for how long. So, heads up for the future, The experience was kind of Yuck. Now back to excitement! We have a SAILOR!