I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

Great, unique selections. Same day lenses can't be beat. Great small business, happy to support…read morethem!

Ightttt this was the best one I've ever read and it is the most delicious vape ever..read more

best smoke shop I've been to they have the nicest staff and amazing prices 100% would recommendread more

Usually I go to Americas Best and get my eye exams but they didn't have an appointment available,…read moreso LensCrafters won by default The doctor was polite and showed me my results, I recorded them. I'm officially gonna be getting bifocals which she answered all my questions about. The store was clean and decorated for Valentine's Day. They did not try to sell me into higher price glasses and every employee I interacted with was nice. I didn't find any glasses but I will be back to this location for my exam in two years. Same day appointments are always a winner to me

During my exam earlier this month, I asked the doctor about an older pair of my glasses. The doctor…read moresaid to ask someone in the adjacent LensCrafters store. I was greeted by an overly solicitous girl (I can't use a term like "young lady" here) who behaved as if she were about to become my newest best friend. She assumed I was buying glasses. When I said I just had a quick question, the smile fell right off of her face. I was apparently wasting her extremely valuable time. Because of her snarky disposition, I don't trust the accuracy of her answer. However, I would trust her to urge me to buy anything, even if it was not needed, to beef up her commission. When the time comes, I'm buying my specs elsewhere.

They don't actually make coats at this Coat Factory so it's false advertising…read more We had to look around because she wanted something furry and fluffy that was not actually made of animals for the winter. Didn't find anything that was both cheap enough and sexy enough, so we ended up getting a coat elsewhere. If you dig through the racks, you can find some cute clothes here at good prices. They also have some cute shoes, but then so did your grandma.

I come here because they have some very good prices on clothing if you need a winter coat or ect…read more With some name brands which is very convenient if your not looking to spend a lot.

I have ordered eyeglasses with Warby Parker three times -- twice for myself and once for my son. I…read moreadore my frames, and the prices are reasonable for fashionable glasses.

I went here yesterday to get a new pair of glasses I had been eyeing online and I regret not going…read moreto the pinecrest location. The atmosphere was unwelcoming as the woman behind the counter made eye contact with us multiple times and then would scoff while rolling her eyes knowing we wanted to make a purchase. When I approached her I asked if I could cash out with her and she looked me up and down while stating, "I'm currently working on a repair". You could tell she did not like her job and was making her staff uncomfortable. I will not be coming back to this location.

I DO Not recommend buying anything from this location. I was told I could return/have serviced at…read moreany Sunglass Hut Location and it was a lie. I have received horrible customer service. It's disappointing. I suggest purchasing from a Sunglass Store not a Macy's or airport since you need a boarding pass to enter. Buyer Beware. They do not have a working phone number!

Paid money to place new tube and tire but the tube is still deflated. Nice people. Cleanread more

Best technicians in the biz. ... bought it originally from them so they stand by the maintenance…read more They make the others look like amateur.

I have been wearing glasses for years. My typical eye care choice is SVS in Mentor. The staff is…read moregreat but the optometrist was what seem as a factory line mentality. So my last meeting the optometrist has retired. So that sent me in search for a new optometrist. It is currently difficult getting an eye appointment from SVS. My search lead me to Pearle Vision in Westlake. The staff is really down to earth and kind. But the star is Dr. Lam. She is very patient orient. Like I said I've bee glasses for AR least 50 years, she explained every test and result to me. She doesn't talk down she is just so passionate about her job. I didn't purchase glasses so I am not sure about the technicians other the greetings and checking out after my exam. They were great. My prescription hasn't changed enough to need purchasing glasses. So they didn't have to put up with me. LOL

The entire staff is rude and they do not like people of…read morecolor. Manager Elizabeth stated to me she was being short after they messed up my order because she had a line full of people as if I am not important. Should have stuck with Lens Crafters .... I will not be using my insurance there.

Had a great experience with this company. Local, Family owned and operated business with Great…read moreCustomer Service, Trendy Frame options in the Retail area & modern technology. The Follow up for appointments and questions and compassion during these times is what we need! The convenience of 3 locations is also nice. Thank you for being a business with a strong moral standard in a comfortable setting.

Dr. Kovacs and the clinical staff are great. The front desk and office folks leave much to be…read moredesired. After getting my eyes examined, and ordering a 'sample' contact to try, they couldn't find the sample after notifying me it was in, then tried to give me 3 boxes of totally wrong ones. No one could understand or explain why the wrong item(s) had been ordered... had to wait until the correct one came in, and decided to place an order. My husband got a text the contacts (his and mine) were all in. When he went to pick them up, his were ready, but they had 'no idea' where mine were. We're they ordered? Did we get notified they were ready? People scrambled to look for them, found 2 of the 4 boxes, and Candice assured him "we will call you FIRST THING tomorrow and let you know where they are." They never did. But when he was leaving, the front desk person, Debbie, insisted he pay for ALL our contacts, even though we were short 2 boxes. When he realized he could not get through to the woman that we were getting 6 boxes, not 8 (evidently she can't divide $320 by 8), he paid for them all. Again, we did not hear back from them. I called the next afternoon, and they were not there (close on 3 on Fridays). I left a long, detailed message, and asked to be called on Monday, or I would contact my credit card company to dispute the additional $80 I was changed.An automatic text thanked me for calling; I replied with a request for a Monday call back. (crickets).... On Tuesday, I emailed the practice owner, Peter V. Mogyordy, to inform him about the service and communication, or lack thereof, I was getting from his staff. (crickets). (Crickets) on Wednesday. On Thursday, I went to the business. I was angry and asked where my contacts were. Everyone acted shocked I hadn't received my contacts. Candice acted like this was the first she had heard of my 'lost' contacts. They looked for them. They wanted to know which ones I hadn't received. They wanted to know if I needed any to get by. They balked when I said I wanted my money back for the contacts I hadn't received. Candice assured me she would get back to me by 5:00 that afternoon. She did. She said 'We have called the manufacturer and they have told us they are in route. I will have them ready for you first thing tomorrow morning.' (An emergency FedEx shipment?). I asked her to contact me when they came in. After 12 noon, with no contact, I texted Candice and asked if my contacts were in. She said they were. So much for the notification. My husband went to pick them up. When he told Debbie he was there for my contacts, she told him to 'have a seat' while she looked for them. She did find them this time, and he was on his way. The lack of customer service. The lack of simple communication. The disorganization. The absence of any real concern or personal responsibility by Madison's staff makes a great eye exam pale in relation to their service. Suggest if you do go there, do not buy anything from them.