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    Social Security Administration

    2.5 (31 reviews)
    Closed 9:00 am - 4:00 pm

    Social Security Administration Photos

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    Amelia D.

    The wait was THREE hours outside in the Florida heat. There were children there too, who also had to wait in the heat. Totally inaccessible for a service that is supposed to help people. outside the office it states an appointment could be made--- which I called the day before going and was told that office does not take appointments. The website also doesn't allow for appointments to be made. No one was in the appointment line. That seems beyond unorganized. They can easily have people wait in the car and then text them when ready or have the option at the least. TERRIBLE! Ps. My actual conversation with a person took 5 minutes. He was quick and professional. The security folks were unorganized. The whole system to see someone for 5 minutes is a mess. I also want to note I arrived at opening and left at 1:30 pm.

    The social security office is next to quest diagnostics
    Selina K.

    In person experience was just as pleasant as the phone call! I got there at 9am when it opened and there was no one outside, I thought it was closed- my appointment was at 9:30. I peaked inside and saw someone sitting so I waited. The security guard came outside shortly after to check my ID and make sure I have an appointment before letting me in. I was called to the window at 9:08 and was out of there by 9:25. Inside there was only 3 customers, they limit the number of people inside, so most of the waiting happens outside. I personally loved the security guard, very straight to the point, no nonsense type of guy, I can see why some might not like him but he's great, he would fit right in, in NYC. I recommend calling as soon as they open to set your appointment, and also recommend getting an early morning appointment if your schedule allows, and obviously, do show up early, there was a 6 person line when I left at 9:30.

    Who N.

    There was a huge line at this place, so you'll need to book an appointment online because they don't do appointments over the phone ( they're ignorant about the whole process, don't bother wasting your time by calling them). Nevertheless, once I was in, it was like a breeze I was out in 5 to 10 minutes. Jonathan was absolutely pleasant to deal with, very calm and polite in the way he spoke. Jonathan, definitely deserves the recognition. Let me caution you, if you don't book your appointment you'll have to wait in the line for 2 hours. The first preference will be given for the people who've placed their appointment

    Social Security Administration Pembroke Pines

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    4 months ago

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    5 months ago

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    13 days ago

    My first time at that location and the service was fast with a lady called Maya. Great customer service.

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    6 months ago

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    4 months ago

    Efficient service and helpful staff make handling social security matters smooth and easy.

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    11 months ago

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    4 years ago

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    9 months ago

    It went smoothly, but definitely recommend having an appointment. We still wanted an hour with an appointment, it is very busy.

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    8 months ago

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    10 months ago

    appointment for was for 11, It's now 1 and i'm still waiting. What's the point of an appointment this place is a joke.

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    7 months ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    Ask the Community - Social Security Administration

    Review Highlights - Social Security Administration

    In person experience was just as pleasant as the phone call!

    Mentioned in 2 reviews

    Read more highlights

    WEST PINES — Post Office - Super nice and clean post office. Also not very busy at all. Score!!!

    WEST PINES — Post Office

    2.3(15 reviews)
    3.2 mi

    I've been to this location a few times now, and I don't know if I just have some bad luck, or…read morewhat...but the staff I interact with are consistently rude and borderline disrespectful with the way they address me (or my wife). They can't seem to answer a question without being rude, complain when they see you're carrying more than one envelope, and are always shouting at people. This is especially sad considering I loved the distribution center that was here before (yes there were some interesting characters working there as well, but not blatantly rude).

    If Dante had written about government buildings instead of hell, this place would've made it into…read moreParadiso. A post office that looks more like a courthouse in Rome than a place where you buy stamps. Big, clean, and shockingly well-kept--like the feds actually cared what the outside of their buildings look like. Two USPS ATMs glowing like twin shrines to the gods of convenience. Inside? Friendly clerks who smile like they don't know they work for one of the most famously sluggish institutions in America. Lines move. People actually seem to get what they came for. It's a post office that dares to flirt with efficiency. It's still the USPS, so don't expect champagne service and caviar stamps. But if you're going to mail a package, dodge jury duty letters, or ship your mother-in-law's fruitcake back to wherever it came from, you could do a hell of a lot worse. "It's still bureaucracy--but at least here, bureaucracy comes with a decent smile and a damn fine building.

    Photos
    WEST PINES — Post Office
    WEST PINES — Post Office - West Pines Retail Post Office

    West Pines Retail Post Office

    WEST PINES — Post Office - Beautiful Exterior Shot

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    Beautiful Exterior Shot

    Social Security Administration - publicservicesgovt - Updated May 2026

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