A1 business from start to finish. They took the time to explain everything each step of the way…read more They also sent me a complete detailed videos and pictures of their findings and the process of completing the full job!! Shuttle service home and back to pickup my car! I definitely feel I received the full value for my money!! Last but not least I definitely appreciate the warranty on the service as well and quick turnaround time.

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

My daughters car was throwing a code and being new here, didn't know where to bring the car to. The…read moreplace is a little far from us but they were reasonably priced, informative, and timely. We were very happy with their service and if the need comes up again, this is where we're be bringing our vehicles.

Great experience! They fixed exactly what was needed and gave honest advice on what could wait. No…read morepressure, no upselling--just straight-up reliable service. I felt really comfortable and will definitely be coming back for all my car needs. Thank you Anthony and Aaron

Nothing but great service when I come to Hancock! I blew a tire Saturday afternoon and stopped in…read morewith my donut on 30 mins before they closed and they had a tire for me and put it on super fast! This is not the first time they have worked on my vehicle last minute, so it is much appreciated! They had a tire available and it was perfectly priced and not expensive at all ! I highly recommend Hancock, their prices and service is best I found in the area!

I have had a few vehicles serviced at this shop. I like how the estimate is sent over via email in…read morecase I miss the call from the shop. I just had $780 worth of work completed, and one issue I had (jammed hood latch) was resolved at no cost. I really appreciated that. I would recommend taking your vehicles to this shop

These guys are great. I've been going here for 22 years. And I'm in Valrico, now, so it's over half…read morean hour to drive over there. But never fails. If I pull up no appointment or anything, have a tire problem or brake problem or whatever they're always there to instantly help me even if they have a big crowd. We took my roommates car in there, monday. 2 Mercedes tires, he had a nail and 2 of them. The guys totally took the tires off. Looked for the leaks pulled the nails out didn't have to plug them because they didn't go all the way through. And didn't even charge us? That's amazing Customer service! That's why we keep going back there!

They did the job correctly the 1st time and prices seem reasonable. Lots of car knowledgeread more

From the time I walked up to the counter, he was RUDE! Barely gave me a chance to talk and demanded…read morea new diagnostic check when I just had one! Beware he's rude and money hungry!!

Honest, respectful and never tries to upsell you on anything that you don't need. I have been going…read moreto Boyd's for decades, even before Mr. Boyd passed. And the current manager and owner has maintained the exact same principles as Mr. Boyd had. Just really good people who know how to fix cars.

Great Veteran owned small auto repair shop. Armando, and Jason , are honest and good people …read more Highly Recommend.

If you are ever having any automobile trouble regardless of the car type - go to Sonny's first…read more This will be your only stop. They service all of our vehicles from oil changes to major work. The value for the service is unmatched. Staff is knowledgeable on all areas of an automobile. Great customer service. Thank me later.