Great service great customer service great help will work with you recommended one of the best storages

First most of all this guy Gabriel went on and beyond for me he was a badass on providing the best customer service and made everything so easy I was searching around everywhere for a storage and Gabriel just made everything to easy I recommend him to everyone 100 percent, read more

Gabriel was an amazing help. I had went through a rough couple of days while moving and he was very proficient in helping me get the best storage for the best value. He doubled and triple checked to make sure we had everything we needed and was very clear in explaining how much space we might need for our items. Best experience I've had when purchasing a storage unit. Thank you so much Gabriel your so kind and an awesome customer service rep. read more

Love working here management is very helpful and are also understanding! All my tenants are great and are a pleasure to be around thanks everyone!!! read more

I've been with Sunnymead mini storage for a little over 8 years now. They changed ownership,everything and I've stayed with them. They're pricey but it's very well taken care of and safe. read more

Recently changed storage units and WOW! I've been serviced here so well, especially by Gabriel! Walked me through the process, everything was simple and easy and great conversation! I'm looking forward with working with this storage unit and I have to say, everyone is so friendly.very clean facility with cameras, I absolutely recommend!! Thank you so much Gabriel!! read more

I had the best experimenting renting my U-Haul through Gabriel and the sunnymead storage facility. The experience was fast and seamless the pick up & the drop off.. I would definitely recommend and I would return for my next rental. I give them a 10 out of 10 read more

To be fair and upfront, new management came in the week I left, so your mileage may vary. I got the unit on a tight schedule as I was moving last second thanks to COVID. They got me in quick at a reasonable rate for a large unit. After about 6 months, the price skyrocketed to over $240! No notice, nothing. Seeing as I was trapped in the rate with little time to move out, I paid the bill sometimes late. The late fees would jump the total to over $300 with little help or understanding from management. They would however hound you multiple times a day with phone calls and emails telling you you're overdue. I get it, they're a business and business to make money. Still a little compassion and maybe a day or two being late shouldn't be the end of the world. After I was able to come and move out, my mattress and other cloth items were riddled with mouse droppings and bite marks. Of course, no help or reimbursement from their side. Like I said, new management just took over, so hopefully they will do better. read more

I highly recommend this storage facility for anyone who is looking to rent a storage unit. Customer service was great & Gabriel was a very helpful and supportive manager & customer service representative. If you are in the city of Moreno Valley I highly recommend the storage facility read more

Today, I researched a few self storage companies near me and decided to call Sunnymead. I spoke to Gabriel, and came in person later. Gabriel was friendly, attentive and accommodating as we discussed various options. I was very, very pleased with the service and quality of the location due to Gabriel's efforts. I highly recommend others to consider coming to Sunnymead Self Storage and reach out to Gabriel. read more

Gabriel is awesome! Great customer service and super helpful. Gave me the best deal out of a few different companies. He gave me the exact unit I needed. Units are clean and it's pretty quiet on the premises. 10/10 would recommend!! read more

Gabriel is the best. Live the service. Hes wonderful. Would never change to another storage. Very good n safe. Amazing service. Felt very special treatment. Would recommend this storage...thanks read more

This was the first storage I've used since I was in my twenties so I wasn't sure what to expect. I have to say it was a great experience. The new manager Gabriel was so friendly, put me at ease that my stuff would be good and his customer service was off the chain. If they still have spaces left, I highly recommend this storage place. read more

I was happy here at first. But then the rate increases started coming. The Covid-State of Emergency was effective 3/4/20-2/28/23 & laws were effective about 10% being the increase max. With the exception of the first rate increase, every increase been over 10%. Since May 2020, my rate has gone up 94.8%. Increase this month $20 more than 10% again. Manager justified it saying State of Emergency ended & they're under new mgmt. Well a new State of Emergency was effective in January. And new mgmt or not...the law is the law. How many others are being overcharged. Penal Code 396 on Price Gouging is in effect now! read more

Extremely disappointed with this company in these uncertain times you auctioned off my storage knowing I had been in direct communication with the manager as to my situation with unfortunate events that caused me to fall behind. Where is your code of ethics on humanity in these uncertain times? I'm a single mother of 4 who had our whole apartment belongings stored in one of your units personal, sentiments, along with my deceased mothers ashes. Who would want to auction off someone's whole life? You left me completely with nothing you took my home, memories..... I can't even fathom being able to express the heartache and desperation I'm having to tell my girls everything we owned is now gone. Thank you Stor America for your understanding and compassion in these uncertain times. This is a response to the management and or owner who responded to my review and took it down. You are absolutely right about being in direct communication with the manager at the site that was the only true statement in your response. Everything else lies, nothing was ever offered to me despite my requests even my partial payments were denied, I had paid up until June. So your decision to auction off my unit was not for 6 months of non payment it was for 2 months July and August you auctioned off in September. The day of the auction is when i was told you would waive the fees which was then $400 to be able to save my unit I had $200 which you refused to take and is extremely heartless for a company to auction off my personal belongings for $400 in a time of a world wide pandemic. My mother's ashes, pictures, sentiments, everything was personal all gone for $400. Heartless is an understatement. I hope you got the money from the auction of my storage you needed for your business to stay a float in these hard times!! read more

You can never reach anyone by phone here. The phone just rings and then just finally hangs up on you. I've tried reaching them several times on different days, with the same result. read more

Too expensive!!! Very inconvenient gate hours!!! They raise your monthly rate every 6 months. My rate started at $69.00, but now I pay $120.00. There are a lot of better options to choose from. read more

Was attracted by their low cost ad becouse i was looking to move storage location's but was shocked when they told me the price of their units. $270 when im paying $135 at western states storage what a scam be sure to shop around dont be fooled by ads. read more

We searched around and this was the best pricing we found. Nancy was helpful and gave us all the information we needed. The sign up was quick and easy. read more

I was really please with Martin Service at the storage He fill our needs quickly and he was able to provide us with our needs efficiently and quickly was really happy with Martin read more

They have the first month rent special but what they fail to tell you is that a month can be 31 days or 1 day long. If you lease a unit a week or two before the month ends, guess what? You WILL be CHARGED, apparently, the first of the following month. They have called, informing me of late charges ($20) and now the female voice also mentioned the possibility of auction charges being added to everything. They locked me out of my unit now and it seems I must pay the entire bill in order to gain access to my stuff (ow and an $11 charge for "protection plan"?). Which I plan to take out of the unit now anyway. The payment is considered late after the 10th. The 11th they start sending emails and leaving voicemails. I assume it is also when they lock a person out. By the 14th they start threatening with auction. Begrudgingly, I have no other alternative but to relent to their insipid exigencies in order to regain the one day access required to move out my things. Best of luck to those who choose to use Sunnymead Self-Storage on Indian St. read more

I definitely recommend this to anyone looking for a storage unit. The prices are affordable and the costumer service is great. Both the outside and inside of the unit are clean which is the main reason why I chose to store here. read more

I would like to express that the customer service here is great! I felt right at home with the first phone call to the secure entry on to the property. I noticed that it is clean all around the property. Martin is awesome! read more