If I could give this place negative stars, I would. In my experience, The Pointe Malibu is not a…read morerecovery center--it is a predatory operation hiding behind a facade of luxury and false promises. If you are considering this place for yourself or, worse, a loved one, please, for their safety and well-being: do not send them here. A Luxury Illusion That Disappears on Arrival In my experience, the photos are pure marketing fiction. What's advertised as a serene, high-end recovery center felt more like a low-grade mental institution the moment I arrived. The disconnect between what they sell you and what you get is staggering--and intentional. Health Hazards and Mold Cover-Ups During my stay, there was a serious mold issue that, in my experience, made multiple clients ill. Instead of hiring professionals to remediate it, they literally painted over the mold, sealing in toxins and making it worse. That's not a mistake--that's, in my opinion, a conscious decision to put profit over human safety. Basic Safety Ignored In my room, there wasn't even a smoke detector. This is Malibu--a region devastated by wildfires--and they house vulnerable clients without basic fire safety. In my experience, that level of negligence is horrifying. Unqualified Staff and Power Trips In my experience, the majority of their "therapists" are not fully licensed but associates. The resident assistants were, in my opinion, unqualified and disturbingly eager to exert control over clients rather than provide actual care. This is not a therapeutic environment; it's a toxic one. Gaslighting as Policy Raise a concern, and, in my experience, you are immediately gaslit and dismissed. The ultimate red flag? When I asked to speak with the owners because management was incapable, I was told communication is only allowed "through counsel." What kind of "healing center" refuses to let owners speak to clients except via lawyers? In my opinion, that says everything. Food Unfit for Clients The food was so bad that, in my experience, most clients resorted to DoorDash just to eat. For a facility charging astronomical fees, this was beyond neglect--it was insulting. Predatory Admissions and Broken Promises In my experience, the admissions director Bridget will say absolutely anything to get your money. The moment you arrive and they have it, the promises evaporate, and you see the truth: this place values profit over people and preys on families in crisis. A Plea to Families If you are reading this while considering this facility for someone you love, please listen: In my experience, The Pointe Malibu does not heal--it harms. It does not support--it exploits. There are real recovery centers that value human life over their balance sheet. This is not one of them. Final Verdict: In my experience, The Pointe Malibu is a predatory fraud that endangers the very people it claims to help. For the sake of your own life or the life of someone you care about, run--not walk--away from this place.

I am writing this as the partner of someone who attended The Pointe Malibu, and I can honestly say…read morethat, in my experience, it was the worst decision we have ever made. When he left for treatment, I was hopeful. I believed their polished promises and glossy marketing. I thought I was sending the person I love to a place that would help him heal. What I got back was someone far sicker, both physically and emotionally, than when he left. In my experience, this facility is a danger to anyone who steps inside. My partner came home with ongoing health problems that he never had before. The severe mold issue inside the houses made him ill, along with several other clients, and instead of fixing the problem, they painted over it. That wasn't just negligence; it was, in my opinion, a reckless disregard for human safety. Months later, he is still suffering from the effects of that exposure, fighting to recover his health because of their shortcuts and indifference. What breaks me most is that this place didn't just damage his body; it damaged his spirit. He left more broken than he went in. In my experience, the environment at The Pointe Malibu is toxic, characterized by unqualified staff, gaslighting when clients speak up, and a culture that prioritizes control and profit over genuine care. When my partner asked to speak to the owners because management was failing to address critical concerns, he was told that all communication had to go "through counsel." That, to me, is the clearest sign of what this place really is, a business built on fear and legal shields, not a sanctuary for recovery. The neglect runs deep. Even the basics weren't met; his room didn't even have a smoke detector, in Malibu of all places, where wildfires are a real and constant threat. The food was so bad that most clients resorted to DoorDash to eat something tolerable. Everything about his experience screamed cost-cutting and exploitation at the expense of people in their most vulnerable state. In my experience, The Pointe Malibu did not heal my partner; it harmed him. It left lasting physical and emotional scars that we are still dealing with every day. If you are reading this and considering this facility for someone you love, please, I am begging you, don't make the same mistake we did. Find a center that values human life and real recovery. This place, in my opinion, is a predatory operation masquerading as care, and sending someone you love there could destroy more than you realize.

My brother benefited significantly from a one-month stay. He has serious anxiety and depression. He…read morefelt safe and slept well there for the last entirety of his stay Sadly, he opted not to stay on a bit longer, which is what the staff had recommended. Predictably he jags had some setbacks. I am encouraging him to go back for another month. A beautiful, peaceful facility in a gorgeous setting. Everything a person needs, be it medical care, nutritional consultation, acupuncture, physical therapy, personal training, and more is available. Highly recommended high end therapy center!

Avalon Malibu helped me rehabilitate and get back on track as far as my mental health journey goes…read more Avalon has developed a system that works pretty well for their clients. Care can be personalized. Many of the groups are foundational to success. I had a two month stay. I was challenged by surf lessons and I persisted in the instruction. There is plenty of Therapy and meetings. The outings and beach walks were perhaps my favorite activities. Very few people actually want to be in a treatment center but as far as they go, Avalon does pretty well for itself. Housekeeping and cuisine are well attended.

This facility is a joke. My husband went into treatment for alcohol addiction. He came out of the…read moretreatment with a fistful of medication's and began drinking the very next day. As a spouse, I received no support from the facility. They treated me like I was the one with the problem. They also allowed him to keep his electronics, which were a part of his problem. This facility help put the nail in the coffin of my 33 year old marriage. Do not waste your money.

$60K and a great deal of attention to facilitating payment. No awareness of 21st century…read moremedications or treatments. Scratched their heads at the idea of Ketamine, MDMA or any of the current mood disorder treating methodologies. Medications from the 20th century, phenobarbital, risperidone, Klonopin, ineffective therapeutic treatment modalities but encouraged my wife to stay despite lack of fit with their program. No weekend staff. I believe they were financially incentivized at $2K a day. 30 days later, she was in worse shape than when she arrived. When asked for alternative facilities or treatments, they literally said, they didn't have any...

In short, Seasons in Malibu changed my life. I was there for 90 days and every person, every day…read morehelped me recover from the depression I was in. Every person who works at Seasons comes from a place of wanting the clients to succeed and it creates an environment of support that leads to healing and recovery from the mental issues and/or addictions that brought you there. Every day, your schedule includes multiple one-on-one sessions. They offer a wide range of modalities and each practitioner embodies their work so completely and believes in the work so deeply that one cannot help but come away feeling a positive change. The different modalities add up to a wholistic change in yourself by taking on issues from a number of entry points - emotional, spiritual, physical. At first, I was skeptical about a few of the modalities but the practitioners were so well educated and dedicated to their work that I my attitude changed and I reaped the rewards in my recovery. Aga, my case manager was invested from the first session we had together and has kept in touch with me after I discharged. My therapist Dr. Ben is the most talented, insightful therapist as I've had. Also, the COO, Dr. Shilati made herself available for any issues or concerns. It is not necessarily a 12 step recovery center but there are so many people who work there that are in 12 step recovery and literature available that it can feel that way if you are looking for it. They offer transportation every morning and evening to 12 step meetings. Including access to Monday through Friday morning meetings on the beach. The location is Lifeguard Tower 10. Lastly, the facilities are of a 5 Star hotel and the chefs who prepare lunch and dinner every day are supremely talented providing a wide variety of multi-course meals.

The workers who speak Spanish kept talking in Spanish with each other while I was with them and it…read morewas uncomfortable because I always thought they were talking about me!!! Some of the meetings they set up for me were so dumb and useless for me! Had nothing to do with why I was there. The food was catered to fit vegan, or vegetarians and some of us were either so we wouldn't eat the food! The staff would lay on the couch with blankets on them as if they were home and watch movies and, during this time they wouldn't address my issues I was having!! The men that worked there were abusive, creepy and unprofessional!! The only people I could trust was Marsha, Dr tregar, and edan! I left early because it became very uncomfortable! The managers would ignore issues I brought to their attention. They put staff first and always defended them because they were all friends! I would never recommend this place!!

I have seen many positive results come from Graceland Ranch and am very gratful there is help for…read morethose suffering with the dis-ease that drugs and alcohol can cause. Wonderful community with an immence amount of support. Keep up the good work.

Financial abuse. I paid $3000 for a month of treatment for…read moremy son on 1/12/2026. He was ejected following an altercation described by staff in a text as self defense. They will not issue a pro-rated refund stating they have a contract. The contract they are referring to was signed by my mentally ill, drug addicted son in December. He fled the facility in early January and then was re-admitted with no new contract signed. I paid by Zelle as is their policy and expressed my concern that he would not last at the facility. I was assured by staff that they never give up on residents and not to be concerned.  I requested a pro-rated refund and following protracted text exchanges was offered an amount of $500 and then $750. This meant that I would pay over $2000 for less than 6 days of care. I actually agreed to take their $750 offer but they cut off all communication. There are some dedicated staff members at Graceland but the owner seems arrogant and combative. My son is very challenging and I do not question their decision to eject him. This does not alter the fact that they did not remunerate me reasonably and committed what I consider at minimum highly questionable financial practices if not fraud. I have filed a complaint and am exploring litigation options but want to warn others to be very careful before placing your loved one at Graceland Sober Living.

He's really great and caring. I definitely would recommend him as he has a lot of empathy and…read moreknowledge. He knows what he is doing and is very responsive. There is a reason he has 5 stars!!!

Dr. Martinez has helped me in the area of opiate addiction for over one year. He is caring,…read moreinvolved, and takes the well-being of his patients very seriously. Through the years I have been to many doctors for this area of treatment, and could not recommend a better doctor than Dr. Martinez.

I can't begin to sing Alisha's praises enough! My hypnotherapy session with her has been so helpful…read morein every way! I sought her out for a few different things. Anxiety, sleep issues, and fear of sea sickness since I am going on a cruise. Some years back, she helped me with the sea sickness, and it completely got rid of it. It was unbelievable! She starts off with an extensive questionnaire for you to fill out to get a good gauge on the issues you are wanting to work on. And then during your scheduled appointment, she spends a lengthy amount of time discussing your issues, your goals, and all kinds of other interesting and helpful things. When she records your session it is sent to you via text so you can listen to it at your leisure. I've only had the session recording for two nights and I listened to the session both nights as I was getting ready for bed. I fell asleep so peacefully and both nights slept incredibly well which is very rare for me these days! I would recommend Alisha for any issues you're struggling with! She absolutely amazing!

I needed to change my appointment, but she still decided to charge me even though I had a real…read morereason to change. She may be a great therapist, but I did not appreciate her attitude. I really cannot rate her