I bought my hot tub from Spa King in 2013. It is now 2024 and the tub has never needed a repair…read more I'm happy with my purchase and recommend this company.

So a few days past and I decided that I'm all in. Spoke with Jim today, and again - absolute…read moregentleman. Should be ready to go with electric and a pad within two weeks. Stay tuned...

RPD is great to work with! Darryl and Kyle are knowledgeable and professional. They are responsive…read moreand take control of the process.

Excellent!!! Great experience working with this company…read more Finished on schedule on budget great design beautiful pool very Happy Highly recommend them

Started with this new pool company, and I was satisfied with the results! My old pool service was…read morevery messy and not reliable. This new pool company is amazing the pool was super clean after, was always on time, and answered all my questions politely. Definitely recommend this company was amazing!!!

From the owner: As a locally owned company we will give each and every customer the signature treatment every time.read more

My Apex pool build started approximately June 2020 and was completed in September. Bottom line:…read moreAfter a year, I am very satisfied with the quality of my pool. Apex did a beautiful job. Additionally, Apex has exceeded my expectations in regards to fixing after-final -construction issues. Some Details: 1 Competitive pricing. Apex quote came in at the same price as other lower-rated pool companies and 20% less than similarly rated companies. 2. Apex has their own people. I experienced a consistent quality of work and predictable timetable. Each phase of my build project was handled by a different group of people. Every single person in every phase took pride in their work; were friendly and professional. Roddy Brown my construction manager 95% of the time answered his phone and provided clear answers to any questions. I called Roddy one day AFTER the build was complete. He answered the phone even though he was home recovering from a serious illness. On another occasion, I called the Apex office when it was closed on a Saturday. The office manager Julie, answered the call and helped me EVEN THOUGH SHE HAD COME IN TO CATCH UP ON WORK AND THE OFFICE WAS CLOSED!!!! WOW. 3. Another plus with Apex is that they are a paver contractor. It was easy to pick out our pavers because they use their parking lot as the paver display. Large sections of each paver type so that you can get a clear idea of what the pavers look like. Apex did an amazing job on our pool hardscape. 4. The pool build is a long process. The most agonizing part is the initial permiting that was at least 4-plus weeks. Nothing Apex could do about that. Many steps and many inspections. Apex provided a project sheet outlining each phase of the build process. Additionally, it seemed like they had good coordination with the local inspectors because we never had to wait too long to get and inspector in to review their work. 5. I got feedback from the local inspector that APEX was a quality pool company and seldom had inspection issues. He mentioned that another pool company was doing a job in our neighborhood and they had a long list of issues. Throughout the multiple inspections that were conducted, I think the inspector had one item on the punch list for correction. 6. After the build was completed, the last person I interacted with was "The Pool Lady". Her job was to train me on taking care of my pool. She came in initially to get the water chemistry right and to go through all the steps to keeping my water and pool in great shape. I think she did 3-4 separate visits. She was very thorough and helpful (I have never owned a pool). With her training, I was confident that I could do my own pool chemistry. A year later, my pool water is crystal clear. Based on discussions with other new pool owners the Apex Pool Lady was a star. She really knew her stuff. 7. Finally I want to reiterate the exception after-the-build response to questions and issues. I called several times with equipment issues (not related to Apex). I was shocked that Apex responded that same day multiple times. I think once I waited a day. I was pleasantly surprised with their response.

One of the worst experiences ever. We had a simple basic pool put it. We have a crooked drain that…read morehas never been addressed. Ray Charles could have done a better job. I will never have anything good to say about Apex unless they fix this. We addressed it over and over and got ABSOLUTELY no response.

Does not do a good job cleaning the pool. On top of that he asks for more money because he said he…read moreneeded more chemicals. Never had that happen before.

Steer clear of this pool cleaning service! They were supposedly at my house yesterday for an hour…read morecleaning my pool and this is what I came home to; debris all over the bottom of the pool and green algae on the stairs (see attached images). The debris has been there for the last 2 weeks. When I asked about this I was given excuses that my water level was low (it is not) and my timer on my pump was off. I asked because I know things happen and wanted to give them a chance to explain, instead I was met with lies. Save yourself the trouble and go with another service company! Dear Shaka Pools, I was unhappy with the service I was receiving from the other company only after 2 years and our regular guy no longer taking care of our pool. I was happy with your services until recently. I understand things happen, but communication is key and that sir and ma'am you lack! If there was feces around my pool(which there is not) you should have communicated that with me, so it could be taken care of. As far as payment you sent me an invoice and as soon as I was paid so were you. The pictures I posted were taken just hours after you had been here, pictures do not lie! When I contacted you about it, you started slinging mud at me and as soon as I proved you wrong you kept saying "sorry wrong customer". I'm willing to post the texts I received from you. Your customer service is lacking and this is very evident by both of your posts here. Putting me down is poor customer service along with a poor form of communication!

Crooks stole our money along with another 176 homeowners preparing to take Owner Robert W. Sieman &…read moreall their employees who perpetuated the fraud by collecting monies & signing contracts that they knew would not be fulfilled Thanks Monica Polak! Contact 321 210 5391 to start a class action suit! Protest their request for bankruptcy

Rob "Warren" Sigman and the whole crew of Pro Pool Builders are nothing more than a bunch of liars,…read moreconmen and thieves. They took money from me and well over 100 other people and never built their pools. Lots of people left with holes in their yard, no permits but money paid to them. Stay away from Pro Pool Builders at all costs! Search Facebook for Pro Pool Builders and you will see just what I am talking about.