Wonderful friendly professional staff is most welcoming. I recommend this optical practice to all.read more

Everything went absolutely well. From the greeting to the final goodbye, I was completely…read moresatisfied, just like always. There is no reason for me to say anything negative about anyone. They are all very professional and friendly and respectful, with lots of patience. I will definitely recommend this office to anyone.

Dr Gertz was a pleasure to have my eyes checked Very…read more professional and detail oriented. Made me feel very confident that my eye exam was well needed and helpfully to my everyday eye sight My purchase of new glasses was equally Terrific Great selection and patient Will send the rest of my family and friends to see Dr Gertz Thank you

Will never go here again. Not only did I experience poor customer service, but so did two of my…read morefriends. There are so many good places to choose from; you should make a better choice. Poor quality materials were used, and the lenses were never accurate. I did go to another eye place who did a wonderful job of fixing their mess.

Very pleased with the thorough exam I had here. They made a prompt appointment, have a very…read morepleasant staff. I didn't see to much to choose from in frames, but I'm very hard to please selecting frames. The office is easy to get to with ample parking. I definitely recommend and will return next year!

I do like the doctors here, but I've consistently waited 20 minutes plus to see a doctor. Today I…read morehad an appt for an exam and I took the first one in the am to avoid the wait. No such luck. Finally, I'd had enough and they were very sarcastically apologetic. I will not be returning here and they will not be getting my insurance money.

This place has kind employees and the optometrist and staff are great…read more My granddaughter needed glasses and I didn't know she had insurance when she got her exam. So I said no. The receptionist for Dr. Brodak said she could check and if she did, the doctor would send me a refund. Imagine my surprise to get a refund in the mail several weeks later. The pricing on the children's glasses is pretty low compared to the 4 places at Lakeforest Mall (with the possible exception of the store in JC Penneys'). One of my daughters was in an accident, was in intensive care and rehab for months after. Her glasses were destroyed and For Eyes at this location basically gave her a new pair at a pretty deep discount. They also tried to put together the badly damaged pair, but it didn't work.

Good Service. The Dr is amazing. I would go back again! They use the have a service manager named…read moreMcKenzie, she was outstanding but is no longer there.

These are very convenient and clean premium outlets!!…read more I typically only visit a few stores here (Clarins, Aldo, Off Saks 5th), but there is something for everyone at these outlets. Parking is plentiful, but no matter where you park, you'll be walking, because the place is extensive. There are some accessible elevators and elevators, but beware, they're typically out of order at any given time. You'll also find great deals here if you take your time and search, and can find some really great items. The food court, however, is seriously lacking in choices. Im actually quite surprised! But there also a lot of dessert and specialty shops that compete with the eateries in the food court, but I don't think that's an excuse. So after all that shopping, don't place your heart on good sit down eating at the outlets. Service typically depends on the store, but I do feel like this place has a bit of racial discrimination and bias. Like there is an uneasiness among everyone, and some people excessively watch people of color, especially if you're shopping alone. They're not as "brave" if you're with a group of 2 or more ppl. But Ive never experienced or witnessed any overt hatred or aggressive behavior. So it's not like these outlets are unsafe. Overall, I recommend..and it's located nearly off the highway.

Ordered online and went in-store just to pick it up, which should take all of two minutes. Instead,…read moreI stood around waiting forever while the staff was completely bogged down. There were only two employees working, and one of them was stuck with a single customer who was aimlessly browsing with zero intention of buying anything. Meanwhile, nobody bothered to process a simple online pickup or even check in on the waiting customers. Terrible in-store management and frustrating customer service. Won't be using online pickup here again.

Christian was absolutely wonderful from start to finish! He made both my eye exam and selecting my…read moreglasses seamless and enjoyable. A special thanks to Javid as well for being so helpful and sorting out all the insurance details. Fantastic team!

My experience was absolutely convenient and customer service was great! I found it really dope that…read moreeverything was done virtually. The doctor has virtual access to the machines so it was as if the doctor was there. I was able to find 2 nice pair of glasses and was out within an hour or so.

I don't review often but wanted to add one here because both my wife and I made eye exam…read moreappointments this year, (it was time) and after going through the initial eye tests, checks and pictures (without dilation), we then saw Gabriela Miller, O.D. for review, discussion and additional testing. We were both happy with what she did, and how everything was explained clearly. Prescription eyewear selection followed and that was fairly smooth as well. I thought the frames selection was somewhat limited but I don't have anything to compare to currently. Overall happy with everything, and will return in the future.

Dr. Rubin is an amazing ophthalmologist whom I've been seeing for eye exams for many years…read more However, in the last couple of years, there have been changes in the office and it starts to feel different. I went in again and there was this one lady at the front desk who was extremely rude and unprofessional. When I approached the front desk to request a printout of my contact lens prescription as suggested by Dr. Rubin, she insisted I had to pay for both a contact lens exam and a glasses exam, even though I hadn't requested a glasses exam, and my glasses prescription was still valid from four months ago. I paid, but requested explanations. Despite explaining my insurance coverage and situation, she remained adamant, refusing to listen and even declined to provide my prescription print out, citing distraction from billing inquiries. She then callously added, "You contact your insurance. If nothing else I can help you. You can be out of here." When I suggested Dr. Rubin come out to explain, the lady at the front desk callously retorted, "Dr. Rubin doesn't own the business. It is what it is; you have to pay for two exams." This further added to my disappointment and frustration, as it seemed to dismiss my concerns entirely. Feeling frustrated and disappointed, I requested Dr. Rubin's presence myself, and he and another front desk staff member clarified the billing procedure and explained changes in my insurance policy. Despite this, I still questioned the necessity of double exams, especially given the recent glasses exam. While Dr. Rubin is excellent, the behavior of one team member left me feeling disrespected and dismissed, tarnishing the overall experience.

I am very happy with My Eye Dr. They have helped when my glasses broke, and found similar frames…read morethat were suitable at a substantial discount. They have always been friendle and courteous. When I mentioned I was having issues with prescription sunglasses I had previously purchased at Hour Eyes, the person at My Eye Dr checked them and said they were not my prescription. The new sunglasses I subsequently purchased were perfect. My family all use My Eye Dr.

Dr. Li is awesome! Never had a problem with him but some of the staff were horrible. Don't even…read morewant to look at you and seem very judgy when I asked if they do price match. Also, they DON'T PRICE MATCH as they said! IT'S A LIE! So CHECK your receipt before you leave! She told me that it would be 64.85$ per 90 contacts to match Costco per request but she DID NOT check you out with that price! It was 78$ which was their usually discount. It might not seem a lot but if you multiple that times 8, it's almost 100$. And if you have 2 ppl that's 200$ I could've save. Better to buy it at COSTCO next time. It was too late when I went home and checked the receipt. Don't know her name but she was the one who checked us out. Very rude. Her employee number is 027181.

It gets the job done. You are here looking for deals and you don't want to be really bothered while…read moreyou are searching for deals. They do have some sort of organization system going here and they regularly keep it tight. It is mostly because this place does not get a lot of traffic. The outlet itself has been waning down and its practically dead during the weekdays. This makes it easier to hunt for deals because no one is around you. I think this to one's benefit. I like just looking at each piece one by one and figuring out whether it is worth it to buy or not. They have fitting rooms inside, but not that many rooms. They split because mens and womens to about 2 rooms are mens only and the rest are womens. I tend to come here, Nordstrom Rack, and TJ Max looking for deals on clothing. Sometimes you just find some insane deal that it is just too hard to pass.

Drab selection and there are barely any associates to assist you. They also do not greet you at…read moreall. This location used to have some fairly nice items particularly in the jewelry section. The whole vibe seemed depressed. We didn't spot anything of value that caught our eye to purchase.