Joe is really a great guy.... we worked with his competitor across the street a few years ago, and long story short, the new liner we purchased just 3 years ago didn't last and we had to get another new liner this year. Joe is VERY knowledgeable about all things pool related. Although the spring was a very wet one, which makes it hard for them to do installations, Joe kept in contact with us the whole time and came out every nice weather day he could to keep the process moving. He even helped us with a separate water issue that was well outside his contract with us. Since switching to SUNBURST pools & spas (which is very separate from the one across the street!!), our pool costs have gone down tremendously, the maintenance has gone down, and we now have a beautiful properly installed liner! Thanks Joe and Team! read more

We have used Sunburst Pools for many years for our pool services. Liners, pumps, etc. They always treated use very very well & are fairly priced. We moved and looked for a new pool. We spoke to many other companies for comparison and after all was done Sunburst stood out to us. Joe & crew were professional and extremely knowledgeable. We liked their product and were taken to personally view various pools that have built. We also liked the fact that they do the work themselves! They built us one of their handcrafted pools. This pool exceeded what we expected. We were kept informed all along the process. Joe did a great job for us. I high recommend Sunburst Pools not only for their products and services but also their honesty ans straight forwardness. Thank you Sunburst Pools. Mindy Simpson read more

Great service, even when under a tight deadline! Joe at Sunburst Pools saved the day for us when, unexpectedly, our pool needed to be replaced just before all our children and grandchildren were to visit our home for Father's Day weekend. It was a hot weekend, and the kids needed/wanted a pool to swim in. Joe was already swamped with a full schedule of other pool installs and water deliveries, but he moved heaven and earth and managed to fit us in, just in the nick of time. His crew installed our new pool expertly and expeditiously, and everyone was happy (especially the grand kids). We'd highly recommend Sunburst Pools to anyone comparison-shopping for a reputable, professional product and installation. read more

We had a great experience with Sunburst Pools! The staff was incredibly knowledgeable, patient, and helpful throughout the entire process. They gave us clear, step-by-step directions for installing our pool liner and walked us through setting up the pump and DE filter. Their advice made what seemed like a complicated job much easier, and everything came together successfully. It's hard to find customer service like this these days, and we truly appreciated the time they took to answer our questions and make sure we understood everything. We highly recommend them to anyone looking for quality products and outstanding support. Thank you for helping us get our pool up and running! read more

Go with your gut at your first encounter. I'm incredibly sad to say these people are CON men from the very first conversation to the very last. Paid 100k for an inground pool install. Pool was supposed to be installed in June wasn't finished until mid-September. Repeated excuses and lies almost daily and even tried to slide in additional charges multiple times. Save yourself a lot of headaches and disappointment and RUN... use any other company. I share this experience only to warn others looking for any kind of pool service. I also would caution you with the positive reviews.. I wouldn't be surprised if they're creating them internally. read more

I called for some information on my pool pump that started leaking the end of last summer, so before we set it up this year, I decided to call for some assistance. I spoke to a wonderful young lady that put me in touch with Joe. After explaining my situation, Joe made some recommendations, instead of having me pack everything up and driving from Chillicothe to Pataskala Ohio. I will be trouble shooting like he told me, he also said if it didn't work call him back! They were both very nice and informative. I enjoyed speaking with them and if I do have to load it all up and take it in, I will be taking it to Joe at Sunburst Pools! read more

I went in to Sunburst Pools today looking for a vacuum for my pool, which I must add was not a Sunburst Pool. I had the pleasure of speaking with Joe and his kind hearted honest staff. Once I explained why I needed this expensive vacuum the staff insisted I speak with one of their professionals to ensure that it would work for my particular situation. I appreciate that they took the time to make sure that the expensive product I was buying would actually work to fix my particular problem. I will definately shop here again! Thank you Joe and your wonderful staff! read more

Great service ! After 22 years and 3 pumps the liner began to leak . The pool was purchased at that location . Joe and his crew put a new liner in , removed and disposed of the old one , replaced all the return and skimmer equipment , brought two loads of water , and it's like new . The service is great . One gentleman even came back on a the weekend to make sure everything was perfect . He found a loose clamp and tightened it . I recommend Sunburst Pools for parts and chemicals , as well . read more

They built our pool 8 years ago and it's held up great. These guys really know their stuff when it comes to repairs and pool chemicals, and they'll actually teach you how to fix things yourself. Thought we just needed a sand change today, but it turned out the pump was cracked. They came out same day, tracked down the part, and got it done. The service guys are awesome. And Joe... well, Joe is Joe. Not exactly warm and fuzzy, but he's a big softie underneath -- and he knows what he's doing. read more

We have been going to Sunburst pools for over 26 years now. This pool I have is over 28 years now. We bought this house with the pool already here, I have not had any problems of getting information from Joe or any of the crew members of what I need to put in my pool to get it clear to get ready to swim that day or the next. They also replaced my liner 3 time and top off my pool water every year with no problems at all. We are one happy customer!!!! Mr. and Mrs. Brown read more

I recently purchased and installed an in ground pool kit from Sunburst. From the first day talking with Joe the owner, he was straight forward and honest. That may rub some people bad, but I'd rather get the truth. Joe introduced me to contractors that helped on certain tasks that I couldn't handle myself. I couldn't have done it without him. I can thank everyone there enough for all the years of enjoyment my family will have. Big Sunburst fan for life. Ron W. read more

I just had my inground pool liner installed by Joe and his team. I thought I would have to wait until spring, but Joe said he could get it done before I closed it. They measured, ordered and installed the liner in about 2 weeks. Even though the weather was a bit unpredictable they worked on it every day they could. The liner looks great and will be ready for spring. It was a pleasure working with everyone at Sunburst. read more

I just had maintenance on my pool completed by Sunburst. The staff was friendly and knowledgeable about my issue. They put me on the schedule quickly, arrived on time, and stayed within the price quoted. The owner took the time to educate me about my pool and provided some suggestions to prevent future issues. Everyone I encountered at Sunburst was helpful and professional. Great company, I highly recommend. read more

Sunburst put a pool in for me at the end of pool season last year. (2015) I had contacted them in late May and they were able to start on the pool at the end of July and I had an in-ground pool in my yard by early August! Through all my crazy questions and concerns, Joe and the guys delivered a pool for me that I had wanted for years! And I couldn't be happier! Thanks Sunburst! read more

My hose decided to to break and leak into my basement so I couldn't fill our pool! So I called Sunbust/Wagner Hauling!! They saved the day!! The came the next day and filled my pool!! They even walked me through how to get the wrinkles out of my new liner, and how to install the skimmer and her!! They were amazing!!! Super friendly and took their time!! I highly recommend them!!! read more

Joe, the owner of sunburst pools located in Etna oh is an outstanding gentleman. He has been there for me and he answers all my questions and concerns. He responds quickly to the customer. I can ask him a question and I get answer. There's no run around with Joe. He's trustworthy, honest and kind. One can't go wrong with Joe. He's an upright man with a genuine heart. read more

Joe and his crew were very professional and provided great service in the installation of our new pool liner. The installation was very quick and his crew answered all of the questions I had. After our liner was installed our water delivery was very efficient and Joe was there to make sure everything went smoothly. I would definitely recommend Sunburst Pools! read more

We recently had a great customer service experience with Joe/Sunburst Pools & Wagner Water. We were in a bind to have water added to our pool. Upon contacting Joe at Sunburst Pools/Wagner Water, within 24 hrs they were able to fit us into their extremely busy late Spring schedule (for a fair price) and get our need taken care of. Regards, Jeff Foster read more

If you want a unique pool that does not come with all of the risks associated with a standard above ground pool, Sunburst is the way to go. Joe and his crew know what they are doing, and make no apologies for it. He may be direct, but that is the kind of directness that comes only with years of experience of doing things the right way. Amazing product! read more