La mejor atención que recibido en los 20 años que tengo mi cuenta en el banco…read more Me la Ofreció La Señorita Julissa Gonzáles Cuando fui hacer un plan para mí carro me explico absolutamente todo muy Claro y consiso Considero su ayuda muy Profesional Muchas gracias Suncoast por tener empleados tan bien preparados

I was looking for an auto loan for a special car I wanted to purchase. It was a unique situation…read moreand the team at Suncoast was able to point me in the right direction, even though they couldn't fulfill the loan because of the age of the vehicle.

Maria, who signed us up for our new accounts was very good to work with. She was friendly,…read moreprofessional, and was very accommodating. We made a point to commend her to the Branch Manager before we left.

Their ATM's never seem to function properly and the lines to use them are seriously LONG. I've…read moretried three times and each time I had to go to a different location to accomplish my transaction. EXTREMELY FRUSTRATING!

I sat in the drive through for 1 hour then I left and went to my other Bank this is nonsense How to…read morediscipline your staff

Sat in drive thru for 20 minutes while they serviced the machines, so I left…read more Now I'm back and you think with all these unemployed, stay at home people, Sun Coast would have more tellers!! Now waiting another 20 minutes!!!!!!

I save my coins on my dresser and bring them in to the credit union when the cup fills up. This…read morebranch had a coin counter broken always. Now they have ordered a new machine and it has been MONTHS!!! I can't believe that a financial institution does not have any wherewithal to purchase a new machine that works. Customer Service: D-

This is a super busy branch. Of course, adding a new gas station at the end of Horseshoe will…read moreprobably up the traffic here 5-10%. Anyway, they do a great job here. Always many tellers on staff, great with personal loans, excellent rates and they treat teachers extremely well. Great hours Monday thru Friday (see pic). With the addition of a second ATM in recent weeks has really sped up self serve lines as well.

Been with SC 26 years. In May, I was quoted 5.75 interest rate for a 2020 car loan. Got a better…read morerate 5.25 at Achiva Credit Union in Ft. Myers, FL. Noticed discrepancies on my SC credit card... payments not being recorded. Making appointment with the branch to find out what's going on!

This banking institution does not rate for even one star. I recently stopped in a branch to get…read moreinformation about a mortgage. No one could help me but I was referred to another branch in town. I followed to the second location. Waited almost an hour to speak with a mortgage specialist. He could not answer all my questions so I had to make an appointment with a mortgage originator. There was a problem with their computer system so my appointment could not get properly schedule. I was told that the mortgage originator would call me with in 48 hours to firm up an appointment. That has yet to happen five days later. Just a big waste of my time in a day off.

Their advertisements are all puff The charge is $20 for a…read morewire transfer. I go by their branch in Fortmyers there's a big line they're too busy so don't go here and waste your time

Well it's 10 o'clock on a Monday and your ATM machines are down and your lobby is closed. How is…read moreone supposed to get cash?

This branch has very friendly staff and superior customer service. The lines are fairly quick and…read morewait times low. I have never had issues at this branch, and it is always a pleasure dealing with the employees. Keep up the great work!

From the owner: Suncoast Credit Union is the largest credit union headquartered in the state of Florida, and the…read more10th largest in the United States based on membership and assets. Chartered in 1934 as Hillsborough County Teachers Credit Union, Suncoast Credit Union currently operates 81 full-service branches and serves more than one million members in 40 counties across Florida. As a community credit union, anyone who lives, works, attends school, or worships in Suncoast Credit Union's service area is eligible for membership. In 2021, Suncoast Credit Union's field of membership was expanded to include public K-12 teachers, college educators, and educational support staff from all of Florida's 67 counties.

I had some things to take care of and Jonathan made sure it was done efficiently! He was so…read morefriendly and knowledgeable. I love his office, it has a few fun pictures from the tv show The Office. Great personality

Well after numerous calls to the call center to transfer a IRA from another financial institution,…read moreI couldn't get any help I was told to go to the service center. Well I found Susanne Chung at service center #071, she was very knowledgeable and understanding about the problem and took care of it. I will be going to the service center from now on instead of calling the member care center because they usually can't seem to help. I do like Suncoast Credit Union I've been a member for 15 years.

I don't know why or how people are getting bad service at this location. I was greeted immediately…read moreand warmly by Charlene as soon as I walked in, she also took the time to explain all of my options for opening a business account. I had a car seat with me so she told me to sit and repeatedly came over to me so I didn't have to go back and forth. Next I was with Rosa who was so friendly and had a big beautiful smile the entire time she helped me open my account. Everything was done quickly, explained thoroughly, and with a smile. The whole branch was very clean and tidy as well!

Friendly helpful staff. Never a long wait in line. Have seen the manager open an extra teller…read morespot when very busy. They give "service with a smile"