I can't recommend Luttrell's enough! Very knowledgeable and customer service is A+. When I say…read more"customer service" I'm not just referring to the fitting and sales...their customer service extends beyond that (when you need them the most). Need an adjustment? No problem. Need a little repair? No problem. Every time I have stopped by they have treated me as if I'm in to buy my first pair... and have taken care of any issue on the spot. That's rare these days and it's truly what separates them from your "buy 2 for $99" franchise type stores. Would never buy my glasses anywhere else.

This has been my family's eye care place for the last five years. Each time I go there I know I…read morewill get expert advice when I need it, and plenty of time and space to shop on my own if I'm in a mood to do that. The selection of frames is fantastic, and the staff bring high expertise and zero pressure. I just bought new glasses today, and they used my old frames to make a new pair of sunglasses, as well. I love both new pairs of glasses!

Can't beat the prices. Wasn't talked into glasses that weren't flattering on my face. Very helpful…read more Does not take insurance but gets all the necessary paperwork prepared for you to send in for reimbursement. Couldn't have been easier. Definitely will return again!

Such a cute shop! Kasey has so many fun glasses and made the process extremely easy. I didn't feel…read morepressured or rushed to make a decision and I ended up buying FIVE pairs of glasses for the same price that you would normally get ONE at a corporation. Highly recommend this place! Go see her!

During the current medical crisis, I popped a screw holding my lens in my frame and could not get…read morethe lens, frame and screw lined up properly with my makeshift tools. The store I purchased my glasses from was closed due to the virus, and EVEN though I did not buy the glasses there, they quickly and professionally did a quick repair, which involved using some hand sanitizer afterwards! A+++ customer service and I have not even been a paying customer! THANKS!

lens marked area was scratchy dead cut. the staff would wipe it . say it looks good. 20 min later…read morescratchy fog dead car if pupil. took them back 3 times. finally gave up.. trashed that 450 $ approx... inexperienced tech!! and accusatory follow up with staff right upon entrance...Never been back and will not!!!

Such a wonderful place of business! I had the best care that I've ever had at an appointment. They…read morewere very thorough in their exam and they were so professional. I would recommend this place to all my friends and family. I am in the medical field as well, so I can greatly appreciate great customer service and the efficiency of a well run business!

Just picked up my son's new glasses and he loves them! It only took a week to get them back, which…read moreis great (they said it could take 2 weeks). They had alot of options that were covered by the insurance, where alot of places we have been to only had a select few to choose from. The staff was really helpful and nice. We didnt have any wait when we went, which was nice. I will definately be going back in a few months to get mine as well as some contacts possibly.

This place is awesome! It's been remodeled so totally not what I expected on the inside. Dr. Condry…read moreis so nice and really quick. I would highly recommend Optical Market.

Shayne is so knowledgeable about the products he sells. Also me listened to my concerns. The…read moreafter care is amazing, they will keep in touch after the sale. The office is quiet, tidy and inviting. I started the program and it works, Thank you, Mr Shayne

Shane is an absolute prize employee and customer service representative!…read more Shane is very knowledgeable and passionate about the products he sells and the company. They have good solutions for people with plantar fasciitis and other foot issues. Shane can fit you and he really takes his time with you and educates you on your options.

Clancy Optical @ 9700 Kingston Pike, in the shoppiing center with Chop House, is fabulous…read more Optician Joe Cagley is a consummate professional. He provides consistent skilled service, and the selection of eyewear for indoor and outdoor use is exceptional. When you need any type of lenses, do yourself a favor and visit Clancy Optical West. You will be glad you did. Jacqueline, W Knoxville.

Absolutely the best. Was back in Knoxville for a few days and stopped in to see about getting new…read morelenses for my glasses. They were very responsive and did what no one in the NVA/ DC area could. New lenses and shipped to my house in VA in less than a week. Superior customer service. I won't shop anywhere else for glasses, even though we no longer live in Knoxville.

They were quick and efficient with the eye exam. The opticians rock! Been in twice and they were…read moremore helpful than any experience in the past. Excited to get my glasses. Also had some experience with the billing office, which was also polite and helpful.

Very thorough eye exam. Short wait. Not too big of a selection in eye glasses but a few named brand…read more- the office is a very busy one and there are several rooms once you make it back there through the maze. Prices are reasonable and take most all insurances. Friendly and courteous staff. Very helpful in locating the perfect eyeglasses for that special look. Would recommend-