Service was absolutely horrible at this location. I bought some sunglasses from another location a few days ago and when I went to use them today and take them out of the box, I found that there was a piece of the plastic that was lifted-- obviously manufacturer's defect. When I went in to exchange them, they told me they could only give me half of what I spent because the people that sold them to me should have checked these before buying them. When I told her that it didn't make sense to only receive half my credit, she said "that's all she could do and that she was just trying to help me."
The woman helping me was extremely rude and rolled her eyes multiple times when I told her that it didn't make sense to only receive half my credit when the sunglasses were defected and as she said, shouldn't have been sold to me.
I left the store and went to another location and had no issue in exchanging the sunglasses. There's two other locations in these outlets, I would recommend to go to either of these first. read more