I notice in all the bad reviews here for the last 2 years the standard reply is basically " Thanks…read morefor letting us know" I've stopped here 3 times on the way to OC and have probably only spent about $150 because there really isn't a decent place to eat to keep you going enough to want to shop all that long. You have pretzels, chain pizza, coffee or water ice. The sushi place wasn't open twice this summer. Thats your options. If they had a couple of sit down restaurants maybe you'd see groups of shoppers hanging around. You never do. The prices aren't what I consider outlet pricing either. So, I save my money and bring it to PA outlet shopping which is better and where clothing is tax free.

This is a gem of an outlet mall. The stores, parking lot, and restrooms are clean! They have a…read moregreat set of stores including Tommy Bahama, Nautica, Adidas, Kate Spade, Ralph Lauren, Brooks Brothers and more. There are amazing restaurants nearby including the Fisherman's inn. Easy in, easy out with great stores and great deals. We continue to go back because of the high quality of service and salection.

Purchased several shirts within past 2 years at factory outlets in Md, and the collars are faded…read morebadly. Customer service at Oxon Hill was rude, and online was terrible. I visited the store in Tyson's Corner today only to be informed by the manager that the quality of the shirts at the outlets is inferior, not overstocked items! Shirts are made overseas, of course, and it appears that the paste used on the collars is leaking through. I am out $138.94 for 2 shirts purchased in April 2024, with no recourse!! I have been a customer of BB for 20+ years, but time to move away, maybe back to LL Bean. Buyer beware, especially if shopping at an outlet mall!!!

Closes before listed time and doesn't let in customers. Arrived at 6:50 and they wouldn't allow me…read morein, and I knew exactly what I wanted to buy. Doors locked, cash register closed. Closing time listed is 7 and I sprinted from work to get there with 10 mins to spare.

Terrible customer service at the register. Before we get to that though, this place is bare bones…read morecompared to others in the surrounding areas. The lady Sylvie who helped on the floor was courteous and professional going above and beyond helping me and another customer find sizes, offering suggestions, and getting us into the fitting room. I ended up trying on a shirt (photo attached to review) from a rack that stated " Woven shirts 25% Off" There were 4 different shirts on this rack with similar material and the shirt I chose cost 168.00. This was the 3rd PRL Factory store I had been to this weekend, so we already had a 25% off coupon that could be added on top of any sales price. We get to the register and before we handed the coupon we noticed that no 25% discount was on the shirt. I mentioned that the rack said 25% off, and even went back to take a picture. The cashier stalled and stalled, then called a manager (african american lady with salt and pepper hair). This lady comes up takes one look at the shirt and says it wasn't the right material, and we couldn't get the discount. very rude and blunt. We hand her our coupon which she applies to the original price, and we leave. I get home and look at the receipt, and guess what... The shirt description is "WOVEN" We weren't being rude about anything, and really neither was the cashier. I just don't understand why she didn't want to honor the discount that was on the rack. I feel as if the manager felt like we were trying to hassle the young lady, when we were only trying to clarify something. She just walked up and was like nah, and in the end she was dead wrong. Store:154 Date: 7/13/24 Ticket: 355046 Cashier: 391301 Register: 1 Time: 6:55 PM

It's a nicely kept store. It's expensive. Go for the clearance rack. Found some awesome deals that…read moreway. Ask for a military discount and show your ID. Love it.

Sara was amazing. I got what I needed with matching accessories. I loved her patience and her…read morewillingness to satisfy my spending habit.

Pretty wicked for an outlet shop! Cool decorations!!…read more Variety: Bag, coat, belt, wallet, shoes, etc.. Price: Excellent! Some of them are 70% off. Customer service: Good. Parking: Free.

Decent selection here- not sure the savings are much to celebrate or worth the drive on a normal…read moreday but Memorial Day weekend sales are where it's at. Gotta love KS. Blows Coach out of the water.

Five stars due to the EXCELLENT customer service! ! I called the night before I went to this…read morelocation and the sales lady was nice enough to put the item on hold for me. When I arrived the two sales associates were extremely friendly and helpful. They showed me around the store and presented different items that they thought I would like. I will be returning to this location very soon!

If you want to be treated like dirt and like you cannot afford anything in this store, this is the…read moreplace to go. I walked in and the two ladies (brunette, Caucasian) that were at the register continued their conversation and glared at me with the nastiest looks. I greeted them nicely and then asked about their return policy and the lady was more than delighted to tell me in an absolutely evil tone that all sales are final. Beyond disgusting customer service and I will never step foot in this tragic store again. I will let everyone know to avoid this store like the plague.

Friendly, knowledgeable staff greets you as you walk in and goes above and beyond to explain the…read morecurrent sales and promotions going on ...and there's always a sale! They will help you match a foundation to your skin or recommend products based on your needs and what they have, just ask! Will definitely shop here again !

Customer service isn't all that great, and employee with a hijab on her cellphone talking real loud…read moreand sounded like she was taking inventory over the phone. I purchased a small keychain wallet back in October 2021 and my daughter purchased one February 2022 and when we got home we found out we were duped. When I purchased mine it was only $29 sale price and my daughter receipt said hers was $49, sale price, so how did it go up still on sale in four months for $20 extra. Talking about COVID inflation wow. Most likely will not shop here again. Stood in line at least 2 minutes before getting waited on and store had just opened up.

Lisa(Tall red head), Beth and Iulia were supper amazing and so pleasant I enjoyed my experience. My…read moremother and I weren't looking for anything in particular and we walked about with some amazing items at a reasonable price. The atmosphere was so delighting and made you want to spend money. Thank you ladies for all your help. As we are regulars at this outlet and we come from northern Delaware.