Stephen was right on time give a very clear and detailed price and completed the work promptly and…read morewith great care and quality. I will definitely be requesting Stephen again for any and all future treatments at our house. We even had some pesky stains that he was able to get out! We went with the PURT treatment and will have to see how that does long term with removing the pet odors.

We searched for a well-reviewed upholstery cleaner on Yelp, and phoned Reggie, company…read morerepresentative, regarding pricing and to discuss his company's professional approach. The service call with Reggie and the cleaner, Phil, a skilled service professional, it was the representation of a first-rate operation. We have had carpets and upholstery cleaned many times over the last 43 years of home ownership, and we must say that All Star Chem-Dry service rates among the best, if not the very best. Phil, our designated cleaner, sent a reminder of when he was scheduled to arrive an hour ahead of time and sent a message letting us know of his arrival. He was friendly and personable but also efficient in setup and work. He worked tirelessly for over two hours. There were a few stubborn clay stains from our pet's paws that Phil deep-cleaned repeatedly until they disappeared. In addition, the price estimate was "spot on." Once Phil arrived, the items to be cleaned were given an up-close exam and a final price for cleaning. I liked knowing what the final bill was going to be before Phil began cleaning. Well, it's done, now -- and our family room is simply beautiful -- and the living space smells especially fresh and clean. We thank you. [First visit charge: Approximately $360] Update! About a week after Phil cleaned our furniture so beautifully, our dog ran in from outside with a muddy paw and messed up a corner of one cushion. Phil returned to clean the spot and, within 15 minutes, removed the spot and sold me some of their special cleaner he used. Remarkable! We are totally satisfied with this company. [Second visit charge: $30]

We've used TCE for years and have always been happy. The employees in the office are always…read morefriendly and helpful. Our new regular cleaner, Rikki, is AMAZING!

Great cleaning service. Highly recommend Rikki in particular. She is AMAZING…read more She recently did a deep clean on my house and I don't think my house has ever been that clean.

FIVE stars on all accounts! Exceeded expectations! Pleasantly surprised at the results over a…read moreweek later! i will start the carpets cleani\ed very year from now on.

Always does a great job. I have used Bobby many times and will continue. Highly recommend. A hard…read moreworker

Ok so here goes:…read more David is probably one of the friendliest people I've met. Professional, courteous and superb work to say the least. If you need your carpet to look new again these are the only people you should be calling!

My wife and I reached out to this company as it has 5 star ratings and promoted a quick dry time…read more Unfortunately, what we received was the complete opposite. We received a timely call back from David which was pleasing but the conversation went downhill from there. He immediately brushed us off and referred us to Stanley Steamer. David stated they had better prices and he was booked out with an obscene amount of time uncharacteristic for carpet cleaning. We were never quoted a price. The call experience was brief and cold. This left us perplexed and unsettled. In disbelief, we phoned a friend to help confirm our suspicions. This friend has a more accepting name and voice we suppose. Our friend was able to get pricing and immediate availability for carpet cleaning. It's dissappointing in the year 2025 that we can still be discriminated upon via phone for a simple service considering the state of this economy; especially considering that our payment, like anyone else's, is equally valid.

I brought home an 8 week old Husky puppy on a Saturday, and my other two dogs were really excited…read morebut they soon got stress tummies. Needless to say, I was not prepared for what was about to go down all over my house! I have two rooms with white carpet and hardwood floors throughout. I called Zimmerman's in a panic on Tuesday morning needing emergency help and they really delivered. Thursday morning two vans arrived to my rescue and made my carpets white again, all odor and stains gone. I also had my area rugs, hardwood floors, tile floors in bathrooms, and the upholstery on my sofa cleaned. Everything smelled so fresh and clean and dried within a couple of hours. They are so courteous, professional and efficient, and they also give you a bottle of spot remover with their service. I am a repeat customer and would highly recommend them to anyone. Side note: This was my first experience with having my hardwood floors professionally cleaned and I was amazed with the results.

Good value for good carpet and upholstery cleaning. Will use them again. Came on time and explained…read moreall the options.

Just recently hired Tyler from Squeaky T's to come help clean our home every two weeks. He did a…read morefantastic job, was very responsive and professional, was on time and offered us a great price. Definitely recommend his cleaning services and will be continuing to have him come regularly to help maintain a clean home :) Already looking forward to having him back in a few weeks! Who doesn't love coming home to the smell of a clean house, washed floors, and sparkling kitchen and bathrooms?!?

Although Mike is a very likable person, he doesn't seem to know what he is doing when it comes to…read morehard wood floors. He squirted some car polish on the wood floors and used his buffer but it didn't fix any of the scratches and left spots of white wax pieces all over that he said he would go back and vacuum, but missed more than he got. He was too expensive for the poor job that he did on the wood floors and didn't clean my carpets as he had said as he ran out of time and was trying to get to a second job although he couldn't remember the phone number to call and say he needed more time on my home. I would Not recommend Rock Castle Carpet & Floor Cleaning or Michael Austin for any work. Highly disappointed with him and his poor work.

He did an excellent job with the carpets. We had lots of pet stains and he was able to get them…read moreout. Highly recommended.

Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.