Love this Eye Glass Center for the Kids and Myself. Affordable, affordable and Convenient. A…read moreReliable Place for the Family I even recommend this Center to the Capital District area. My husband and his Coworkers have had Starting to attend the center as well with their Family too. I found the place for my people and friends as well. A reliable place to go to take care of your Eyes

The front office staff was very nice to my spouse and the eye Dr herself eas professional but the…read moretesting staff need more training to be courteous and less hands on w more senior patients. The communication needs work.

Very poor return policy and customer service. I would rather buy directly from the manufacturer…read morewith a better customer service and return policy.

My 5 year-old Ray Ban lens had become scratched. I went to this Sunglass Hut and Nicholas, an…read moreemployee of Sunglass Hut advised me how to order new lens when I could not find a replacement pair of glasses that I liked as much as what I already owned. He told me when the new lens arrive to bring them to him and he would replace them into my RayBan frames - free of charge. I returned with the new lens in about 3 weeks and he remembered me and immediately went to work to pop out the old lens and install the new ones. He also took his time to 'tune-up' the frames and now these Ray Bans looks and function like new. Nicholas is friendly, professional and and very knowledgeable. I highly recommend this Sunglass Hut.

I won't be returning ever again. The complete child at the front desk does not have a single clue…read morehow to deal with 1-800 contacts. 1-800 contacts has them down as an uncooperative eye care center for a reason. The first time I ordered my contacts they messed up the prescription (sheehy) and the person at the front desk refused to do anything about it until I had to pester him for almost a full week. I thought I finally found a place I could call Home for my eye care and unfortunately, this is not the place.. completely and utterly unprofessional front desk administration and I will never tell a soul to go here.

Frequented this place for years when Iived in y. They were the best in every way…read more Never had an issue and always ready when promised. I miss their kind and professional service.

A great all around experience! Very knowledgeable staff, right on schedule as far as my…read moreappointment, and I felt that all of my questions were answered...I would definitely recommend Dr. Gutmaker and his staff! I'm very happy I chose this location! Thank you!

Listen, I had an issue with the one pair of glasses I bought. The lens cracked and my vision was…read morebeing affected. It was a bad lens and glasses combo that caused this. Lenscrafters had me come in to make sure that what I said was indeed happening. I went in, almost a 1 hour trip. Yes, confirmed. Ordered new lenses. Great. Waited for them and went back as soon as they let me know the lenses arrived. They were the wrong prescription in the lenses! At this point I would have given a 1 star. However, I wanted to wait to see how this all ended. A new pair of glasses was ordered, complete new pair, and that was very amenable to me. When my glasses came in, they were going to UPS me the new pair, overnight service. So, my glasses came in and a note was left for the person, Kevin, to take them to the carrier. The carrier was NOT specified on the note! So he took them to USPS and called me to let me know. It was all I could do to not get angry. I went over it with Kevin that UPS will get them to me the next day...USPS will get them to me?, who knows! Kevin went to USPS and got the glasses that he mailed back! Then, someone else drove an almost 1 hour trip, one way, to bring me my glasses!! I didn't expect that! That went above and beyond what could have been expected! I am forever grateful for this level of care from Kevin and the gal that actually drove the glasses to me, they get a 5 star!

Great plaza! I come here all the time for quick errands, Starbucks, food and grocery. There's a lot…read moreof room to park. Excellent shopping. Review: 5

Stuyvesant plaza has many great stores such as the book house, Edleeze Tobacco, Uncommon grounds…read moreand many more.

I should have looked at the Yelp Reviews and not google. This is more accurate. They charged me 3…read moretimes and ultimate had to cancel the order because the store messed the order up so badly that the glasses would not have come. Customer service told me canceling would be the easiest solution because my insurance was "never charged". That was incorrect. Warby submitted the insurance claim in a way that can't be corrected and will take at least 2 months to work out. Not only that but the email they provided for customer service does not respond. Infuriating saga that continues. Don't go here. It's cheap but now I know why. They are awful and the customer service is nonexistent.

I'm really happy to have a physical location about a half hour from where I live. I believe the…read moreclosest was in Connecticut, so I was only able to do mailorder before. I like seeing the frames and I like being able to ask for advice in-person. Parking was good at Stuyvesant Plaza; I was able park nearby. My newest vision script was in-hand. I entered the store, found an employee, expressed two issues that I hoped to conquer with new frames, got her spot on and speedy advice, had my pupils measured, and paid. It took only 10 to 15 minutes for everything. The new glasses are coming directly to my home. I can go back to the store if I need a frame adjustment. I'm happy with their products, this new location, and the in-person service I received. I also don't mind saving 2/3 of the cost that the local optician would have charged. This order will be my 4th pair from Warby Parker so I'm clearly a happy customer.

The staff is wonderful. They do a good job of seeing at your appointment time…read more If you aren't sure about the sometimes confusing and mundane details of your vision insurance that information is provided. The eye exam is relatively quick. Dr. Perreault takes her time making sure that "1 or 2 lens" is the clearer picture. The frame selection is decent sized and you can stay as long as needed when browsing. They will adjust your pair when it arrives and give you a new case and lens cleaner. Lastly, the office offers discounts on prescription sunglasses and contact packages. Saturday hours are available by appointment.

LOVE this office! Dr. Perrault is so professional and wonderful and the front office staff are very…read moresweet as well. I don't have eye coverage for insurance either and the prices are very reasonable. Won't go anywhere else!

Face it, folks, if you wear glasses, it's part of your entire face! It's not a shirt, or a T-shirt,…read moreit's something you're identified with. It's worth the time and money to buy a pair of glasses that 1-you will like 2- are comfortable 3-will be attractive/enhance your features. Don't trust a shelp who just wants to be done with the job, this place has been doing this for years....and my 3rd time there, I've not been disappointed. If you need a 2nd opinion, bring the person with you.

These are not good folks! The owner would not let me take a photo of myself with glasses I was…read moreconsidering since as I cannot see well with my glasses off. Also wanted another opinion and was not allowed to send a photo of myself to my daughter. Not allowed to look or write down the glasses I liked. I was treated like a common thief. I endured this disrespect because they have a decent selection of eyeglasses. Eyedentity Eyewear blew an $800 sale. What are these people hiding? Their prices are ridiculous! The owner pretentious and insulting. My very worst experience looking for eyeglasses.