After two days of numerous calls to the main office and 3 texts to Leo about our spa having gone…read moregreen, we have decided to part ways with Crystal Pools. The lack of response and answers has prompted us to find another company. Hopefully they will be more easy to correspond with.

I hired this pool company based off of several positive reviews online and after the first visit,…read moremy pool started to turn green. I called them right away and instead of coming out immediately to remedy the issue they waited four days due to being understaffed. I would think as a BRAND NEW client with a very urgent matter, that they would prioritize my needs- but they didn't. I called and NO ONE was available to address my issue. I was told by the receptionist that she would send my complaint over and someone will be emailing me back, with no known time frame. Nice way to hide behind emails and replies on yelp. Pick up the phone if you're a real authentic business person. There is no leak we had 2 companies come detect with scuba gear and all. Looking forward to having this remedied. LEO M PLEASE CALL ME ASAP 267-847-8775

After years of many mediocre (at best) to outright bad experiences with other Pool companies I…read morecan't say enough about how impressed I am with Mahalo Pool Service. I've had them for about three months now and my pool has never looked better! Chris shows up around the same time every Thursday (even when it's raining buckets) and does a very thorough job. Between him and the owner, Jessica answering my calls each time (once on a weekend) and her patience with all my questions, they seem to truly care about their customers, which is really hard to find nowadays. I also appreciate the report they email me each week. If you want a Pool company with good work ethic, do yourself a favor and hire Mahalo Pool Service.

They were unreliable and sporadic with "cleanings". They have missed weeks at a time for one excuse…read moreor another and made no effort to make up for them. If you don't have enough employees to service people's pools, then you shouldn't take on new clients. I do not recommend.

Great professional and friendly service!! We had a leak in our pool and the owner, Mike, came out…read moreto fix it. Very knowledgeable and engaging he explained the process before beginning and listened attentively to my questions. He has 35 years experience and it showed. He went to work and found the leak right away. He explained my options for repair and was able to fix it without any additional costs. Aside from his repair work Mike is friendly and courteous. So glad we found Sunrise Leak Detection and they have definitely earned our highest recommendation!

BEST POOL LEAK DETECTION company in PSL!!!!…read more Mike is great! Family owned business for 30+ years! Great customer service and excellent experience! Very good pricing and guarantees his work! He walks you through testing your pool before he comes out for free. Also provides you with information to keep maintaining your pool! Thank you Mike!

Great service and Carlos knows his stuff when it comes to pools. If he doesn't have what you are…read morelooking for in his store (but he usually does), he can get it for you.

Carlos and his team are personable, helpful and always make each customer feel special. Prices are…read morereasonable too!

Quick and easy! The owner even came out to make sure the job was done correctly and that we were…read morehappy. Educated us and made recommendations for future needs we may have. Really good dudes that helped us.

I highly recommend JD Pool Clean. After the initial call to the company and speaking with Connie, I…read moreknew I had the right company I wanted to do business with. Joel & William arrived earlier than the scheduled appointment and I'm sure glad that they did as my pool pump had been out for several days making a horrible sqealing sound & needed to be replaced. Upon arrival and inspection of the pool pump, every option was offered to me as to which direction to proceed. I like that. Joel & William did an excellent job in a very timely manner and now I'm up and runing with a new slab & new pool pump. Terrific company with great customer service. What more can you ask for. And, it all started with that one telephone call to Connie. Thanks Connie. JD Pool Clean is my go to pool company from now on.

Our pool was just completed and we couldn't be happier with the results. First Jordan designed and…read moreredesigned (several times) due to my craziness. He did an awesome job and understood what I was looking for within my parameters. David was the project manager who kept the project intact and survived my back seat driving. Whenever I needed something he came through. Ryan was our educator for pool school and brought us smiles and a refreshing energy. He came back quickly when I had left my brain in bed. All of the crew were caring gentlemen. Their courteousness was very grateful from this old lady. Always the area was left clean and prepared for the next part of the project. Whenever and whatever the project required the seamlessly requirement was accomplished. Yes the cost of building a pool threw me for a loop but I was looking at days long gone. I am having a party here later this June and very excited to share the pool with my family!

I normally don't write comments/reviews, but I felt the need to let others know about what they're…read moregetting when they sign a contract with A&G pools...Our pool was completed 2 years ago. We met with Luke and designed our dream pool, as the one we had in our previous home was not to our liking. Everything in the plan we put-together was great. The problem was our site supervisor (Al) who didn't read the plan and failed to put the equipment where we wanted it and how it was illustrated on the plan, instead he put it where he wanted it...I didn't know this until we returned from a vacation. In doing so, he gave us $500 off the price (yippee) and said he could move it a little, but not where it supposed to go. What I am stuck with is exactly what I didn't want---a pool pump running right outside our bedroom window at all hours of the night, and a wife that is not sleeping because of it. So, my choice now is to either use my pool/hot tub when I want to or let my wife sleep peacefully at night and not use the pool/hot tub at all. I am currently looking into what it's going to cost me to get this done the way the plan was originally drafted and signed. My only words of advice when using this company - Be prepared to be your own site supervisor and be home the whole time they're working on it.

Poor customer service. Issue with my pool they refinished. Owner will not return my calls. I would…read morenot recommend.

Lost a pool pump motor and called them to investigate problem. They gave me options and quotes. I…read moreaccepted a replacement pool pump option and the work was performed a few days later when I was at work. The new pump is working well and the work area was left cleaned up. A good job and an option to pay online.

Abaco did a complete renovation with our pool, pool equipment and the pool deck. Resurfaced our…read morepool with Pebble Tech, installed new water line glass tile, new skimmer, new led pool light, new stainless steel hand rail, travertine deck around pool and all new pool equipment, filter, pump, salt system. All was done in a professional manner and the pool looks fantastic and operates as it should. The staff and the installation people are very professional and do a fantastic job. If you are thinking about a renovation or a complete new installation Absco Pools are the best! Highly recommend!!

Do yourself a big favor & stay FAR away from these criminals. After spending over 200K on a custom…read morepool, Abaco botched the job, took no responsibility or accountability for their shatty mistakes & made the entire experience absolutely horrible. Carl, the greedy owner, is an unpleasant human, will sell you a false bill of goods, & then disappear like the shady shyster that he is. The pool has literally been a money pit. The person who maintains our pool is baffled. He has never seen so many issue with a pool & can't believe Abaco has refused to step up and fix the repeated issues related to poor design & functionality. With each and every problem, Carl was not only rude and dismissive to our builder, but personally insulted us because he was too lazy to finish the project properly. If you are considering this company for a custom build, please think twice. For a purchase of this magnitude, you want a competent professional. You will not find that with Abaco! Zero stars.