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    Social Security Administration

    2.6 (10 reviews)
    Closed 9:00 am - 4:00 pm

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    11 months ago

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    2 years ago

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    2 years ago

    Five-star experience! Online check-in is amazing, spent less than 5 minutes in total.l

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    3 years ago

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    3 years ago

    Worst service I ever had !!!! 4 hours waiting and nobody gives you help !!! And never called my number !!!!

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    9 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    Social Security Administration

    Social Security Administration

    2.5(31 reviews)
    7.1 mi

    This place is very organized. Equipped with a large waiting area. Waiting room do get full around…read more12:00 but staff keeps the process moving with in and out service. Very friendly security guards helping with any questions you might have.

    Unethical refusal to provide basic acknowledgment -- is a deeply concerning experience…read more I normally don't write reviews for government offices, but what happened at the Pembroke Pines SSA Field Office deserves to be publicly documented so others understand the barriers that can occur here. I came to this office to hand-deliver an important packet of documents after years of unresolved issues with SSA. To keep the process simple and transparent, I brought a neutral, receipt-only acknowledgment sheet -- something that required no agreement with the content, no commitment, nothing internal. All it asked for was a basic confirmation that the office physically received the materials. (SSA even encourages people to keep proof of submissions for their own records.) Despite this, management refused to sign or acknowledge receipt in any form, even though the sheet clearly states it is not part of SSA's internal process and has no administrative implications for them. This refusal was extremely troubling. Instead of simply confirming they accepted the paperwork, staff seemed defensive, evasive, and unwilling to provide even the most routine level of transparency. For a federal office that handles vulnerable populations -- disabled individuals, seniors, people without housing -- refusing to acknowledge receipt of documents creates unnecessary fear, confusion, and distrust. What's worse is that this is not how SSA offices are supposed to function. Every claimant is encouraged to maintain their own records, and SSA offers stamped receipts, date confirmations, and submission acknowledgments as a routine part of service. Most offices do this without hesitation. The refusal here felt like a continuation of a larger pattern I've experienced over the years -- a kind of systemic avoidance whenever something involves accountability or oversight. When a simple, harmless confirmation is treated like a threat, it says a lot about the culture inside that office. I left with no proof that I delivered anything, no assurance my materials were handled responsibly, and no clarity about why such a basic request was denied. At a minimum, management should reflect on how situations like this undermine public trust. Acknowledging receipt of paperwork is not controversial -- it's ethical, professional, and the standard across countless federal agencies. The fact that this office refused to do so is deeply concerning. I hope this review encourages SSA leadership to take a closer look at the practices in this field office. People who come here deserve respect, transparency, and honest service -- not walls put up where accountability should be.

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    Social Security Administration - Social Security Administration Pembroke Pines

    Social Security Administration Pembroke Pines

    Social Security Administration - The social security office is next to quest diagnostics

    The social security office is next to quest diagnostics

    Social Security Administration - Line forming outside the office 9:30am

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    Line forming outside the office 9:30am

    Miami-Dade Public Library System - Sunny Isles Beach Branch

    Miami-Dade Public Library System - Sunny Isles Beach Branch

    4.3(6 reviews)
    6.2 mi

    The staff, especially the lady at the front desk, is always extremely rude. When I asked about…read moremuseum passes, she was dismissive like I was inconveniencing her. When I had follow up questions, she responded condescendingly, as if I should already know. The other lady I interacted with also at the front desk I guess wasn't as rude but just seemed bothered with my son. He was next to me just looking around and sort of walking, not making any noise or even speaking she quickly told him to stay still because this wasn't a place to walk? I've also been for the children's programs they have two, one on Mondays for smaller children up until three years old and then they have one on Wednesdays for children three till five I believe. The one on Wednesday was terrible they put the children in a tiny room with barely any space and all they do is give them a piece of paper to color and that's pretty much it. The gentleman who was in charge was very kind though, complete opposite from the staff upfront. I'll never understand why people who hate customer service decide to work at front desks...

    Hi All, this place is very nice except for some people who gets too loud at times! However, I do…read morefeel some people don't get the concept of being pin drop silent at a library. I was on a look out for a quiet place where I could work with better internet connectivity. Unfortunately this is second such spot where it was difficult to find an internet connection expect for a hard two bar connection. Later, I realised that it had to do with my laptop which was quite old and had just 2.5 ghz of wifi connectivity. Whereas, nowadays it's all about 5 ghz. So, my bad! I would definitely recommend this place and do not go for the sign boards at the parking as anyone wishing to spend time at this library has the privilege to park your vehicle for free of cost. This library is well arranged as all the furniture's are aesthetically placed based on user requirements. They do have small kiosks for working or studying in groups too. The library management system in this country is thumbs up!

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    Miami-Dade Public Library System - Sunny Isles Beach Branch - Entrance

    Entrance

    Miami-Dade Public Library System - Sunny Isles Beach Branch - Lobby

    Lobby

    Miami-Dade Public Library System - Sunny Isles Beach Branch - Sitting area

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    Sitting area

    Social Security Administration - publicservicesgovt - Updated May 2026

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