We got quotes and drawings from 6 different builders for our backyard. Cody Risdon with California…read morePools was the most thoughtful about our lifestyle, landscape ideas and also our budget. He gave us options to consider and allowed us to make modifications to keep to our budget while delivering an amazing backyard plan. Once the project started we worked with Stephen Dreher as the superintendent and both he and Cody stopped at nothing to ensure we got a beautiful back yard built, in a timely fashion and addressed any questions or concerns for us along the way with excellent care and customer service. We'd definitely recommend working with them to anyone in the Verrado area / West Valley. We absolutely love our backyard and use our pool daily!

Just like you, we were thinking to ourselves, "who are we going to TRUST to completely clear out an…read moreexisting backyard to the earth and build a paradise oasis that only we can dream and vision in our minds?" We called Shasta Pools, Presidential Pools & Spas, and California Pools & Landscape to schedule an onsite consultation. Shasta Pools never contacted us, but we did get a call to schedule an onsite appointment with both Presidential Pools and California Pools for Friday, June 30, 2023. On the same day, I met with Karin Tierney (Backyard Design Specialist) from Presidential Pools and Christian Pierre (Designer) from California Pools. After the initial visit (June 30th), I never heard back from Karin Tierney of Presidential Pools, not one follow up or anything. Christian from California Pools immediately emailed me two days later with images for ideas and started creating our paradise oasis. Christian Pierre was professional, engaged, listened to our stories and dreams, asked us open-ended questions and his communication was excellent. Within a week, Christian presented us a video of the first pool designed. We made some minor changes and then he presented us the final video that turned our vision into a digital paradise oasis. I couldn't believe it, the video was literally what we visioned and dreamed, but the cost was above what we expected. We reminded ourselves, "You only live once." If this home is going to be our last, we don't want any regrets or future projects later, lets do this project right one last time. We said, "Let's Go!" We confirmed the project with California Pools and shortly after, we were introduced to Stephen Dreher (Lead Construction Manager). Stephen was a gentleman, very easy to talk to, a great listener, and a professional who follows through with action. Demolition started February 2024. Throughout the 2024 year, various construction teams came in to do their part of the project. Stephen kept in touch with me weekly with updates and seeking any questions from me. He was ALWAYS available via text, phone calls and in person. We made some changes during the project and Stephen was on top of processing Change Orders and updating the construction teams. Neighborhoods are made up of many types of people, and even with HOA approvals and city permits, you will find out which neighbors enjoy complaining and making it known that they are not happy people. No worries though, with Stephen's professional confidence and patience, he presented himself to these neighbors to answer any questions or address their concerns. Once he made himself available to these party poopers, the complaints lessened. After 12 months of construction, the pool project came to an end February 2025. I have to admit that making the decision to have California Pools & Landscape take on this project was one of the best decisions we ever made. The entire team that makes California Pools operate are ALL professionals and experts at what they do. The third party construction teams that work with California Pools were all professionals, execute precision work, and clean up their work when done. Stephen Dreher was in communication with all third party teams. Having the pool of our dreams seen on a video and built in our very own backyard is a dream come true. California Pools has converted our beautiful backyard (Casita Talasera) to "The Happiest Place On Earth." I will never say it enough though, THANK YOU Stephen Dreher for standing by our side from start to finish. Thank you for your honesty. Thank you for representing California Pools with pride and dedication. Even though Stephen loves California Pools and loves what he does, he always puts the customer first. I will honestly miss the daily/weekly interactions with Stephen, and his professional character. If you would like to discuss in detail or ask any questions about my experience with California Pools, feel free to message me. I'm confident that you will not regret choosing California Pools for your Pool Project. Sincerely, Frank A. Celaya

The pool has never looked so good! Highly recommend Exclusive Pools. The job was done quickly and…read moreexactly as we discussed. I will be recommending to my friends and family!

Debated between a 3 or 4 and gave them 4 because the work itself was good. The customer service,…read morehowever, was not a great fit for us. Pool work done Mar-April 2026. I'm not sure if they hide other reviews or if we're the first to have issues, but we chose them from Yelp and they were the lowest price by far out of other bids. We originally wanted a drain and clean, but they suggested a full remodel, when we asked why they said they saw some exposed rebar (first red flag: there was never any exposed rebar). But we agreed to a remodel and the beginning stages were OK. Jovanny offered a discount on building a sun shelf in our pool and he said the discount was to gain our business, but then he used that discount to sort of complain about the budget? And tried to make a smaller sun shelf, so we had to pay 2K extra to get what we wanted. Lots of pointing fingers and "I didn't say that" or "well technically we talked about this.." instead of wanting to give us good customer service. I understand making money is necessary as a business, but we didn't ask for a discount; we shared our goal price and a discount was offered and I guess we didn't realize that came with work that reflected that discount. In writing I asked if a pool remodel came with a drain and refill, he said yes it came with that, which I thought included starting up the pool with chemicals, but I guess it just means using our own hose to refill the pool Wouldn't include a chemical startup so we found another company to do that for us. Overall a frustrating customer experience side but the pool itself looks good and took 2 weeks longer than we were told. Be sure to get every detail in writing especially designs and be prepared to mainly text or email (wouldn't answer many phone calls)

James is professional and has amazing communication. He takes our needs for our pool into…read moreconsideration and explains what he is doing to ensure the pool is in great condition. we get reports and pictures after each visit telling us what was done! communication is key to great service. Thanks James for taking on our pool and answering all our questions and concerns!

From the owner: We are a pool service and repair company that services pools in surprise and surrounding areas. We…read morepride ourselves on quality work and great customer service. We are veteran owned and operated and CPO certified.

Terrible service and communication. Specifically from Jayce the owner. I would not recommend him.We…read morehad three pools, he was doing rentals of ours and always getting complaints from tenants pool is green and it was. They always want to charge extra for chemicals.

Unhappy with my previous pool company, so I started looking and found Desert City Pools. Jayce was…read moreable to come out the next day and tell me what was needed--rebalancing chemicals correctly (the old company was over-chlorinating) and removing a poorly working pool vac installed by the old company. Tyler is my newly assigned weekly tech, and he was just here. All is well and the pool looks great. Now I have just one person for weekly service as well as any maintenance / repairs--and all for the same price as the old company--great value!

What a pleasure dealing with Jack at Happy Jack's. He was punctual, knowledgeable and reasonably…read morepriced. When he got here he diagnosed the problem, explained what was going on and repaired it quickly and efficiently. We would definitely use him again and recommend him.

Jack at Happy Jack's pool and repair was great! I called and he was out to my house in a few hours…read moreand fixed my pool equipment the next day. Having a pool can be expensive when things fail but its nice to have the repairs done fast and correct. I would recommend Happy Jack for pool repairs and will use Jack on my next repair.

I expect when I tell an employee that I can't understand them when they speak that they will do…read moresomething to change what they are doing to help me understand them. Especially when they are telling me what to do to achieve optimum chemical balance. I CERETAINLY don't expect another employee to tell me "It's not HIS fault that you can't understand hem." I'm hopeful that Leslie's will either stop hiring HS kids, or kids that are just starting their work career and don't know how to interact with adults. Bell Road in Surprise, next to Safeway.

Total incompetence and lack of knowledge displayed by the staff at this location. Their "order for…read morepickup at a location" is a joke. None of the staff could tell me what their own company email said regarding my order. After waiting almost 4 weeks and knowing the product I wanted was in stock at another valley location, I was advised at 8 am today that my product was finally available for pickup. Then 2 hours later, was told it was no longer available. They're clueless and incompetent. I wouldn't be surprised if they go out of business soon.

For the past year, All American Pool Servicing was "taking care" of my pool. I am a new pool owner…read moreand relied on having a knowledgeable company to keep my pool clean and always ready to go. Apparently Daniel and his are very new to caring and servicing pools from my experience. There was always an outside factor on to why it was not his fault the pool had algae or that he was spending so much on pool chemicals. During the month of January he suggested my pool needs to be drained due to the amount of chemicals he was spending to keep not just my pool clean but others as well. Pool was drained by the previous owners February 2025 and he could not understand why the pool levels were not correct when David came to service it. Pool was drained by us and cost less than Daniel said he could do it for. I reached out to Daniel 4/12/26 regarding algae build on the walls and steps of my pool. I asked that the pool be given a thorough scrub to get the pool ready for the summer. David came over Monday, April 13th and stayed for 9 minutes, leaving the wall and steps still full of algae. I did not feel my concerns were taken seriously so I terminated my pool service with Daniel via email on 4/17/2026. I asked that I be taken off of autopay immediately to avoid being charged on the 1st, he replied "Will do". Come May 1, 2026 I was charged 120$, unbelievable. I reached out to Daniel 5/1/26 to get a refund and was told not sure why you were charged and refund takes 5-7 days. Today is 5/18/26 and I have yet to get a refund from him. I had to call my bank to issue a dispute charge as he did not even read nor text me back on 5/14/16 to see what was going on regarding the refund. I am not the only person he has not refunded. Check the other reviews regarding this company. Please use this company if you enjoy subpar service, listening to a silver tongued snake talk your ear off. If his website still says veteran owned, do not believe him. His former business partner was the veteran, not Daniel.

Excellent experience. They always do a great job, and gave very competitive pricing and service…read morereplacing our pump and filter on the home we recently purchased. Highly recommend