Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

We used Suntegrity Solar for the system on our new home in Corte Madera, and I'd recommend them…read morewithout hesitation. As a first-time solar customer, I didn't know much going in -- but Dawn, Keith, and the team made it genuinely easy. They were communicative at every step, thorough in their work, and fast. Where they really stood out was navigating the permitting and PG&E interconnection process. That side of things is cumbersome and confusing at face value, and there were a few hurdles along the way, but Suntegrity handled it and kept me informed the whole time. They took what could have been a headache and made it painless. If you're considering solar and want a team that communicates well and gets it done, these are your people. Thank you, Suntegrity!

Wow, Keith is super professional and considerate, providing all aspects of information to enable…read morecustomer decision making. I highly recommend Suntegrity Solar. They are the best in the business!

I would gladly recommend Santa Rosa Solar and electric to anybody. They went way above and beyond…read morefor me helping me find the right inverter to replace mine that had outlived its days. Thanks so much for helping me get back up and running.

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

update to 1/31/25 review..... I heard from Mark of Mother Nature Solar the very day I wrote my…read morereview. I am happy to report I have now received compensation for lost solar production. For this, I have changed my rating to three stars.

Mark's a stand up guy and ended up sending his guy multiple times to try to fix a problem that is…read moreprobably unique to my house. I think it has something to do with my main panel and probably not with any of his work or Enphase's products.

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!