Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Top quality materials + Professional Installers = An excellent job!…read more Very pleased with the job.

I reached out to FCI for an install and refinish job at our new house. Alan was great during the…read moreentire pre-sales experience; came out to the house to do measurements, gave me all the time I needed to ask questions, was very responsive over iMessage and email, and pricing was competitive. Unfortunately we couldn't make the timing work between his contractors' availability and when we needed the work completed by for our move in day, but the entire experience dealing with Alan was great. I'll be back when we're ready to do runners and floor coverings!

These guys are miracle workers. They came and brought floors back to life that had been hidden…read moreunder carpeting by the previous home owners. They did the entire house and I'm glad I chose them. They took great care during sanding and staining and I can say I'm pleased. Even though they don't do haul away for the carpet (which they let you know up front) I still give them 5 stars. Definitely recommend

So happy we used JDL to do our floors. They both refinished some old hardwood flooring and put…read moredown new hardwood floors in other rooms. Their staff was friendly, courteous, and prompt They worked from the moment they walked into the house til they left. I show off my floors to everyone, I love them! If only every home project was this easy.

They have a very large selection of flooring and a variety of quality. They have a floor for every…read morebudget. The employees are pretty nice but not overly helpful when we were making our purchase. If you are looking for more variety and more than standard flooring available from other chains this is a great place.

Had a blast here picking tiles for a home renovation project. We were helped by Abe and Kevon who…read moretook our ideas and used their knowledge to bring our project to life in a unique and unexpected way. We couldn't find exactly what we wanted, but with the options available at the store we were able to create a concept we got excited about. I also noticed that everyone (ok, most) working at the store was personable, smart and happy. Worth a visit for home improvement needs. Something worth noting: when leaving your name for pickup, know that the person on the order would need to have their ID or listed number to pick up. You can't just send a random person without notice.

I had a small carpet repair done around a new staircase, and Luke was extremely responsive. He was…read moreable to work me into his schedule within one business day, which I really appreciated. I will definitely be using Luke again for larger projects in the future. His crew was courteous, kind, efficient, and affordable, and they did an excellent job. Highly recommend Luke and his team!

Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

I can not say enough about this family business . Kurt , one of the owners, goal is to make his…read morecustomers happy . They have amazing selection , fair prices and the customer service is excellent. We had an issue and Kurt went out of his way to make it right and make us happy . Such a pleasure to deal with a business that really cares . Five star review / THUMBS UP -This is your place to shop for carpets and flooring . Thank you , Kurt ! Another satisfied customer! Alison

We bought an area rug that looked nice but was too wide for our room. Ran some searches on yelp and…read morefound Abbey and a few other businesses. Their nearly five star rating is well deserved. Great to deal with, reasonable, quick and exquisite work. I couldn't even tell which side was shortened.

Amazing to work with and great service. Just had a runner and area rug done by them and couldn't…read morehave been happier with the entire experience. Professional and reasonable priced. Will definitely be back!!

Needed a runner installed on our stairs quickly, and they were able to come out the next day and…read morewere done with the installation within an hour or so. They were way less expensive than what we were originally quoted at Lowes... we're glad we stayed local! Would highly recommend.

Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

I reached out to Marko for a hardwood consultation and while he wasn't the cheapest quote, he was…read morethe most genuine and personable. He guided us throughout the whole process and was super responsive. We ended up sanding/staining our steps, and replacing our floors to hardwood. From the initial steps of giving us advice on our floors to helping us meet our timeline for completion, he was awesome to work with! Our floors came out beautiful and we can't thank him enough! Although we hit a few hiccups along the way, Marko was able to handle them professionally and resolve everything in a timely manner. Our floors took about a week from start to finish. I would highly recommend Marko and Magnus Flooring for your flooring project!

Highly recommend for any flooring project…read more We hired them to refinish our existing floors. They were courteous, quick, reliable, and delivered high quality work. They were also more responsive (and more affordable) vs other flooring groups we contacted. We highly recommend them. We hired them for a second house renovation project (kitchen/dining room and hallway floors). If we had any more floors to update in our home, we would hire this group for sure