Honesty really is their policy. Total opposite of a dealer service center…read more Won't use cheap parts, which is important to me. I never haggle because I know their price is always fair. Tony Abbate, Valrico Florida

Highly recommend P&M - they do great work at a reasonable cost but even more importantly they are…read morehonest and will never sell you services your vehicle doesn't need. Have been using them for 25 plus years and am completely satisfied!

I was referred to this mechanic shop by friend who uses them for his auto work…read more Took my 2025 Lexus NX 350 in for 20000 mile service. Josh and Matt were extremely helpful and very considerate. Price was very reasonable compared to dealer pricing. Work done is reported to CarFax so work done is part of accessible record of maintenance for warranty as well as record to access by someone buying the car in future years. Would highly recommend.

**Extremely Disappointing Experience - Would Not Recommend**…read more I would leave zero stars if I could. They had my car for three days, heard the issue it was having, but couldn't figure out what was wrong or explain how they planned to move forward. Instead, they told me they didn't know what to do next and that I could come pick up my car. On top of that, they tried to charge me $180 for a diagnosis without actually identifying the problem. I took my car to another mechanic, and the difference was unbelievable. Not only was my intake not even screwed in properly when I got my car back from the dealership, but the new mechanic was able to identify the issue as a bad ignition coil within about five minutes of looking at it. I understand that diagnosing a vehicle can take time, but having my car for three days, failing to identify the issue, and returning it with something not properly secured is unacceptable. I expected much better service, professionalism, and attention to detail from a dealership. Save yourself the time, frustration, and money. Based on my personal experience, I would not recommend this dealership.

Went here to get my BMW serviced and they did a good job. They didn't try to get over on me or make…read moreme pay for a ton of things I didn't need which I really appreciate it. For example, my brakes were squeaking and I asked them to look into it. They said my breaks were still at a 30% and wouldn't recommend changing just yet. A raggedy place would of tried to get over on me and say I needed new breaks immediately. Customer service was great, and prices are comparable to other shops.

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I'm finally satisfied that I found a garage that not only does the job right but has integrity. I…read morecan only say I had a warranty dispute and not only did they stay with me thru the 3 week process but also did a fabulous job on an extensive motor tear down . My truck has been running smoothly for months , don't hesitate to come here for all your auto needs .

I can't say enough about Hi-Tech Auto. They have always been honest & straight forward with me…read more When I ask them to check something, they do it. When I describe a problem, they dont look at me like I have 5 heads...ok maybe they do (lol), but they understand and do everything to find the issue. I've had a recurring problem with the EVAP system which was fixed by a previous mechanic. When the part failed and i brought it back, that mechanic did not do what i asked to test my theory, and just said he was not able to find an issue. That is when i got HiTech involved. The quality of their work is so worth the price. Highly recommend.

They ensured that they didn't miss anything with my car, and they made sure that it was fixed…read morecorrectly and I was satisfied

Matt and Andrew have been extremely helpful and efficient while helping me take care of my car that…read morewas eventually deemed to be totaled. The customer service and communication is top notch and I would highly recommend them.

Recently bought a used (new to me) car that had a coolant leak. I called and got an appointment for…read more2 hours later. Upfront about costs and didn't try to sell me stuff I didn't need. Once the issue was found, it only took a couple hours. Made sure I was informed about the health of my vehicle seeing as I just got it. Told me there was some wear on certain things, but it was nothing out of the ordinary. No "crucial issues" manifested themselves that I NEED to spend money on NOW or else my first born child will die. Basically ran a free diagnostic test the way I see it. Friendly and personable staff from the receptionists, mechanics, and owner. Even answered the phone for a quick question a few minutes before closing. Highly recommend and will be my go to mechanic!

Brian did a great job with my clutch replacement on my '21 Corolla. He was 1/3 of the cost of my…read morequote with Toyota. Felt like I had a new car again! Went back today because I had an issue with my acc fuse, he replaced the broken one and installed it free of charge! Nice guy and will continue business with him in the future! Thanks Brian!

I was referred by a friend who's also an area locksmith. Glad I stopped in!…read more My SUV's front tires were almost completely bald, and I didn't have the funds for new tires. When I called yesterday and spoke to Steve, he said there were three used tires in stock for my SUVs specs. So I stopped by to check it out. They must have gotten a shipment from the time I called to when I came in, less than 24 hours later. Plenty of inventory. There were two matched tires with more tread than what's on the tires I'm keeping! They aren't made in China, and, best of all, only $80 for both. That includes balancing, installation and disposal of my worn-out tires! Now, as they're used, there is no warranty or guarantee. But, as I drove away, I noticed immediately how much better my SUV was riding! I highly recommend stopping by, if you're in the market for tires.

Great service great prices, excellent customer support. If you need a friendly hard working car…read morecare center come on down to the shop here

I like to patronize a business several times before I sit down and write a review for it. You may…read morehave a great experience the first time you go and even the second time but sometimes on the 3rd or 4th visit, the great service you originally had goes downhill--that is not the case with this shop. I've been here several times for various things from an oil change to installing new motor mounts and each time I come in, the service is just as good as the first time I was here. I'm not from Florida, we moved down here from NYC so I had not owned a car in well over a decade. I bought a used one and then brought it in to Honest-1 Auto for an inspection to see if there was anything major wrong with it. The first person I dealt with was Willie Vazquez, the General Manager. I spoke to him over the phone, he got me in right away. I should've brought the car in before I purchased it, luckily there wasn't anything majorly wrong with it but I didn't know that. If Willie were dishonest, he could've said there was something wrong with it and I probably would've gone ahead and paid to have it 'fixed' because I would not have known any better. I appreciate his honesty. I also met George Maajoun the Service Advisor. He's straightforward with prices and cost of labor etc. I've never gotten blindsided by a last minute extra charge or "added fees". My repairs always cost exactly what George tells me they will cost. I appreciate that. It's hard to budget for car repairs when the shop you're dealing with keeps upping the cost, that won't happen to you here. This shop is the most honest one I've ever been to! An honest auto repair shop is like a 'Rare White Elk', they exist but the chances of ever encountering one are slim. Happy to report you have a 'Rare White Elk' here in Carrollwood! Check them out, you won't be disappointed!

On the receipt it says they check many items including suspension but then charged me 49.99…read more Upon bringing the vehicle to a different shop honest auto tried told me many of my suspension parts needed to replaced the other shop I brought to said they were practically brand new. Anything but honest Avoid this shop