I came here for an oil change in September. At the time they were doing a free tire rotation with…read morethe oil change, but they couldn't perform the tire rotation for me for some reason ( I don't know anything about cars but they said the "thing" wasn't working ). They told me to tell them the next time I come in for oil change and they can give me the tire rotation. Well I came in again, and the manager says I'm lying and that they can't perform a tire rotation. So I definitely don't appreciate that.

Friendly technicians l. Clean and very well organized. I'll be back. Thank you…read more .

Don't know what the terrible reviews are for. I love these guys. I've been going there for close…read moreto 10 years. Stan and the crew there are the best, have had 4 cars serviced there, domestic and import. Would not go any place else. What I love about these guys is they are straight with you about what needs to be fixed, unlike the service departments at a lot of dealerships. If there is a repair that doesn't need to be fixed today, they will tell you that. If you have a problem that is still driveable, they will tell you how long you can drive with the problem before it gets really bad. Their prices are really reasonable. The people who have downvoted this place probably expected a whole lot for next to nothing.

Broken Mirror We started to take our fleet vehicles here for…read moreabout 2 months or so. The mechanics apparently forgot how big their bays are because they backed the Big Bosses truck out without folding in his mirrors. This incident happened on 12/12/21, today is 2/21/22 and they have not reimbursed him for his $1400.00 mirror. The whole situation has been a joke and a horrible way to conduct a business. I would not recommend taking your vehicle here for repairs unless you want a headache on your hands if they happen to break something on your vehicle. 3 months later and not as much as a phone call to make things right. DONT TRUST THEM WITH YOUR VEHICLE

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

I called and spoke to Brandy. I was pleasant to her, despite her attitude. I needed an estimate of…read morewhat the cost would be for maintenance for my car. I told her the code from my dash and she had no idea what that meant. She was really pushing to get my car in before giving me a quote. I told her I needed an oil change and listed the items needed to be checked. Reluctantly, she finally gave me some numbers and the price was reasonable. At the beginning of the conversation she said I needed to stop cussing and she was just trying to help me. Was there someone else cussing at her? I can't imagine what I said that would make her think I was cussing. I seriously wasn't. I was completely professional. Not something I could say for her. I would absolutely not tolerate a person like this answering my phones if I were the owner. Wow! I wound up calling another place and the lady knew exactly what my car needed and was pleasant. Here's the thing: This other place charges more for the same items. I chose to go with the other place because they were recommended by a friend who's used them for years and the person I spoke with treated me like she wanted my business. What a concept!

I'm always so pleased when I get my oil changed here. Everyone is so kind and attentive. Today I…read morehad Daren and Aaron take care of my oil change. They are both nice young men.

The folks here are the most trustworthy I have met and keep their promises…read more If only the darn dealer can do it they will tell you. Good news is they can do almost everything. If you like Enterprise approach they can also give you a ride if reasonably nearby. Good local franchise of a reliable business.

The electric system in my Toyota Avalon went dead. The AAA roadside service replaced the battery…read morefor $200 but it still would not start. Then AAA dropped it off to Christian Brothers in Valrico, Florida. They tested it and said it needed a new Starter Switch and new Alternator and they charged $2093. Then they said the radiator was leaking and needed to be replaced for $1300. So I drove it to the Auto Clinic of Brandon who told us they get so many people who have had similar problems with the "Christian Brothers". Auto Clinic of Brandon said that the "Christian Brothers" CHARGE HIGHER PRICES THAN A DEALERSHIP!!! Plus, who knows if I really needed as many repairs to fix the electric as they say I needed. Maybe it was just the electric switch and I didn't need a new alternator. I trust Auto Clinic of Brandon. They are the most honest repair shop in town! SO DON'T BELIEVE THE OTHER FIVE STAR RATINGS, THEY MAY BE FALSE.

Came in with my truck on a Saturday and was helped by Seth and the crew. Nothing but positive…read moreattitudes and awesome vibes from these guys. Work culture is great they seem to really enjoy each others company and have outstanding customer service. I'll be avoiding Firestone from now on, take 5 take my money !

Jesse and Trey were very efficient and pleasant! As a first time customer, I was greeted with a…read moresmile and a cold bottle of water, information about the process, and education about my vehicle. As someone who typically gets my oil changes at a place where I have to drop off and wait for far too long, this was the best fit into my busy life. Will definitely be back!

Everything went great all the guys that where on duty today may 15th should get a raise never had…read morean experience at any oil tire or mechanic shop everyone of the guys are very personable welcoming and professional every single one of these guys deserve a raise !!!

Adam you're a liar a thief and a bad person . Waste to society . Lied and told me my break pads…read morecould only be found at the dealership and knocked my price up hundreds of dollars , mind you I drive a KIA . I was in a bad state of mind and just needed repairs on my car so I could safety take myself places as a young independent woman , and ADAM took atvantage of that . Die slow Adam.

Just had my Vintage Chevy Tahoe in for a complete brake job…read more The guys did a great job on it and I got the vehicle back quickly. I appreciate Hi Tech very much!

I'm finally satisfied that I found a garage that not only does the job right but has integrity. I…read morecan only say I had a warranty dispute and not only did they stay with me thru the 3 week process but also did a fabulous job on an extensive motor tear down . My truck has been running smoothly for months , don't hesitate to come here for all your auto needs .

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

Very Disappointed -- Poor Time Management and Communication…read more My A/C stopped working July 7, and I paid Christian Brothers Automotive about $640 for the repair. Less than two months later, the A/C started acting up again. I brought the car back on August 27 at noon, by appointment. It wasn't looked at until around 5:30 PM, and no repair work was done that day. I approved a roughly $2,100 repair on Friday, August 28, and was told the goal was to have it completed by Monday, August 31. On Monday, I was told the technician was still finishing another vehicle that had run into problems Friday and would only then start on mine. The repair on my car was finally completed September 1. That left me wondering: How does Christian Brothers prioritize customer vehicles? My car had been sitting there since Thursday at noon, yet the actual repair apparently didn't begin until Monday afternoon. This experience was about more than the repair taking time. It was about scheduling, time management, prioritization, and communication. If another vehicle has an unexpected problem, I understand that. But when my vehicle has been sitting at the shop for days, I expect transparency about when someone will actually begin working on it and whether the original timeline is still realistic. I have always made a point of supporting local businesses whenever I can. Unfortunately, after this experience, Christian Brothers Automotive is a business I will no longer support or return to. The repair was ultimately completed, and I appreciated that. However, the time management, prioritization, and communication during this experience were far below what I expected. I hope the company takes this feedback seriously, because customers deserve better.

after the original head light assemby replacement. I had the shocks and struts replaced. The drop…read moreoff and pickup were seamless. The work was communicated and additional items which are needed where not pushed. Highly recommend.

I had service done and all is good, so far. Trans. has intermitent slipping after work completed…read more 4 Stars for service. Big issue about a missing decorative lower grill insert. I called to report it and sent pictures to show. Was told that the technician noticed that it was loose, but never tightened, removed, or mentioned it on reports. It said it might have come off during test drives. Billie Jo agreed and said they'll see about replacing it. Waited for weeks, but no responses. I guess they decided to not be responsible but never updated me. I am ghosted......Poor Customer service.