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    Sunglass Hut

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    12 years ago

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    Gretchen J Brewer, OD

    Gretchen J Brewer, OD

    2.4(12 reviews)
    0.1 mi

    Stay away from this place - rampant fraud problems…read more The initial eye exam wasn't too bad, no problems. The doctor recommended another, more complete eye exam and when I inquired as to the deductible and copayment costs, I was told there wouldn't be any due to it being taken care of by my health insurance rather than vision insurance. I had the exam, and then three weeks later received a bill for hundreds of dollars. I went to the office and asked them to remove the mistaken charge, and they refused, saying that I signed an agreement that I had to pay deductible costs. When I stated that this is exactly what I asked (if there were any deductible charges) before the exam, the desk person made a call, laughed with the person on the other end, hung up and then said it was too bad, I had to pay the charges. I called their billing agency who also said there was nothing I could do, and that this wasn't the first fraud complaint they received from this office. It looks like I am going to Small Claims Court to file a suit against Dr. Gretchen J. Brewer & Associates.

    I setup an appointment over a month in advance using their website. The day before the appointment…read morethey called to confirm the but had the wrong time. I checked the confirmation email and let them know that time was incorrect. They insisted I was wrong even though I had a confirmation from them and didn't bother doing anything to correct or even apologize for the inconvenience. I chose to get my glasses made somewhere else and discovered that they placed an authorization on my insurance plan for the glasses. Had to make several calls to the office to ask that the authorization to be removed and they failed to do that. After waiting for a week I finally had to call the insurance company to get that done. On the plus side Dr. Brewer seemed nice and very thorough. I won't be back after my experience here.

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    Gretchen J Brewer, OD - Optometrist north wales pa

    Optometrist north wales pa

    Gretchen J Brewer, OD

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    LensCrafters

    LensCrafters

    2.2(18 reviews)
    0.1 mi
    $$

    I need to have surgery on my eye next week, and since it will change my prescription, I needed to…read morehave a pair of glasses made so I can see properly after my surgery. My insurance will not cover a new pair until February 2026, so we have to pay for them out of pocket. We went into Lenscrafters in North Wales to get a price on a single vision pair of lenses with a set of frames I already had, because we thought they still had a quick processing. They quoted us over $600, with a 10-12 day turnaround time, just for lenses. We walked back out. Their attitudes gave us the impression that they did not want our business. America's Best quoted us around $200, with new frames, high impact lenses, and anti glare coat, but unfortunately could not guarantee they would be completed before my surgery, otherwise we would have purchased from them. Pearl Vision was gracious enough to recommend Plymouth Opticians, which is one of the only places in the area that still has an onsite optical lab. He sat down with us, went over the most affordable options, and said he could have the glasses done before my surgery. I will have a new pair of glasses by Tuesday, they have a three month window if the prescription needs to be tweaked, at no charge (unless the lens requires a prism, then it was $25 at most), and they were around $300. It pays to shop around for the best prices and service, especially if you have to pay out of pocket. I would suggest NOT going to Lenscrafters unless you are absolutely desperate, and have a ton of money to burn.

    My wife purchased expensive designer frames and lenses there 2 years ago. The lenses got scratched…read moreso I brought the glasses in for lens replacement only that I was willing to pay for. Nope. The prescription expired 11/19 and "according to state law" LensCrafters cannot instal new lenses. BUT had she purchased their protection plan they would replace the lenses using the old prescription. That makes no sense at all. They obviously have good lobbyists in Harrisburg . Thus ended our families 20+ year relationship with LensCrafters and we will be taking our business elsewhere.

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    LensCrafters
    LensCrafters
    LensCrafters

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    Buy Buy Baby - Clothing

    Buy Buy Baby

    3.8(12 reviews)
    0.9 mi
    $$

    I visited this establishment during covid 19. I purchased many items for a baby shower. One of…read morethe items which was pretty big arrived in such a damage state, I would never be able to give this present in the state it was in. Top of box was opened and only retaped hastily. The box was basically taped back together, poorly. The one corner was torn half way down the box. I truly believe that Buy Buy Baby did not send this box as I received. I called customer service, they assisted with prestine service. They offered to take 10% off my item. I also mentioned to customer service that I was not able to use my bed bath and beyond coupons online. The female contact at customer service stated that all I needed to do was come into the store and they would gladly adjust the on the phone. I also wanted all customers to know, you are able to use your bed bath and beyond coupons. They also have free wrapping paper , also other strong sturdy plastic wrap for the bigger items , tool ribbon and name tags.

    Worst location I've ever been to, unfortunately twice since the Princeton location closed. Workers…read moreare miserable, untrained and on their phones the entire time. I had simple returns with receipts and both times took almost an hour, requiring managers who still couldn't figure things out. No problem solving, no common sense whatsoever and this store's customer service rivals technology and skills from the '80s.

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    Buy Buy Baby - Safety

    Safety

    Buy Buy Baby - Baby Care

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    Sunglass Hut - sunglasses - Updated May 2026

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