We were from out of town on vacation here in the Gatlinburg area. my husband had an accident , and…read morehis glasses were damaged, and he was unable to use them ( he had to wear his glasses at all times). I found 20/20 Optical on goggle. We went there, they were more than gracious and kind. Jessica was an absolute joy to work with. She fixed his glasses immediately, and they were perfect! 10+ rating all the way around! Thank you for not only fixing my husband's glasses, but saving our vacation!

Needed a pair of eyeglasses quickly but the woman working there refused to accept my prescription…read moreor help me. Would not recommend at all.

I have been a patient at eye care optical. For4 years. Very pleased with them. I had Cataract…read moresurgery with Dr Taylor it was wonderful! Dr Taylor is so nice caring and my eyes are amazing he loves helping people and it shows. The girls in the cataract surgery are great as well very caring.Thank you everyone.

I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

My sister who is usually wrong about most things,.. was correct in recommending vision source of…read moreNewport We enjoyed going to Dr. Hyde he's in Morristown yet we live in Cosby I was very impressed with the office staff they have a balance of efficiency, yet they have not lost their sense of humor I was looking forward to seeing Dr. Eisenhower as I thought she may have been related to President Eisenhower (I had a wonderful antidote in regards to Ida Eisenhower's letter to someone who was serving in the military) I digress,... The Dr gave me outstanding service I've never had a doctor explain in detail what was going on with my eyes Clear, concise with a good plan of action, was laid out as far as my eye care in the future I did naturally question the qualifications of each person on the staff, As far as their qualifications,... I cleared them as to their knowledge of Brian Regans standup routine regarding an Eye Exam,... https://youtu.be/NfZcv5ePscI?si=wPItP0YBkh9qOOQX The most important one was Dr. Eisenhower And she had in fact viewed the routine, with approval. Reluctantly, I will have to thank my sister for her recommendation . See Photo Below: ‍Thought I was seeing Double,... then I remembers I ordered 2 Baby Frosty's

Today was my second annual visit to Vision Source of Newport. I have been having blurry vision and…read morefinally discovered why. Dr. Norris is very knowledgeable and takes time to listen to his patients.

I've been coming here for years now and I adore Dr Lane!!! He always tells me just like it is and…read moredoesn't hold back!!! That said, he's the best eye doctor I've ever had and he actually listens to me and takes what I think into consideration. Not to mention it's the best value around and super convenient too!!!

This place is a nightmare. Avoid at all cost. This Dr treats you terribly refuses to give the…read moreprescription. Told us we had to have another eye examination even though it has only been 6 months since the exam. Lied saying its against the law to give you your prescription. My work requires me to purchase safety glasses through them. So the prescription is needed for this purpose. He cusses people. Just an over all nightmare. AVOID AVOID AVOID