11days after a $650 vent cleaning, I changed the furnace filter; 5 days later/ one day after…read moreThanksgiving, I had to change it again. This last filter was changed after 3 days. The vent cleaning was worth the money.... I think not.

We were very satisfied with the work Loving Air did in our home, dealing with an issue in our…read moreheating system. They will definitely be our HVAC service professionals of choice in the future!

I'm leaving a review based on my prior experiences with KCS (have used them since we purchased our…read morehome in 2020). We got their base maintenance plan with 2 inspection services each year, and used that for about 3 years (no real issues to fix.) During one inspection in 2024, the tech realized that our furnace water pan had filled (but not so high it shut off yet) and he helped identify the problem and luckily was able to fix it the same day (no parts/ charge.) He suggested in a non-pushy way that it really may benefit us to up our plan to the higher one (almost double the cost/yr, so a little scary) because we're probably entering the zone where larger repairs may start for our furnace and the plan covered most of the types of parts that would be in a significant repair. He seemed knowledgeable and trustworthy, so we decided to at least do it for a year. We were very lucky, because the next year was the epic winter - the furnace went out/ our YouTube tricks didn't get it running, and the red plan ($500/yr) meant we pushed to the top of the queue and got someone out when the temp was dropping in the whole house. Apparently the part needed to fix it was over $1,000 (not including install), and that was covered in our plan. So that proved the value for us! I know they were recently acquired/ merged with FH Furr, so it appeared that our online requests for service on the KCS site were not actually being seen/ addressed. When I got time to call over, the former red maintenance plan was unfortunately no longer sold by this new company. I got the "gold plan" which includes 2 HVAC inspections, a plumbing inspection, and an electrical inspection for honestly a price that is so cheap I'm worried it's going to be an upselling scam :/ so I'll update this as needed in the future to help others who may wondering if this new company will have the same service quality as pre-acquisition.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Beyond glad I switched HVAC companies. Luna is so great and easy to work with. Everyone I spoke…read morewith was so professional and helpful and made sure I understood everything along the way. My service was prompt and they even followed up with me to make sure everything was still working as it should.

Alex Lara with Luna was fantastic from beginning to end. He was prompt with his responses,…read moreprofessional and honest. We had both of our HVAC's go down over the 4th holiday weekend. He was already communicating with me on Sunday, here Monday morning, and had the team here early Tuesday morning to install both systems. He did a thorough assessment of our needs and gave us 4 separate options to choose from. During the installation process, my dogs escaped through an open gate...(my fault). Alex drove around the neighborhoods near my house for over an hour to help me look for them. We did find them, but that was above and beyond! The team that installed was professional, efficient and courteous. They took great care by laying down tarps over my floors and cleaned up after themselves.

Nate was very Professional and solved the issues with my heat pump. He answered all my questions…read moreand concerns. I give Nate the following rating: THANK YOU!! HIGHLY RECOMMENDED!!! FIVE STARS!!!

Professional Inspection Provided TECH and Assistant arrived…read moreon time and completed Winter Inspection(s)

Pipe leaking under kitchen sink. Ethan fixed it and also checked the plumbing in the rest of the…read morehouse.

My technician Rueben was amazing. He was courteous and answered all my questions. He needs some…read morerecognition for his customer service and knowledge about the job being done. The price quoted was higher than normal which after I checked was disappointed to find others offering the same service for half the price of FH Furr. I can understand the frustration of seeing it cheaper after the fact. Rueben was amazing your pricing should be cheaper. Seriously.

Service was very good hopefully found a new plumber .It was needed in an emergency so will have to…read moretry again in the future

I had Wortman come out to address an on going issue with an upstairs ac unit. Paul is the tech we…read morehad he was professional, polite, clean and most importantly HONEST! We no longer have an issue and it's nice and cool upstairs. I highly recommend them I have unfortunately dealt with awful companies in the past. I am so grateful to have finally found a company that does great work at a great price.

I had the best experience with Moral Compass. From the beginning of our phone call Charles was…read moreinformative , attentive , and straight forward . Upon arrival , both gentleman took time to explain and show me what the issues were and what it needed . Price wise , it seemed to be unbeatable ! They were both so kind and did a fantastic job. I recommend them whole heartedly

Rebuilt inside unit using wrong parts for outside system, 10k later, nothing but problems and he's…read moregone out of business. Charles Matthews, Spotsylvania/Stafford Virginia

We had this company install two new ac systems in 2019. Initial install went well. Had them come…read moreout a couple months to fix a literal bug in contacts and was charged for labor - no big deal. Had them give me a quote on another system for our barn during covid but ultimately went with another vendor quote (and that system has been problem free). Called today to see if I could get service on one of the compressors they sold us and apparently they are blocking my phone # (my wife's phone was able to get through). Very odd behavior. Apparently we are close enough to sell AC systems but they don't want to service us or they are butt hurt that I didn't accept last quote. You have been warned. Comment on the response: Erica's response doesn't make sense - they show service to the area on the website, they have never raised any issue of "safety" at our house and doesn't excuse blocking the number of a customer who has always been polite and paid bills promptly.

Paul and Erica have a great company with great customer service! They helped identify issues with…read moreour AC unit and airflow as well as duct sweating. They're friendly and knowledgeable with good prices for service. I highly recommend!

Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

It has been about 45 days since we replaced our central AC/Furnace. We could not be happier with…read morethe unit and the professionals who installed it and then came back to make an adjustment that couldn't be performed during installation due to a faulty part (they needed to wait on a replacement part). The whole experience; from initial contact, sizing and sales, through installation, and county inspection; was flawless. We got a great system, and we feel we received stellar workmanship for a fair price. We also had competitive quotes from two other, reputable, local companies, but felt most comfortable with OHA.

I'm very satisfied with my service today! Customer service was phenomenal I definitely appreciate…read moreyour service and professionalism and also being knowledgeable of what you do!! Thank you so much!!!