2nd time here was the worse. The female server we had needs a lot more training, menu item was listed incorrectly, as if that was my fault. She decided she wanted to argue with me, even though I pointed it out clearly how the menu listed it. Another table was being served before we were getting served. Our meal was coming out choppy something here wait 10 minutes, Another item came out. My husband canceled his order because he waited over 30 minutes for his meal to even Not come out. We lost our server after I explained the menu issue to her. She just gave up on us and threw another server at us which I was more than happy to have him because he is an excellent server. His name is Oasis, if you ever go there ask for him, mbecause he will get your order out in a timely basis and continuously check up on you. Great customer service skills if we ever decide to go again most definitely be asking for him, but I think we gave up on the place only because the manager never came to our table to apologize for the inconvenience of our food order, not being out on a timely basis and even when we left, she was at the counter we got no acknowledgment. Customer service skills need to improve. We were in total about six people in the dining room two other couples left because they do not offer sugar-free syrup. They do not offer cocktail sauce for the fried shrimp. I think this place was just put together in a rush they need to sit down and come up with a new game plan and think of it as if it was their kitchen what they're missing to give to the customer to have a better experience the first time we went there we had excellent service of course then again we had Oasis as our server. It will be a shame if for them to lose him, because he is amazing. Bathroom was clean, dining area was clean. Food prep coming out in a timely manner needs LOTS of improvement, certain wait staff needs more training, management needs to be more in tune with customer service and how to resolve issue when they come up. I can only give it a 2 star. But again if you want to check it out remember to ask for Oasis to be your server. I would probably go back only when he's working and that's a big maybe only because I felt management should've approached us and apologize to us for the delay, the confusion on the menu and just overall everything. Thank You Oasis for stepping in. read more