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    Sundance Veterinary

    1.0 (1 review)

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    6 years ago

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    VCA Sacramento Veterinary Referral Center

    VCA Sacramento Veterinary Referral Center

    (493 reviews)

    This is my 2 year updated review. It took a while until I felt ok posting this but I am so grateful…read moreto them. My dog Bianca passed away a year ago due to complication with a pyometra, herniated disk, stage 3 CKD, adrenal tumor and heart murmur. She's a cancer survivor and was treated by the oncology department at VCA and was a frequent flyer at the emergency department, much to the dismay of us and probably all the staff who had to hear her complain yapping. It really took a hurricane of conditions to finally take away our girl because the VCA team were there all the time, finding out what was wrong, giving us treatment options and being so patient with not only us but with Bianca during her last months. I am so incredibly grateful to all the staff the vets, the front office staff, the technicians who welcomed Bianca back every time she came in and never made me feel like I was being neurotic for bringing her in all the time. Before we were referred to VCA after her oral cancer diagnosis, we were given an estimate of weeks, and with all the VCA's help, we got almost 2 more years with her. I have some stressful but fond memories of being in VCA referral center's lobby and honestly I think that's the best I could ask for. The staff were always so welcoming and I hope they know that Bianca appreciated them as well. Special thank you Dr. Schutte, Dr. Bowers, Dr. LoCicero, Dr. Fang for your continued care over the years and end of life care.

    Extremely Disappointing Experience With Our Critically Ill Dog…read more My son brought our critically ill, 4-year-old beloved family dog to VCA hoping she would receive urgent, compassionate care. Instead, he was left sitting in the waiting area for approximately two hours before I finally called the front desk myself to ask how much longer it would be. We ultimately paid over $2,000 for her visit, which included IV treatment and bloodwor. The did X-ray that we did not feel was necessary given the circumstances. After that, we were told it would cost over $9,000 upfront to hospitalize her for three days, with no guarantee that her condition would improve. I understand that emergency veterinary medicine is expensive and that no veterinarian can guarantee an outcome. What was most upsetting was the overall experience during an incredibly frightening and emotional time for our family. We felt the veterinarian's communication was cold and lacked the compassion we desperately needed while our young dog was critically ill. The bright spot was the veterinary technician who took the time to explain Georgia's medications to us. She was kind, patient, and compassionate, and she is honestly the reason I am giving two stars instead of one. Based on our experience, I would not recommend VCA. It felt more like dealing with a large corporate pet-care operation than receiving the personal, compassionate care I expected for a critically ill member of our family. For the amount of money we were asked to spend, I expected far better communication, urgency, and compassion.

    Sundance Veterinary - animalholistic - Updated September 2026

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