I really like this place. The service from calling Denise to picking the product to having it…read moreinstalled is nothing less than A-Plus service. There were times when my cleaning person messed up my new window and soon as I called windows we are, within two days they were at my house fixing it. Even though it was the cleaning person's fault, they did not charge me because it was an easy fix for them even though they could have charged me I had them install windows for my other building and recommended them to a few of my friends. Thank you Windows We Are for your impeccable service. Freddy

Not sure how they make money by being rude to their customers. I can dish it out just like you…read morecan. Want to know where I live before they can tell me if they can secure the products I need. Why do you need to know where I live if you can't install the doors I'm looking for? Second and last time I call this place. First time dude tells me they don't install, they sell. Trying to sell me over priced storm doors. Gave me a quote but told me he couldn't install it. I place another call today about a different type of door to be customized and someone else says they can customize and install but wanted to know where I lived to see if I was "good enough for him!" Perhaps my vernacular told him all he needed to know. YOU work for "me" when I'm pay for items and having installation. NOT THE OTHER WAY AROUND. I KNOW WHAT YOU WERE DOING.......................................

I had a great experience working with Marina at CitiQuiet on selecting the right setup and…read morefinalizing the contract. She was incredibly responsive, knowledgeable, patient, thoughtful, and extremely efficient throughout the process, making everything feel smooth and easy. Marina took the time to walk me through different options, answer all my questions, and make sure I felt confident in the final decision. I really appreciated her attention to detail and how quickly she kept things moving. CitiQuiet is lucky to have Marina - she was an absolute pleasure to work with. I'd highly recommend Marina.

I was literally going to move myself and my entire family out of New York City. I was really one…read moreweek away from uprooting our whole lives to escape the sound of where we live uptown, where it's a very busy street. Even seven floors up, you think the sound wouldn't travel, but it sure does, and it's definitely loud with the sirens and police and hospitals and just everything. I was going absolutely nuts. This was a last resort. These guys were super professional. They came in. I went with the 1-inch option, which is the thickest one, and now I can't hear a thing in the bedroom. It's literally amazing. Instead of living basically on the street itself, it's a sanctuary in the bedroom now, and I have CitiQuiet to thank for them. On top of that, they were super professional. Their initial consultation is really nice and easy. They're really responsive and accommodating, and the installation itself was not easy in theory, but they did a great job and handled all the little things that came up, like having to move my rolling shades. Overall, I couldn't recommend these guys more highly. If you are basically hating your life because it's so goddamn loud in New York City, these guys will save your life.

Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

I have used Bay Ridge Windows & Doors in the past to supply and install windows and I was happy…read morewith their work. But that was more than 5 years ago and things seem to have gone very wrong since then. I had someone out to give an estimate for the replacement of two windows and a door. Not complicated. I didn't hear from them for 6 weeks. I then called and was told they were backed up and they would get it to me the next day. They didn't. I called again and got it a week later. The estimate was completely wrong. For one thing, it was for French doors instead of a single door. I don't understand how they could get that so wrong when an appraiser came out in person. I wrote back to tell them what was incorrect and to politely express disappointment. I received no reply at all. I'm done with them.

A nightmare dealing with customer service. They wasted hours…read moreof my time. Rep was never there at the time I was told told to call. They had me assemble information for a proper estimate. Then they never did the estimate. I've never seen anything like this place.

From the moment I contacted them for the first time, I've had a fantastic experience. I ordered…read moreinterior glass partitions and was not disappointed. Simple and easy process. I highly recommend them to anyone looking for a reliable team and outstanding quality!

I would not hesitate to use them again! I ordered commercial entrance doors from them, it was for…read moremy new restaurant, and I was not disappointed. It was a very pleasant experience working with their team; they were fast to respond and very efficient. The installers were quick as well and left the area neat. Greaat experience all along.

From start to finish, the entire process was seamless and stress-free, and I was impressed with…read moretheir professionalism and attention to detail. First and foremost, the Nick was incredibly friendly and approachable. AWR helped me make an informed decision about the type of windows I wanted. They were also accommodating when it came to scheduling the installation date. Replacing all the windows on my house only took 4 days. They worked efficiently and meticulously, ensuring that each window was installed properly and securely. They also took the time to clean up after themselves. Overall, I am extremely satisfied with the work done. My house looks great, and I would highly recommend them to anyone in need of new windows!

I have used them 2x's so far and i think they are excellent, they are prompt,wore a mask and fixed…read morethe window without any problems....Nick is a very nice guy and does the work with no problems, very professional and will definitley recommend him to any one i know. I had 3 screens done today, Nick was in and out in no time and my screens look awesome, they are fairly priced and if you need a good company, call them.

Terrific experience from start to finish…read more I had a terrific experience with NYC Glass & Window Repair. Daria was a wonderful initial point person and stayed in touch throughout the process by phone and text. Vova came out for the initial assessment and measurements, and he was patient, kind, and really listened to what I needed. The initial estimate was more than I could afford, and I thought I'd have to contact several other companies for bids. Oliver worked with me to bring the price closer to my budget, and I was able to skip that exercise. I also decided to handle the glazing and weatherstripping myself. Michael and Ivan came to do the work, and they were thorough, quick, and resourceful. These are very old windows, and they encountered some obstacles along the way, but they figured things out and did an excellent job. They also cleaned up beautifully and left the area cleaner than when they arrived. Everyone I dealt with was kind, helpful, knowledgeable, and professional. The workmen's primary language is Ukrainian, so their English was sometimes limited, but this was easily handled because there was always someone in the office available to communicate with both of us in either Ukrainian or English. I've had plenty of experience with workmen whose first language isn't English, so this wasn't an issue for me. I also really appreciated the way the company combines technology with personal communication. Everything is handled efficiently, but you never feel like you're being left to deal with technology on your own. There was always a real person keeping in touch. The entire team is Ukrainian, which was particularly meaningful to me as an East Village resident and a Veselka old timer. I was very happy to support them. This is the way business should be done. Five stars without hesitation!

Three bids and NYC glass and window were not only affordable but highly professional & skilled.read more

Did a great job on our window that needed a quick fix. They came in to review what was the issue…read moreand came back a few days later to quickly rectify. Would highly recommend!

we cannot get ahold of anyone at this company and they stole our deposit. we had a 6 month…read moreguarantee of delivery of services or we would be refunded. they have gone silent on us