Highly recommend this location out of all the UPS stores I visited regularly in the past for…read morenotarizing our documents. The notary lady is wonderful and the service she provided was fast, efficient, and professional. We drove from Miami Gardens to get our documents notarized, so you can imagine how wonderful these guys are at this location. Thank you

I called at 3:30 asking if there was a notary there. I was told the notary would be there at 4…read moreo'clock. I get there just before 4. I asked for the notary. They called him/her and I was told they'd be there in 15 minutes. I waited until 4:40 and the notary had not yet showed up. What REALLY pissed me of was the fact that I called ahead of time to confirm and they totally wasted my time. I drove 10 minutes to the UPS store on Miami Gardens and 19th Ave and got it done in a minute. You should have a little more consideration for people's time and maybe buy a watch! Very unprofessional indeed! There was another couple waiting there that had been told the same thing about the notary being there earlier. I'll still use UPS stores but NEVER this one!

It should be known and written that this is not a regular fed ex location and they charge an extra…read morehandling fee on every transaction , even a pre paid drop off. A 3-4 lb prepaid box was 10$ on top just because it's in a hotel.

Located inside the JW Marriott this small FedEx facility was exactly what I needed to get some…read moredocuments printed quickly. Easy to use self print options allowed me to get in and out without much interaction.

Customer service is excellent!!! I highly recommend if you don't want to deal with lines at the…read morepost office

Made an appointment online to have my fingerprints taken the other day and this was the most…read moreconvenient place closest to me. It's a fee of $85.00 and is collected at the time you make it. This place is like a UPS Store but they offer so much more, such as passport services, fingerprinting services, notary, and of course regular mail service VIA USPS and and not use UPS. When I arrived, Jaime (male) assisted me in using the fingerprint machine which is all done electronically; gone are the days of using an ink pad, or the ink roller that takes a heap of thick ink that's rolled on a piece of paper. I can't say enough nice things about Jaime...his whole attitude and humble service was so uncompelling, I honestly wished the world was filled with Jamies... His quiet demeanor threw me off a bit as I'm not sure if he's the owner or not but he's been there for a while. I hope he's the owner and reaping in hug amounts of cash; this person changed my day from an incredibly bad one needing to spend it at a lab place down the street with some nitwit of a nasty woman.

Very good place with good workers. 10+ years with company without any problems , did use different…read morecompany and was bad experience

Great prices to ship packages worldwide and a lot of other services. Courteous service. Highly…read morerecommend!

Today we were doing errands in the Sunny Isles Beach neighborhood. We needed to drop off a return…read morepackage. This store is clean, tidy, bright, well-organized and stocked up with supplies. Their prices are reasonable. The lady who helped me was friendly and helpful. She is someone who goes the extra mile. I took a picture of her so you know to stand in her line. I forgot to ask her name. I was done in no time. She made it that easy. Parking is near the front of this store in the public parking area of this outdoor mall.

Giving UPS and this location 1 star is grossly over rating the system and the store itself. I…read moreshipped an envelope with sensitive legal documents to be shipped overnight for an 8:30AM delivery. I was forced to redo the documents and send thru FedEX at a premium cost. After days of transferring my calls and not accepting my claims I have been frustrated by the system. I urge all readers of this review not to use this location and not to use UPS in general. I would rate their customer service a complete zero stars. Everything about the experience was totally unacceptable !!!!

I recently moved back to the neighborhood and have been in 4 times in the last few weeks for…read moreprinting or shipping. I was surprised each time by the customer service of the girl at the front desk, who was always a little bit rude and unwelcoming, but I let it slide. Today it surpassed all levels. My husband dropped off a business package for DHL at 1pm on Tuesday. We printed the labels, and they applied them and took the packages. According to the website, pick up is daily at 5pm. I see from the tracking that the packages haven't moved. These are urgent international business packages, extremely expensive, and prompt shipments are vital. I called on Wednesday, and was told that DHL didn't come Tuesday, but they would be coming on Wednesday. Again, Thursday morning there is no update, I called and she said DHL didn't show, and I can come pick up the packages. My husband went to pick up the package, and he complained about the service, saying that the customer should be called and informed that there was no pickup, and that timeliness is extremely important. She said "Don't tell me how to do my job", and said "I'm not giving you the packages", and proceeded to take them to the back and said "Have a good day". My husband said "what is your name, you're rude. Give me my packages". She ignored him continuing to the back with the packages, and so he walked behind the counter to retrieve our packages, videoing to document. She turned around and said "Rude?" and made a fist, and began to physically hit and slap him to prevent him from taking the packages. We have it all on video, and I'm sure it is on video inside the store. This is attempted theft and physical assault, my husband is quite shocked and upset. This is absolutely unacceptable. We expect to be provided with a phone number or email through which we can reach the OWNER ASAP for an explanation, or else we will file a police report.

Diego and Michelle , besides being warm, personable and friendly, are diligent, prompt and…read morecourteous. I love having them nearby to fulfill all my postal needs, whether faxing, emailing, copying, shipping and mailing, whether domestic or international. They are an important presence in the neighborhood of Eastern Shores and North Miami Beach. It would be difficult to find such an instrumental force as this business within the neighborhood.

efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

I walked in this morning to send a package and was greeted first and foremost by wonderful smell…read morecoming from the store. I asked the two beautiful young ladies what was that smell was it a shampoo what were they wearing what did they burn. The graciously gave me a card that had the only information and they sprayed the card so if I would remember the sent. That was just one little detail along with their smiling faces, sunny disposition, willingness to help effectively and professionally, and the fact that they taped the box no charge were all just my reasons for calling this place my UPS store. It's the only courier shop that has a 4 star rating while take a look at the grumbling reviews on any platform they don't exceed 2 star. It's clean, well stocked, neat, offers a host for great services including notarizing, shredding, printing etc and the staff is stellar and always helpful. They are all UPS stores but franchises so you are dealing with small shop owners. Even if I have a closer UPS I make it here hands down. I support great local businesses.

Horrible customer service. I enter the premise and the nice…read moregirl with blue eyes didn't even look at me. Just a cold, are you shipping? Than she gave me a receipt, I said thank you very much, again no 'you are welcome' nor 'Good Bye'. This girl should learn what customer service is Stay far from this place.

The lady in front desk was so rude when I just ask if I can connect to the wifi to send her the…read moredocuments to print. She told no! Not wifi. And It was so sad because I always go to there to all my office need it. But after that, I don't think to come back. Sorry but awful customer services.