Cancel

Open app

Search

Macy's

3.0 (102 reviews)
Closed 11:00 am - 8:00 pm
Updated a few days ago

Macy's Photos

Recommended Reviews - Macy's

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

My little beans requested more crocs since he's not a fan of Nike
Dia V.

Curb sideeee. The drop off associate is soooo sweet!! I would highly suggest times 1030-11:45 and 715-815p time slots any other times is a nightmare you'd have to get out to grab it. It's not an issue to get out of my car, i understand staff coverage but i have a shopping problem and the women's store just has the cutest little gals outfits!!!

Number of employees front and center. None to actual help. Check 1 out of 5 star review post.
Saemlinh I.

3/26/22: Today is a terrible day for consumers. We were waiting for assistance in the make up area and don't find fault in nobody coming to assist. We then went to the front where their team was trying to shove samples down your throat, asked for assistance matching makeup, followed the person willing to assist, and then informed us that the girl was on lunch and that NOBODY could help us for another hour. My wife asked how is it possible that they have no help in a major department and she suggested to go to the Clinique department, but we would've had to buy their products. This was ridiculous. There were a large number of employees front and center. None with any actual skills but being Wal-Mart greeters. (No offense to wall mart greeters, they actually do have skills to assist their patrons!) Disappointed! But at least it's starting to match the shady neighborhood it's located in.

Mark G.

I wanted to give a shout out to Yolanda from Macy's for Men. I had a last minute invitation to a wedding and had absolutely nothing to wear, so I had to buy some new gear. Miss Yolanda provided the best customer service experience ever! She took the time out to do my measurements, locate a matching jacket and pants suit, and 3 ties that match the suit perfectly. Yolanda also let me know about the discounts, an upcoming sale and how to maximize the point system for being a Macy's Card member. I found the prices and clothing and overall customer service to be stellar at Macy's for Men. I received so many compliments about the suit ensemble that I was rocking at the wedding. So thank you Miss Yolanda for helping me to look my absolute best!

What to get my picky mom who has EVERYTHING
Lila G.

Macys is a big space filled with ample amount of selections from home goods, clothing, shoes, cosmetics and lingerie. I only purchase my perfume sets from here- you get more bang for your buck! Some of the fragrance sets I've purchased and love: Chanel Chance eau Fraîche and eau Tendre, Versace Bright Crystal and Yellow Diamond, Prada Candy, Carolina Herrera good girl, Dolce by Dolce & Gabana and Gucci Flora. They consistently offer 15% off cosmetic and fragrance so keep your eyes peeled for those promotions to save money! Additionally, they have revamped the cosmetics area and it too looks like Sephora. There is also a Benefit brow bar like the one at ULTA. Macy's is keeping up with the times and catering to various demographic markets. I dig it. My only gripe is they moved Macy's children to the upstairs women's boutique area. The last thing I want is to hear screaming kids running around when I'm doing my retail therapy... Anyway, be sure to check out the "Last Act"section. It's a picked over mess designed with thrift store styled racks so you gotta dig for the gold! I have found a North face jacket for $15 and Joes Jeans for $28 etc...Nothing makes me and my wallet happier than to be stylish on a budget. Now that money I saved can go to my one true love! (Food). Lol

Ordered on 10/2, stated it will arrive in 5-6 days... now it's more like 10 days

See all

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

He was able to help me resolve the issue with my return. Said I could return in store for credit which helps tremendously.

Helpful 0
Thanks 1
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

They have a very small variety compared to other macys but it was nice and workers were just a little quiet not very help

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 2
Photo of Dia V.
206
307
2075

2 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Star B.
23
246
731

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

7 years ago

Helpful 11
Thanks 0
Love this 13
Oh no 0
Photo of S. J.
0
57
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Shalon B.
124
24
7

1 year ago

Don't ever get their credit cards it's a complete ripoff and the interest rates are ridiculous!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Lee L.
0
132
187

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kim V.
24
27
8

4 years ago

Thank you Corrina for the wonderful service in the jewelry department! So sweet and helpful.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of L B.
0
45
15

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Janet B.
21
79
12

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sukhraj B.
1746
1283
1886

16 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0
Photo of Tony W.
263
161
266

12 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Veronica D.
1164
4
160

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 3

Ask the Community - Macy's

Review Highlights - Macy's

At Macy's for Men Store, in the middle of Fashion Fair, we got five star service from Tyson.

Mentioned in 6 reviews

Read more highlights

Men's Wearhouse

Men's Wearhouse

(157 reviews)

$$

I just had the BEST experience buying an important suit for my 16 year old son…read more Roger and Melissa were terrific helping us find the perfect suit from head to toe... suit, shoes, tie, shirt, cufflinks... alterations... they took great care of us, found as many things as possible on sale, and made sure we were well taken care of... I highly recommend this store, and their great selection and service!!!

I drove over an hour and a half to this Fresno location to purchase a suit. I was told it would…read moretake 5-7 days to arrive. After waiting I was called and told my suit was ready. When I arrived I was informed that only the jacket had come in not the pants. Then I was told the pants might not even arrive because they were no longer showing available in their system... even though I had already paid for the full suit. No one called ahead to warn me before I made the drive. No alternative was offered. The only "solution" presented was to size the jacket and wait indefinitely for pants that might never arrive. The manager Terrell was aware of the situation and saw that I had driven there with my baby yet there was no urgency or meaningful effort to resolve the issue. No transfer from another store, no substitute suit offered, no expedited reorder just uncertainty and inconvenience placed on the customer. When I decided to request a refund the experience became even more frustrating. I waited over an hour while they attempted to contact the warehouse to cancel the order. I was then told they were unable to process my refund because they were having trouble locating my order in their warehouse system and would need to contact IT. Instead of resolving it while I was present I was told to go home and that I would receive a call once the refund was processed. It has now been a full day and I have received no call. At this point I have no suit, no refund, and the charge is still on my account. After already driving that distance and waiting that long being asked to leave without a confirmed refund was unacceptable. This experience reflects serious issues in communication, inventory control, internal systems, and customer service at this location. I expected much better from a national company with Men's Wearhouse's reputation. I sincerely hope corporate leadership reviews this situation and evaluates how these issues are being handled because no customer should have to go through this. Until then I strongly advise others to consider alternative options.

Macy's - deptstores - Updated May 2026

Loading...
Loading...
Loading...