When I walk into Texas Bullion Exchange and see Pete, the owner, my mind is at ease. I know without…read morea doubt that whatever I may be buying or selling that day I will absolutely get the best for my money. Pete is very knowledgeable and explains in detail about what you bring in. He has the upmost integrity and I know I can trust his judgement and decision on his offers. I am very pleased to have found this place and will continue to come back until he decides to retire. I would recommend Texas Bullion Exchange to somebody who is looking for a buyer/seller to be honest and give you the best price possible.

They seem racist, very rude and unprofessional. I brought in coins and gold and they wouldn't even…read morelook at it, tried to hand it to the guy he didn't even reach for it just glanced and said it's fake. Took my stuff to a pawn down the street and got good money for it. From what other commenters have said apparently this guy is a millionaire and doesn't need anyone's money. So there's no point in coming here really!

I couldn't recommend this company more. Great prices and good people. Don't take your business…read moreanywhere else, support local small businesses.

Fast honest accurate information gold price and silver very close to spot paid me cash immediately…read morewill be back

The lady in this pawn shop is such a joke i came in here and Pawned my gold chain a month ago that…read morehas been tested and is 10K carat gold I went back in to pawn in again weeks later and the lady in there was trying to tell me it's fake I then found out they switched my gold chain with a fake one this business out to be shut down To anyone who plans to pawn jewelry here don't do it they are going to change it out for a fake one

CUSTOMER BEWARE: Check your products when you get them out of pawn. Someone there swapped an…read moreexpensive piece of equipment that I got a loan on for a cheap one, and since I didn't check it right away, I didn't catch what they did until I had already left the store. Now they won't give me my money or property, despite knowing what happened. Someone that works there is a thief, because that's the only way this could have happened, and I'm screwed because I didn't pay enough attention. CUSTOMER BEWARE.

I've been here several times to get my jewelry cleaned and have always been very happy with how new…read moreand shiny everything looks afterwards. Mason was very helpful and was able to get my jewelry cleaned and polished while I was in the store! Will definitely be coming back!

I would never buy anything else here ever again and I would never recommend this place to anyone…read more Not even my worst enemy. My husband designed and bought our engagement ring here in 2017. The attitudes we get everytime we're here is astonishing. Especially from Gigi - who was the original sales person. It's ridiculous. Everytime we've come in since original purchase is we're told there was no original purchase even though the original sales person remembers. Their system can't find the order. Then can magically find some details under my name which makes no sense because it was a surprise engagement. My ring got resized recently (my husband was told at sales time lifetime resizing - but they declined this and advised it was full price. They eventually wavered and gave it to us at no cost which I did appreciate) and I realized after a few days I picked it up that there was a massive gap on one side that I hand noticed before. So I brought it back in. Of course I get an attitude about it. The First lady told me that it was my fault there was a chip on it. Then she took it to the jeweler who stated he's NEVER touched my ring ever in his life. Again, we bought it here, have had it resized once before this resuzing and then it had been resized a week prior to this interaction. Long story short - Mary (who is the most helpful person in this store) said she would take care of it. Would be completely redone. They called us and let us know it was completed. All better. I go in and it's almost exactly the same. Barely any different at all. They take us back to the jeweler who tells us that it's the head is crooked and the only way to resolve would be to get a whole new head. At their expense. Great, let's get this taken care of. I even at this point offered another solution where we would take on some of the cost and maybe upgrade the ring. We were told we would get a quote by the end of the day. We left again and less than 2-3 hours later we get a text with a video sayings it's completely fixed and resolved and we can come pick up the ring. No quote. Here we are again, at the store right now and it's still imperfect which I'm just at this point going to settle for because I'm so massively over this place and the customer service we've received. Never ever again.

Service with Aliannah the rep is always patient sweet and kind. Very attentive and trustworthy.read more

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Danny is amazing! We went in to upgrade my wedding ring and he was so kind and knowledgable when it…read morecame to giving us a fair price and guiding us through the process of finding a more current selection for a modern day diamond ring. We really appreciate the time he took to explain the process. When it comes to buying and selling jewelry, look no further than DJP!

The staff here are very knowledgeable and friendly! Their store is very clean and well stocked,…read moreprices are very reasonable.

Be careful and aware of this unfortunately with this economy and everything skyrocketing, we…read moreresorted to pawning jewelry for extra cash at this place, not only did they lose a family heirloom ring !!! YES They lost my mom's RING!!! But when they couldn't find it, they accused my husband of taking it !!! Meanwhile this whole time my husband has been paying on the ring, thinking it was still there at this pawnshop ....my husband said, bring up the cameras when they realize they didn't have the cameras" weird you would think they would have cameras all over this place" they replaced it with some crappy ass ring with no sentimental value... and to add more icing to the cake we literally had to PAY for it to get out!!!! Yep even after they lost my mothers ring that I will never get back again. They replaced it with a shitty ass ring. They still made my husband pay to get the ring out that wasn't even our ring to begin with. We have been going here for 2 years. We were loyal customers. But to be treated this way and then made to pay for it. Find a Pawn Shop that will care about you and your items not just the money they can take from you.

Very respectable people and very honest. Will help you any way they can. Very good prices on items…read moreand layaways. Great place.

Unbelievably unprofessional, I live on the other side of town and decided to give them a call. They…read moretold me they would take my product. When I get there ( drove 45 minutes/traffic included) all of a sudden my product is fake, and the next excuse was "we cannot authenticate". MIND YOU I had the authentication paperwork in my car but didn't want to continue the transaction due to the ignorance. I went down the street to a Ez pawn on jones and they took my product and gave me way more than I expected! Crazy part is ive been to this Phoenix pawn "once" it was a great experience, but this 2nd visit was unpredictable! Please do better on treating potential/ previous customers with common courtesy.