Hello I just wanted to complement your store associate named Baylor at the store on Washington pike…read morein Knoxville Tennessee. He was able to help me with my concerns on some glasses I needed to return and he answered my questions as to the better lens and questions with my insurance. I ultimately returned the original frames with lens that I purchased for the better lens to go into my older frames. It really meant allot to me that he went the extra mile to help me understand what my choices were. Baylor was a wonderful representative for your company and I just wanted him to get the credit he so deserved. Please thank him for me for all his kindness and help!

Fast and easy! We were in and out, the doctors were great and we had a great young lady who helped…read moreus pick out glasses.

Clancy Optical @ 9700 Kingston Pike, in the shoppiing center with Chop House, is fabulous…read more Optician Joe Cagley is a consummate professional. He provides consistent skilled service, and the selection of eyewear for indoor and outdoor use is exceptional. When you need any type of lenses, do yourself a favor and visit Clancy Optical West. You will be glad you did. Jacqueline, W Knoxville.

Absolutely the best. Was back in Knoxville for a few days and stopped in to see about getting new…read morelenses for my glasses. They were very responsive and did what no one in the NVA/ DC area could. New lenses and shipped to my house in VA in less than a week. Superior customer service. I won't shop anywhere else for glasses, even though we no longer live in Knoxville.

They were quick and efficient with the eye exam. The opticians rock! Been in twice and they were…read moremore helpful than any experience in the past. Excited to get my glasses. Also had some experience with the billing office, which was also polite and helpful.

Very thorough eye exam. Short wait. Not too big of a selection in eye glasses but a few named brand…read more- the office is a very busy one and there are several rooms once you make it back there through the maze. Prices are reasonable and take most all insurances. Friendly and courteous staff. Very helpful in locating the perfect eyeglasses for that special look. Would recommend-

lens marked area was scratchy dead cut. the staff would wipe it . say it looks good. 20 min later…read morescratchy fog dead car if pupil. took them back 3 times. finally gave up.. trashed that 450 $ approx... inexperienced tech!! and accusatory follow up with staff right upon entrance...Never been back and will not!!!

Such a wonderful place of business! I had the best care that I've ever had at an appointment. They…read morewere very thorough in their exam and they were so professional. I would recommend this place to all my friends and family. I am in the medical field as well, so I can greatly appreciate great customer service and the efficiency of a well run business!

During the current medical crisis, I popped a screw holding my lens in my frame and could not get…read morethe lens, frame and screw lined up properly with my makeshift tools. The store I purchased my glasses from was closed due to the virus, and EVEN though I did not buy the glasses there, they quickly and professionally did a quick repair, which involved using some hand sanitizer afterwards! A+++ customer service and I have not even been a paying customer! THANKS!

Is a good eye place to go to if you need glasses or contact lenses nice people…read more Nice optometrists

Staff is friendly and very professional. Everything was explained very well. Did not have to wait…read morevery long in the waiting area.

Can't beat the prices. Wasn't talked into glasses that weren't flattering on my face. Very helpful…read more Does not take insurance but gets all the necessary paperwork prepared for you to send in for reimbursement. Couldn't have been easier. Definitely will return again!

Such a cute shop! Kasey has so many fun glasses and made the process extremely easy. I didn't feel…read morepressured or rushed to make a decision and I ended up buying FIVE pairs of glasses for the same price that you would normally get ONE at a corporation. Highly recommend this place! Go see her!

Just picked up my son's new glasses and he loves them! It only took a week to get them back, which…read moreis great (they said it could take 2 weeks). They had alot of options that were covered by the insurance, where alot of places we have been to only had a select few to choose from. The staff was really helpful and nice. We didnt have any wait when we went, which was nice. I will definately be going back in a few months to get mine as well as some contacts possibly.

This place is awesome! It's been remodeled so totally not what I expected on the inside. Dr. Condry…read moreis so nice and really quick. I would highly recommend Optical Market.