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Sunrise City Hall

3.4 (7 reviews)
Closed • 9:00 am - 5:00 pm

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2 years ago

Helpful 24
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6 months ago

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8 months ago

Extremely nice staff and willing to help! Would do business here again. And everything was extremely clean.

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8 years ago

Helpful 52
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6 years ago

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7 years ago

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10 years ago

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Ask the Community - Sunrise City Hall

Internal Revenue Service - 1248 N University Drive- NEW LOCATION

Internal Revenue Service

2.5(4 reviews)
3.0 mi

I had a audit and they were very helpful it was stressful to get audit and I had no records the…read moreagent showed me how to get checks and information from my checking account on line and charge cards it went ok

I had to visit this hellhole not once, but twice. I had an issue that could only be dealt with in…read moreperson, lucky me. I can buy goods globally; read ancient texts in multiple languages; and install and imbecile as president using this gizmo called the Internet. W.T.F.? This place is a gem. Unless you are FIRST in line in the morning, you will wait in line, STANDING and outside no less, no shade nor shelter, so that you can eventually get into an interior room to finally get a number and wait some more. Then they call your number (another hour) so that they can move you across the hallway into another, larger room, wherein you turn in your old number and get a new number. Yeah. Right. This is not a joke nor exaggeration. This new room has more chairs in it, and a television where I got to enjoy Family Feud whilst I burned another hour WAITING. No lie: There was some poor soul in a back brace waiting in line ahead of me. The entire time. This place is the absolute model of government inefficiency. Absurd. Here's an idea: add expedited service for a fee and you can hire another 50 apathetic mouth-breathers to not care. Maybe one can hold an umbrella or crack a smile, or, you know, just care. At least it will move a tad faster. CLEARLY the tax code and this process needs to evolve. FAIL.

Social Security Administration

Social Security Administration

2.5(31 reviews)
12.0 mi

This place is very organized. Equipped with a large waiting area. Waiting room do get full around…read more12:00 but staff keeps the process moving with in and out service. Very friendly security guards helping with any questions you might have.

Unethical refusal to provide basic acknowledgment -- is a deeply concerning experience…read more I normally don't write reviews for government offices, but what happened at the Pembroke Pines SSA Field Office deserves to be publicly documented so others understand the barriers that can occur here. I came to this office to hand-deliver an important packet of documents after years of unresolved issues with SSA. To keep the process simple and transparent, I brought a neutral, receipt-only acknowledgment sheet -- something that required no agreement with the content, no commitment, nothing internal. All it asked for was a basic confirmation that the office physically received the materials. (SSA even encourages people to keep proof of submissions for their own records.) Despite this, management refused to sign or acknowledge receipt in any form, even though the sheet clearly states it is not part of SSA's internal process and has no administrative implications for them. This refusal was extremely troubling. Instead of simply confirming they accepted the paperwork, staff seemed defensive, evasive, and unwilling to provide even the most routine level of transparency. For a federal office that handles vulnerable populations -- disabled individuals, seniors, people without housing -- refusing to acknowledge receipt of documents creates unnecessary fear, confusion, and distrust. What's worse is that this is not how SSA offices are supposed to function. Every claimant is encouraged to maintain their own records, and SSA offers stamped receipts, date confirmations, and submission acknowledgments as a routine part of service. Most offices do this without hesitation. The refusal here felt like a continuation of a larger pattern I've experienced over the years -- a kind of systemic avoidance whenever something involves accountability or oversight. When a simple, harmless confirmation is treated like a threat, it says a lot about the culture inside that office. I left with no proof that I delivered anything, no assurance my materials were handled responsibly, and no clarity about why such a basic request was denied. At a minimum, management should reflect on how situations like this undermine public trust. Acknowledging receipt of paperwork is not controversial -- it's ethical, professional, and the standard across countless federal agencies. The fact that this office refused to do so is deeply concerning. I hope this review encourages SSA leadership to take a closer look at the practices in this field office. People who come here deserve respect, transparency, and honest service -- not walls put up where accountability should be.

Photos
Social Security Administration - Social Security Administration Pembroke Pines

Social Security Administration Pembroke Pines

Social Security Administration - The social security office is next to quest diagnostics

The social security office is next to quest diagnostics

Social Security Administration - Line forming outside the office 9:30am

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Line forming outside the office 9:30am

Sunrise City Hall - publicservicesgovt - Updated May 2026

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