My poor reading glasses are well aquatinted with Frame Doctors and I am well acquainted with the…read morespeedy and reliable service they have offered me every time I have broken my glasses! From a broken arm to missing nose pads, Frame Doctors has come to the rescue and are always reasonable with their pricing. The owner is also friendly and a pleasure to do business with. I highly recommend Frame Doctors for all of your eye glass repair needs!

Accidentally bent my frames this morning badly. In an emergency, had someone drive me over here,…read moreand they were very kind and prompt with their service! Will definitely be coming back if I have further issues and will definitely be referring them to others

Sunglass hut next to the apple store was horrible the lady named abigail was "helping" return my…read moreglasses that I wasn't happy with but she was trying to get another $100 just for returning them??? Makes no sense whatsoever If I bought expensive glasses and PAID FULL price for that glasses why do I need to pay an additional $100 just to return them?? DO NOT GO TO SUNGLASS HUT NEXT TO APPLE STORE HORRIBLE Instead go to sunglass hut near the food court and go get helped by some real friendly people like Jose Hernandez store manager and employee Cyrus these guys deserve a raise and some cause they are the true meaning of customer service and after having to return my glasses at their store since the one by apple wanted me to pay $100 for a RETURN so stupid that employee needs to be fired. ABIGAIL FIREDDD

You are in the mall but only allow one customer to shop in the store at a time? I was forced to…read moremill about in front of the store watching the one customer painstakingly try on what seemed like every pair of glasses in the store.

Wanted to send some recognition to the Manager Sandra who assisted my wife and I today. A couple of…read moremonths ago my wife purchased for me some some Oakley Holbrook glasses. Unknowingly, she purchased the XL versions which were quite a bit to large for my liking. There was a BOGO deal and so she got one for my birthday in May and saved one for Fathers Day in June. Unfortunately, time passed by and we were unable to make it back to Sunglass Hut timely enough to be within their return policy. Sandra articulated the company stance being well outside of policy, but then asked a few more questions where we articulated our situation as described above. Because we weren't asking for a refund and were hoping simply for an exchange, Sandra offered to help us out an exchange the glasses. Not only did she assist to exchange, but she helped us swap for what I really wanted and we created a custom set of Oakley's in the Red color I've been seeking. We were ecstatic... but it got better, Sandra realized that we made the purchase on a BOGO deal, and even discounted the glasses to the percent off promo that was going on at the time, well above expectation. In doing the swap, we felt fortunate enough that Sandra was going to assist us, but to help customize the one pair I wanted most and give us the deal we received a couple months back with out us asking, I thought that was well above expectations and incredible service. My wife and I would like to once more thank Sandra for her fantastic service, her willingness to assist a customer that was outside of the policy when she wasn't required to, and for going out of her way to help us custom order those Oakley Holbrooks. You've got earned a long term customer.

Extremely rude, purchased multiple glasses for my wife as a gift and was told I have 30 days to…read moreexchange if she didn't like the style. Literal 3 days later my wife tried to exchange 1 of them for a different pair they refused saying it is now "used". They were never worn!!!! Horrible service at this location, don't trust anything they say. Complete crooks and scam artists. I will file a complain with the BBB for not honoring their policy.

Always helpful and friendly service here. I appreciate that they're not too pushy and make you feel…read morelike you HAVE to buy something. My fave is when it is buy one get one free. This is a promo that happens every several months. The other promo they have is buy one get 50% off. Right now is the end of season sale, I went in to see which glasses are on special. I'm partial to the high key XL. I have a round face so I need larger frames and they have plenty of options. I scored a pair for $39 regular $89. I enjoy the quality of their frames and will be a repeat customer.

Tony and Natalie were AMAZING!!!!! I didn't know Fresno had a quay and needed to get my new blue…read morelight glasses tightened bc they were too big for my head! Tony went ABOVE AND BEYOND to help make me satisfied with my purchase and Natalie brought all the good vibes! Will definitely be back :)

My appointment today went smoothly, seen at the time promised. All employees were professional,…read moreeducated and personable. As an Optician in the very same field I can be a tough critic. Exam was thorough and complete. My experience could not have been better. Thank you to all employees assisting me today!

HUGE thank you to DENNIS! I came in because my frames were bent and the lenses popped off as I…read morefell asleep on them. Dennis worked his magic and fixed them within 5-10 minutes! He saved the day for me big time! No more stress and I can see and drive again! THANK YOU DENNIS!

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I am a new patient establishing care. It has been quite a while that I received a thorough eye…read moreexam. Fig Garden Optometry is a great location that will make you feel warm and welcomed. The staff here are all very nice and patient. They are excellent at communicating with you especially with all of the different exam tests you are required to do. I honestly never had to do so many eye exams before, but I appreciated the thoroughness. Dr. Liao was the optometriest who assessed me and took care of my exam. I came here for contact lens exam, as well as, my eyeglass prescription. She is very kind, knowledgeable, and thorough! She is very personable and takes the nerves away. She treats you like any other person and not just like a patient. They do not try to upsell you and truly want the best for you. I would definitely come back.

I just have to say... I needed my glasses tightened. After spending hundreds of dollars at The Eye…read moreInstitute for my eye appointment, which I do annually, I was told that they would tighten my sunglasses. But what they do is make you pick up your prescription at the place that sells the eyeglasses. When I went in there, they were going to charge me $15 to tighten my sunglasses. Even after all the money I spent... They still felt that necessary to charge me $15 so I didn't do it. I decided I would rather give that money to a different company since I felt that it was very petty, considering how much money has been spent at The Eye Institute over the years. That being said, I went to have these tightened. They popped out the lenses, tightened the stems, cleaned the lenses, and then even tightened the screws on my glasses. When I reached for my wallet, I was told that it wouldn't cost me anything. I explained I had every intention of paying and wanted to at least give the technician some money, but he refused. THIS is what good customer service looks like. The fact that they were willing to do this makes me realize that I need to be changing eye doctors. I was very impressed with their customer service.

Leaving this here because this business is now Americas Best... but used to be eyeglass world…read more I hardly take the time to leave reviews but this place did an exceptional job. My daughter is 5 and was recommended to have a full eye exam by her school. All other optometrist either 1. Didn't exam children under 6 (including target, Stanton etc) 2. Never heard of my insurance before and didn't bother to find out more or 3. Had a 5+ month appointment due to only seeing children 1x a week. I called them up and they said as long as my child knew her ABC's and 123's she'd be okay. I went in and the staff were friendly, helpful and incredibly patient. They ended preforming an eye exam with shapes easier for my daughter to identify. The Dr was so incredibly patient with my child who got nervous and cried/screamed because she required the eye drops. The Dr was so professional and took her time for my child to get comfortable. The techs and staff using the machine to look into her eyes were also incredibly patient (my kiddo can't keep her head still to save her life). And to top it off the front desk called my insurance directly to get confirmation of my coverage and everything else they needed so I wouldn't have to worry about sending in a reimbursement and paying 400+ out of pocket. The glasses were a bit pricy but I added all the bells and whistles (that was on me) and I still think the service and product are worth it. Also the kid selection had a wide variety! My daughter got the glasses she loved! Edited my kiddo for privacy

This is such a fun store I love it! The owner is very nice and helpful. We have a record collecter…read morein the family and free bird is the place we go to buy them. I'm looking forward to going back!

Walking around with my friends after breakfast we came upon this super cool looking shop and…read moredecided to give it a look. It had so many cool, alternative clothing, records, cds and bracelets!! The cashier was super nice and helpful whenever we had any questions! It was so cool to see a store like this in Fresno and my friends and I were so excited we found this store. I ended up buying some cute earrings, some delicious essential oil rollers and a powderpuff vinyl decal for my car! This is a must shop if you're ever visiting Fresno county!!

1/10/24 Checking…read moreout the deals and using some of them! Music playing upon entering. Workers were really Great! Happy to help! Great music playing! Clean, safe & practiced! I ended up getting plant protein cookies, M&Ms & dark chocolate covered pretzels! Deals on all! Yes! I also checked out the Valentines rows! Already here! Lots of cute things & goodies! Checked out and the worker was kind. Great service & store! Highly recommended!

Holy Moly! When the one pharmacy window open has been tied up for at least 15 minutes (when I got…read morehere), bring in the Calvary! Get someone to open another window, at least until the issue gets taken care of at the one open window. We are your customers. We matter, too. Rant over. Still waiting, by the way.

Picked up online order. Service was quick and easy. Sales person was great. Very sweet woman. Large…read moreselection of gift bundles. Gift sets are priced great along with promos. Would buy from here again.

He was able to help me resolve the issue with my return. Said I could return in store for credit…read morewhich helps tremendously.