I really did enjoy my time at Stanton Optical. The staff were courteous, helpful and polite. My…read moreexperience did have a bit of a wait longer than some, however everything went smooth. My only gripe is that I did not see any optical/eye physician at any moment of the exam. The eyewear selection is broad but not copious amounts of brands. They have some brand name selections at this location, like Gucci. I did find a pair of glasses I liked though, along with the lens of course.

I read blueprints and schematics for a living. I was told as long as the lenses aren't anything…read morespecial tinted bifocals, etc. etc. as long as they're basic every day lenses to see out of them, I would get same-day service and my glasses that day. Well after I paid the bill, she said it would be two weeks. That's unacceptable and the last time I do business with them Their advertisements on TV need to change because you do not get your glasses the same day.... Update for the owner... Words of affirmation or condolences mean nothing without action..

My poor reading glasses are well aquatinted with Frame Doctors and I am well acquainted with the…read morespeedy and reliable service they have offered me every time I have broken my glasses! From a broken arm to missing nose pads, Frame Doctors has come to the rescue and are always reasonable with their pricing. The owner is also friendly and a pleasure to do business with. I highly recommend Frame Doctors for all of your eye glass repair needs!

Today, it was my second time going to the shop. Steve fixed my glasses and it wasn't an easy fix,…read morebut he did came up a method to fix it. Steve didn't charge me afterward, and I just felt bad, so I tipped him for a coffee. I'm really happy that I can wear my glasses like normally. Anyway, I'm so glad that I found this repair glasses shop and it's only place that I will go to if I ever need to get my glasses repair again. Last but not least, Steve is just an awesome guy, he actually care for customer's needs.

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I am a new patient establishing care. It has been quite a while that I received a thorough eye…read moreexam. Fig Garden Optometry is a great location that will make you feel warm and welcomed. The staff here are all very nice and patient. They are excellent at communicating with you especially with all of the different exam tests you are required to do. I honestly never had to do so many eye exams before, but I appreciated the thoroughness. Dr. Liao was the optometriest who assessed me and took care of my exam. I came here for contact lens exam, as well as, my eyeglass prescription. She is very kind, knowledgeable, and thorough! She is very personable and takes the nerves away. She treats you like any other person and not just like a patient. They do not try to upsell you and truly want the best for you. I would definitely come back.

the best service i ever had, they were very cheerful and helpful even though it was my first time…read morethere, the girl named Bre helped me very enthusiastically thank her very much, i highly recommend this place

Absolutely terrible customer service, run by young adults who lack professionalism, work ethic, and…read morebasic customer service skills. The actual eye doctor was good, and the exam for my 6-year-old son went well. We were told his eyes were healthy and that he did not need glasses. However, immediately afterward, the manager contradicted this by saying my son would need glasses for an astigmatism--something the doctor never mentioned. When I asked for clarification, the manager said he'd be back in a minute, then proceeded to spend over 15 minutes chatting casually with an off-the-clock coworker. While waiting, I picked up a retail pair of blue-light glasses for my son, clearly marked at $24.99. When I went to pay for the exam and glasses, everything turned into a confusing mess. I never received a clear explanation of why my son supposedly needed glasses. The exam was supposed to be $10 with insurance, but I was then charged an undisclosed $39 retinal scan fee that was never explained or offered as optional before the appointment. To make matters worse, the staff told me that if I didn't use my "full benefits," I would lose them--but no one could explain why or how that worked. Typically, front office staff in a medical setting are knowledgeable about insurance and billing. That was clearly not the case here. The staff and manager seemed uninterested in helping or working with customers. The entire experience felt like a push to upsell unnecessary services and products under the guise of insurance benefits. Overall, this place feels disorganized, misleading, and unprofessional. I would not recommend this practice to anyone.

My appointment today went smoothly, seen at the time promised. All employees were professional,…read moreeducated and personable. As an Optician in the very same field I can be a tough critic. Exam was thorough and complete. My experience could not have been better. Thank you to all employees assisting me today!

HUGE thank you to DENNIS! I came in because my frames were bent and the lenses popped off as I…read morefell asleep on them. Dennis worked his magic and fixed them within 5-10 minutes! He saved the day for me big time! No more stress and I can see and drive again! THANK YOU DENNIS!

I just have to say... I needed my glasses tightened. After spending hundreds of dollars at The Eye…read moreInstitute for my eye appointment, which I do annually, I was told that they would tighten my sunglasses. But what they do is make you pick up your prescription at the place that sells the eyeglasses. When I went in there, they were going to charge me $15 to tighten my sunglasses. Even after all the money I spent... They still felt that necessary to charge me $15 so I didn't do it. I decided I would rather give that money to a different company since I felt that it was very petty, considering how much money has been spent at The Eye Institute over the years. That being said, I went to have these tightened. They popped out the lenses, tightened the stems, cleaned the lenses, and then even tightened the screws on my glasses. When I reached for my wallet, I was told that it wouldn't cost me anything. I explained I had every intention of paying and wanted to at least give the technician some money, but he refused. THIS is what good customer service looks like. The fact that they were willing to do this makes me realize that I need to be changing eye doctors. I was very impressed with their customer service.

Leaving this here because this business is now Americas Best... but used to be eyeglass world…read more I hardly take the time to leave reviews but this place did an exceptional job. My daughter is 5 and was recommended to have a full eye exam by her school. All other optometrist either 1. Didn't exam children under 6 (including target, Stanton etc) 2. Never heard of my insurance before and didn't bother to find out more or 3. Had a 5+ month appointment due to only seeing children 1x a week. I called them up and they said as long as my child knew her ABC's and 123's she'd be okay. I went in and the staff were friendly, helpful and incredibly patient. They ended preforming an eye exam with shapes easier for my daughter to identify. The Dr was so incredibly patient with my child who got nervous and cried/screamed because she required the eye drops. The Dr was so professional and took her time for my child to get comfortable. The techs and staff using the machine to look into her eyes were also incredibly patient (my kiddo can't keep her head still to save her life). And to top it off the front desk called my insurance directly to get confirmation of my coverage and everything else they needed so I wouldn't have to worry about sending in a reimbursement and paying 400+ out of pocket. The glasses were a bit pricy but I added all the bells and whistles (that was on me) and I still think the service and product are worth it. Also the kid selection had a wide variety! My daughter got the glasses she loved! Edited my kiddo for privacy

Dr . Collins was professional. I loved the results of my filler. My visit was pretty quick, and the…read morestaff were friendly.

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Everything at this office has been wonderful for the last few years that I've been a patient. I…read morehave only Dr. Inthavong, and been outstanding. She's really caring, takes time with me, answers all of my questions and makes sure I understand everything. She has bent over backward for me, and even took me in on an emergency recently when I thought I was going blind with an infection. Not only her, but every staff member has been great too. From the office ladies, to the lady that does the glasses in the back...I give this practice 5 stars, easily.

These folks are absolutely fantastic! EVERY single one of the employees has the patient's best…read moreinterests at heart. Dr. Jay and Dr. Diana are wonderful, well trained professionals who are very passionate about their profession.

excellent care- worth any wait time in the office- Dr Shariff takes extra care to get it right-…read moreThanknyouvto Dr Shariff and his wonderful staff

This place sold me frames that do not fit my prescription and it took them several visits and money…read moreout of my pocket for them to realize that. I've never had this issue before. Don't recommend this place.