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Sunoco

5.0 (1 review)
Open • Open 24 hours
Updated 3 weeks ago

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19 days ago

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Jiffy Mart

Jiffy Mart

(9 reviews)

$$

The Jiffy Mart on Hanover Street in Lebanon New Hampshire is a dumpster fire. There is a clerk…read morethere named Dwayne. He is really rude. I went into the store one day and was trying to buy some alcohol, a pizza and some chips. I had 8 things total. I got to the counter he said they have no bags. Subway is in the same store, so I walked over and got some bags from them. He went on to preach to me why i do not need a bag. How I could carry these items under this arm and the others under my other arm. I said something about it to his manager and they gave me a 20-dollar gift card for free. To make up for it. Then Dwayne started more shit telling me I took it too far by talking to his manager. He started running his mouth to me about my weight. I told his manager about that too. I went in another night and was at the counter trying to purchase alcohol. As soon as I got to the counter he left and went outside and decided to change all of the trashes around the gas pumps making me wait about 20 minutes. I spoke with his manager. I went in another night and was purchasing a 12 pack of coolers light. Cans in a box with a handle. Because we had our previous encounter with me not getting bags, he decided to be sarcastic about it and put the 12 pack of cans in a flimsy white bag. It would easily rip and would serve no purpose. I said OK man this is just sarcasm. He told me he was not going to serve me at all and denied me the sale. I spoke with his manager. She told me if I didn't like dealing with it just don't come in the store when he's here. Eventually I started calling the managers, manager. I called Exxon Mobil who owns the place. I made a report with them and told them everything. So, I decided to boycott the store. Thats not how you talk to and treat people, especially customers. I have not been in there in months. I went in the other night and Dwayne told me I was not allowed in the store. I said well nobody has ever told me I am not allowed in the store. So I spoke with his manager the next day. She told me I told you not to come in here. I said no you told me that I should not come in while Dwayne is working. She didn't want to deal with disciplining her associate. So, it's easier for her to blame me and tell me not to come in. Also, they are short staffed so if he quits, she will have to cover his shifts. So, it's easier for her to blame me. There is a difference between you are not allowed in the store and you should just not come in while he is working. Even that is bullshit. Discipline your associate. So, the manager told me over the phone, ok I'm telling you not to come in the store. So, I called Exxon Mobil again and they told me I have done nothing wrong, and I can absolutely go in the store. So, i called the store and told the manager that. The next day i called down there to make sure the headquarters had communicated to her that I can go in. She told me if I kept calling the store she would have her security guy deal with me. So, i called Exxon Mobil again and made a report about that. I also Called The Lebanon NH Police Department and told them everything that had happened. This is a bad manager covering for a bad associate trying to Ban me from the store because Dwayne has no customer service skills. Lebanon NH Police Department told me I was not trespassed from the store, and they made a note of what's going on there. I made a report with Exxon Mobil too. The people at Exxon Mobil have received several reports from me and they told me on the phone this isn't my fault, and this is on their end, and they will be dealing with it.

The staff at this store chooses not to wear a mask, even though the sign outside clearly states…read morethat it's required in the store. They informed me that is not a state law, so they don't have to enforce it or live by it. Beware that this is not a very safe place to go. As a staff is not concerned about mask usage.

Sunoco - servicestations - Updated May 2026

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