Randomly stopped into the store today. Once again I found myself without any sunglasses.
I explained to Jordan that I frequently lost or broke my cheap sunglasses and was considering something more expensive. I told him typically they got broken vs being lost. He suggested a couple of different brands that had excellent warranties.
Eventually I settled on the Native brand. I bought the sunglasses and let Jordan know I would double check the warranty he was quoting after I got home. I also asked about the price and he quoted that they could only sell at MSRP as would all authorized resellers.
I checked both and found he was right about how they warranty their products but not about the price. I could have saved $30 on Amazon (Amazon as the seller) and would have the full warranty from Native.
Was he mistaken about selling at MSRP or was he just trying to make the sale? I suspect that he was trying to make the sale. Ultimately, I'm happy with the sunglasses and Jordan did listen to what I wanted and was extremely helpful without being pushy. BUT, the price thing stops me from giving a 5 star rating.
Would I buy from them again... yes but only if the price was more competitive. read more