I had a great experience at the Sunglass Hut in West Hills Mall. I was returning a pair of…read moresunglasses because of a warrantied issue. I had zero problem getting a new pair! The gentleman who helped me made some good selections for me based on what I told him was important to me, and I quickly found a new pair (from a different manufacturer) that I love! I will definitely patronize Sunglass Hut again (but hopefully not in the near future!).

The staff made it apparent they didn't want to be there. Must have hired right out of high school…read more In their defense they acted mildly interested when pressed. It's the thought that counts right?

What a cool store with friendly staff, fun local products, and just a chill vibe. Moderately priced…read moreshirts and primarily TN-themed goods. We especially liked the shirts that were based off of Knox neighborhoods with funny sayings.

Love the store, it was very warm and cozy as soon as you walk in…read more Lots of variety of shirts that were folded accordingly and lots of different designs to choose from. Staff was very kind and was very helpful. Shirts were a little much but the fabric being used was very soft and plush so it makes up for it. Will definitely visit again when I come to visit Knoxville again!

I can't recommend Luttrell's enough! Very knowledgeable and customer service is A+. When I say…read more"customer service" I'm not just referring to the fitting and sales...their customer service extends beyond that (when you need them the most). Need an adjustment? No problem. Need a little repair? No problem. Every time I have stopped by they have treated me as if I'm in to buy my first pair... and have taken care of any issue on the spot. That's rare these days and it's truly what separates them from your "buy 2 for $99" franchise type stores. Would never buy my glasses anywhere else.

This has been my family's eye care place for the last five years. Each time I go there I know I…read morewill get expert advice when I need it, and plenty of time and space to shop on my own if I'm in a mood to do that. The selection of frames is fantastic, and the staff bring high expertise and zero pressure. I just bought new glasses today, and they used my old frames to make a new pair of sunglasses, as well. I love both new pairs of glasses!

Was upsold a pair of Maui Jim's at Sunglass Hut that was suppose to be the best ever. Sales…read moreassociate bragged about Maui Jim's amazing customer service. Took the plunge and paid over $300. Less than 2 months later one lens has a scratch .Went back to the store and the reply was like....uhhhhh sorry these are not glass they are plastic ( were told at the time of purchase they were glass) just call Maui Jims and they will take care of it. Called Maui Jim's and they want $75 plus shipping to repair.....Sorry Maui Jims last purchase here. Should have stuck with Costa.

Natalie was amazing great customer service! she's the champ made it a blast.read more

The owners of this booth are super sweet. There are probably over 1000 sunglasses to choose from…read moreand the prices are really good. Ranging from six dollars and up. They asked if I needed any help and I said no I was just browsing. I ended up getting two pairs of sunglasses for $17.51

From the owner: We pride ourselves on great service and great prices for quantity products. Sunglasses, readers,…read moretactical products, cbd, delta 8 products also plus much much more

Excellent service. Very cordial. Excellent quality of glasses. Much better than the quality and…read moreservice provided by "that other" eyecare service advertised on TV.

Such a nice shop and such a nice gentleman who kindly fixed the glasses I brought in (belonging to…read morea coworker) in a matter of minutes with no charge. They will definitely be getting our business in the future!

Hello I just wanted to complement your store associate named Baylor at the store on Washington pike…read morein Knoxville Tennessee. He was able to help me with my concerns on some glasses I needed to return and he answered my questions as to the better lens and questions with my insurance. I ultimately returned the original frames with lens that I purchased for the better lens to go into my older frames. It really meant allot to me that he went the extra mile to help me understand what my choices were. Baylor was a wonderful representative for your company and I just wanted him to get the credit he so deserved. Please thank him for me for all his kindness and help!

Fast and easy! We were in and out, the doctors were great and we had a great young lady who helped…read moreus pick out glasses.