I can't recommend Luttrell's enough! Very knowledgeable and customer service is A+. When I say…read more"customer service" I'm not just referring to the fitting and sales...their customer service extends beyond that (when you need them the most). Need an adjustment? No problem. Need a little repair? No problem. Every time I have stopped by they have treated me as if I'm in to buy my first pair... and have taken care of any issue on the spot. That's rare these days and it's truly what separates them from your "buy 2 for $99" franchise type stores. Would never buy my glasses anywhere else.

This has been my family's eye care place for the last five years. Each time I go there I know I…read morewill get expert advice when I need it, and plenty of time and space to shop on my own if I'm in a mood to do that. The selection of frames is fantastic, and the staff bring high expertise and zero pressure. I just bought new glasses today, and they used my old frames to make a new pair of sunglasses, as well. I love both new pairs of glasses!

Excellent service. Very cordial. Excellent quality of glasses. Much better than the quality and…read moreservice provided by "that other" eyecare service advertised on TV.

Andes Optical has been serving the Knoxville community for years. Whenever I get a new pair of…read moreglasses, I always go to Andes. They have a large selection of the newest styles and classic styles for very reasonable prices. If you need a new pair of eye-glasses, then go to Andes. Please support this place ... It's a locally owned business. They are closed on Saturdays and Sundays. Cheers and Enjoy!

Just picked up my son's new glasses and he loves them! It only took a week to get them back, which…read moreis great (they said it could take 2 weeks). They had alot of options that were covered by the insurance, where alot of places we have been to only had a select few to choose from. The staff was really helpful and nice. We didnt have any wait when we went, which was nice. I will definately be going back in a few months to get mine as well as some contacts possibly.

This place is awesome! It's been remodeled so totally not what I expected on the inside. Dr. Condry…read moreis so nice and really quick. I would highly recommend Optical Market.

Clancy Optical @ 9700 Kingston Pike, in the shoppiing center with Chop House, is fabulous…read more Optician Joe Cagley is a consummate professional. He provides consistent skilled service, and the selection of eyewear for indoor and outdoor use is exceptional. When you need any type of lenses, do yourself a favor and visit Clancy Optical West. You will be glad you did. Jacqueline, W Knoxville.

Absolutely the best. Was back in Knoxville for a few days and stopped in to see about getting new…read morelenses for my glasses. They were very responsive and did what no one in the NVA/ DC area could. New lenses and shipped to my house in VA in less than a week. Superior customer service. I won't shop anywhere else for glasses, even though we no longer live in Knoxville.

Very professional and easy to work with. I highly recommend Tapp optical. They handled my…read moreinsurance claim perfectly

Super friendly staff. Great doctor!…read more Super thorough exam and discussion of options. Nice glasses selection. Glad I was referred here.

They were quick and efficient with the eye exam. The opticians rock! Been in twice and they were…read moremore helpful than any experience in the past. Excited to get my glasses. Also had some experience with the billing office, which was also polite and helpful.

Very thorough eye exam. Short wait. Not too big of a selection in eye glasses but a few named brand…read more- the office is a very busy one and there are several rooms once you make it back there through the maze. Prices are reasonable and take most all insurances. Friendly and courteous staff. Very helpful in locating the perfect eyeglasses for that special look. Would recommend-

Best staff, clean office, great selection, outstanding service. My glasses were ready in just…read morea few hours, no adjustment needed and lens were perfect. Put them on and wow, didn't realize my eyes had changed but now I see clearly again. Alicia was outstanding and so was the rest of the crew. So glad I found them.

Absolutly terrible experience. I had a 9:20 appointment and at 10:40 I finally left. The…read moreplace opens at 8:30. How they can get that far behind in less than an hour is beyond me. I will not be returning.

This has been my long-time Optromist location. My recent visit will be the last. I ordered glasses…read moreon 5/27, it's now 7/25 and after multiple tries, The Eye Group just can't get anything right and still hasn't fulfilled their obligation. 1st try, they left off a key part of my prescription with the lens order and took another 1.5 weeks to get them right. 2nd order arrived also missing a key component of my prescription, sent back to the lab to correct. Now the fun. No one calls to let you know your glasses have arrived. You will just need to call and check. Since they couldn't get the second pair right I decided to take them someplace else and requested a refund and told them they could just keep the frames I brought just so I wouldn't have to go back to that store. I took my prescription to Walmart where the glasses were made in less time, they were correct on the 1st try AND Walmart called to let me know they were in and ready for pickup. $180 less than The Eye Group for the exact same prescription! More Eye Group missteps even after losing my business. The manager called to ask once again what I wanted to do with the glasses, now that they arrived with the correct lens. Once again I told her to donate, and throw away, whatever they wanted to do because I would not ever set foot in one of their locations ever again. She said I'm sorry and that they would ship them to me to make up for all the inconvenience. Shipping label was created on 7/13 but never shipped. Sealed the deal, The Eye Group has lost my business as well as anyone that asks me "where is a good place to get glasses?"