worst pawn shop I have ever been to extremely rude customer service I asked them to show me their…read moreproducts that they leave behind locked glass and the response is "no, you can see through the glass" definitely wouldn't recommend anyone buy product here

Went into the extension on my shoes today the black guy in the front had an attitude. I told him I…read morewould like my shoes to next Friday and I gave him an example as far as what easy Paw what they would do he said well we're not easy time. Our response was even Stevie wonder will be able to see that. People that work there have no compassion, no empathy and they don't have no sense, especially when it comes to customer service as well. If you give me a smart ass question or answer, I will give you a smart ass response as well.

I was apprehensive about going to a pawn shop. Never went before and only saw them in the movies…read more The outside was a bit ominous. Painted off white, no cars parked outside; in a shady looking strip center in a part of town that has strip clubs and police activity. All that said, it was GREAT! Friendly, helpful and not at all frightening folks! Fair deals and honest assessments. I was pleasantly surprised and quite happy with the whole experience. If I find anything else in my downsizing efforts, I'll go back! Thanks Star and the gentleman whose name I didn't properly note. Y'all made my day!

They have a good selection of jewelry for resale. A lot of their things are in good condition…read more Not junky like other places. I also appreciated looking at the designer bag selection. I was looking for something as a gift for my mom. I'll keep checking again for mother's day to see if something strikes my fancy for gotft possibilities.

We have used this location multiple times and have always been treated with respect and kindness…read more We love the new building and the fact that security is always present. There is a "no cell phone" request but no one observes it!

Always have a great experience here. The staff is always helpful and they have a great selection of…read moreitems for collectors. I was really impressed by the remodeling.

I read the reviews and decided to go visit. It is an OK place I feel like some of the reviews…read moreeither are not entirely truthful or sort of gloss over the store. Not necessarily a bad place per se, but kinda didn't feel entirely comfortable there. I get it that businesses need to make a profit but it would be nice to actually have more than a business transaction.

This business is wonderful ways to sell or buy precious metals/jewelry…read more They gave me a very fair price for the precious medals that I brought in. All told, I was in and out of there with my money in less than 45 minutes (I had a lot of coins) definitely a business They now will have a repeat customer..

Excellent customer service. They worked with me on a couple of items I was interested in…read more I drove all the way from Waller because they had what I needed and I read the reviews. These guys are fantastic! Thank you for treating me right. Great place indeed!!

Very respectable people and very honest. Will help you any way they can. Very good prices on items…read moreand layaways. Great place.

Definitely one of the best pawn shops I've ever been to -- I'll be back! Staff is knowledgeable and…read morerespectful. They take the time to go above and beyond for you!

I honestly don't know if it was intentional, I'm a very optimistic person plus it was very much so…read moreearly in the morning. Annnnnd on top of that I'm hoping that this didn't happen to me bc I came in as a single woman, but yeah went in to pawn an engagement ring. I initially didn't show the guy that helped me the card of authenticity, and honestly after looking at the prices of the rings that they had, I knew I wouldn't be getting much but I also wasn't settling, I would have just left with the ring and sold it privately. The guy that helped me was nice. For sure. No doubt about it. He takes the ring, goes to check it out to see if it was real, comes back, no lie, within 30 Seconds saying that it's moisinite diamonds or however you spell it. I said honestly it really can't be. Bc before I even got there, even with having the card of authenticity I called and asked about the ring to make sure. He gets a second opinion and right away the other guy says the exact same thing. Mind you... this is after I've already been to pawnshops in other states. So not only did I have the go ahead or approval from the other pawn shops but from the website on my card of authenticity.. all I'm saying is... the numerous, loud, obnoxious, repetitive, apologies were kind, sure. And even the continuous examples of you telling me that you always go jewelry shopping with your family members bc you can spot fake jewelry from a mile away was surely comforting. But you may want to do more research about what is in fact real or fake or lab made. Bc after I left I went to another pawn shop to confirm that I infect had the Diamond ring that I knew I had all along. Be more credible is all I'm saying. You should probably get just a tiny bit more insight on how to tell if a Diamond is a real Diamond or not. Like I said.. I could have just been early. Or it could have been an intentional low ball.. either way. You lost a customer.

I love the service this pawn gives me they are very nice and very caring when i always go to pay my…read morepawn ticket they give me more time to pay it im very grateful for that and i appreciate it so much this has been my Number 1 favorite and fan of this Pawn Shop they give great prices for all goods and leave it at a lower great price if offered thank you so much for always been there i love you all so much and many blessings to all of you god bless you !

I haven't felt this good buying stuff from a pawn shop and a long time. And I mean over a decade…read morefor young guy. I'll tell you now that I was heard on that pawn shop and I didn't think that was a thing anymore.Thank you hey one all America!! Best price, most variety selection

I had a wonderful experience at Houston Gold Merchants. I chose this place because of the great…read morereviews and I'm happy I did. This was my first time selling gold and I was careful to pick a reputable place that wasn't going to rip me off. I did some research on my own and arrived with a ballpark estimate in my mind. I was offered what I expected/what I believe was fair amount based on gold prices for the day. I left with cash in hand. Brian was friendly and knowledgeable and made the experience a fun one. I highly recommend this place. I'll definitely be back if I ever need to sell some gold again.

These guys are flexible enough to figure out a way to get you a great deal on silver and gold, but…read moreyou never feel like you've been taken advantage of.