Great way to get a good workout in. Pool was busy with kids but no biggie. Heard the classes are…read morereally good. I bought a punch pass that I can use next time I'm in town. Very nice staff.

My toddler was in the lazy river when I noticed he was struggling in the water. I immediately ran…read moreover to help him, and instead of assisting or assessing the situation, one of the lifeguards chose to reprimand me for running. I explained that I was trying to reach my child, but she continued to focus on the "no running" rule rather than the fact that a young child was having difficulty in the water. That response was unacceptable. In an emergency, a lifeguard's first priority should be recognizing and responding to a potential drowning situation--not criticizing a parent trying to protect their child. This experience left me with serious concerns about the judgment and training of the lifeguard staff. I hope management takes this feedback seriously and provides additional training so their team can better identify and respond to real emergencies before someone is seriously hurt.

Great style in women's and men's d clothing/ mixed with wonderful local fishing knowledge and…read moreguiding

Great selection of outdoor gear and woman's clothing. Haven't tried their outfitters but I'm…read morereliably informed they are first class

I have been coming to Zenergy for years, and this is the first time I have ever felt compelled to…read moreleave a review. Zenergy has long been considered the premier spa in Sun Valley, which is exactly why this experience was so surprising. I booked a $400 HydraFacial the week before my wedding and expected a level of service that matched both the price and the reputation. My fiancé booked a men's facial while I booked the HydraFacial. About 10 minutes into our appointments, I realized we had been given each other's treatments. I was receiving the men's facial, while my fiancé, who is a man, had been started on my HydraFacial. I was the one who caught the mistake. Instead of handling it themselves, my esthetician told me she could not interrupt my fiancé's facial, so I had to get completely dressed, leave my treatment room, and go to the front desk to sort it out myself. By the time everything was resolved, my HydraFacial did not begin until 4:25 and ended at 4:55, leaving only about 30 minutes of treatment. Unfortunately, the facial itself was equally disappointing. The lights were never dimmed, the knee cushion was never adjusted, and aside from using the HydraFacial device once, there was essentially no facial performed. It felt rushed and nowhere close to what I would expect from a $400 treatment. My fiancé was also disappointed with his facial. He described it as mostly lotion being rubbed on his face with very little else. We were also surprised to learn that the same person who had done my manicure a few weeks earlier was performing his facial... To Zenergy's credit, they waived the charges, and I appreciated that gesture. What ultimately prompted me to leave this review, however, was the email I received afterward from the spa manager. Rather than acknowledging the service failures, the response focused on explaining booking procedures and HydraFacial contraindications, implying that we had somehow misunderstood the appointments. That was never the issue. The issue was the mix up, the fact that I lost a significant portion of my appointment because of an error I had to identify and resolve myself, and the quality of the service we ultimately received. My family, friends, and I have been coming to Zenergy for years, and we have never felt the need to complain. Lately, I have been hearing from more and more people around Sun Valley that they feel Zenergy has been going downhill, and I sincerely hope that is not the case. The facilities are beautiful, and the vast majority of the staff has always been wonderful. That is exactly why this experience, and especially the response from management, was so disappointing. I hope this feedback is taken seriously because Zenergy has built an incredible reputation, and I would hate to see that standard slip.

Was in town for business and took advantage of coming here to workout and get some spa services…read more The Pilates instructor, I think her name is Carly, was absolutely terrible. She was rude, disrespectful, and unprofessional. I will never return because of her.

My father in law and I went on a guided fly trip with Erik at Lost River Outfitters. Erik is an…read moreabsolute 10/10 when it comes to guides. I am an experienced fly fishermen but my father in law had never swung a fly in his life. The first place we went was Silver Creek which was lights out. I caught a tagged brown trout on the first cast (bucket lister) and probably staged 6-8 more fish. Silver Creek is a very technical fishery, but my father in law still managed to pull out 3-4 fish that morning. After that Erik took us to another stream, I cant remember the name, where we proceeded to catch at least 20 more fish between us. My father in law went from not expecting to catch anything, to having an absolute lights out day and I attribute it all to the patience and instruction of our guide Erik. I will 100% be booking him again!

We looked for a guide last minute and luckily they had a an opening. Erik was awesome. Neither my…read morenephew or myself had ever been fly fishing. Simple instruction, technique and patience by Erik had us both catching in no time. 14 fish in 3 hours. It's probably going to cost me a lot of money now since my nephew is hooked. Can't thank Lost River Outfitters and Erik enough.

Top notch ski store. They have been our favorite store in Sun Valley for 40 years. Carry great…read morebrands. Have excellent and knowledgeable service. The best in the Valley for skis and boot fitting. Also, we always have our skis tuned there.

I was fitted by their staff for a premium full suspension mountain bike. Paid about $90 for a 4 hr…read morerental. Went up to Galena to ride the Harriman trail. Got on the bike and my friends laughed and said a 6 foot tall woman should not have been fitted w a small size bike. Luckily my daughter is 5' 6" so she could ride it and I just jacked her seat up to the max. When I returned the bike and told the guy that I couldn't use the bike because it was so small he said "oh" and walked away.

A shout out to Bruce at Hailey Sturtevants who went beyond the call of duty in repairing our cross…read morecountry ski boot today. The power strap tightening bracket broke rendering the boot useless, and it is the only boot my wife has ever skied on that hasn't left her with blisters. The repair required a plastioectomy of the left flange followed by a beautifully constructed anterior "strapostomy" replacing the original that had been amputated. Bruce supplied a loaner boot so we didn't miss the best day this year on the trails at Quigley canyon, and tomorrow we will be back to Prairie Creek with a boot stronger than the original! Thank you Bruce. Thank you Sturtevants. You always seem to be there when we need you. Your rentals are great, skis and bikes, and your service is top notch! While we haven't used you for base waxing, folks who have say they are pleased with how well you match wax to conditions. Your prices for xc ski waxes like Swix F4 and kick waxes often beat online sources,. Your staff offers very sound recommendations on kick zones and wax pockets for different conditions. It's a more laid back low pressure comfortable place to be than in some of the shops at the north end of the valley that cater mostly to tourists (not complaining, love the tourists, just different needs).

The boot fitters at Sturtevants are the best! They understand feet and know how to make your boots…read morenot only well-fitting, but also supportive so you can be your best on the slopes. I highly recommend this shop for professional boot fitting.

This was my first time doing this, let alone ever shooting a gun and I highly recommend this place…read more10/10!!! I hope Wendy, my awesome instructor sees this review. My boyfriend and I had gone in on my 30th birthday and the front desk girl seemed genuinely so happy and offered me 2 different tiaras to wear for fun to celebrate while I did the shooting. My boyfriend is a bit experienced with this but he stepped back and let Wendy do her thing and we were both so amazed and happy with her. She made me feel so confident and comfortable, while ensuring safety and giving clear, understandable instructions for a first timer. She was so friendly and nice and really goes above and beyond. I mentioned I couldn't see and in no time she whipped out a bag of all of her own extra padding to tape onto the gun so that I could see better. She was so thorough, friendly, and made the experience so memorable and enjoyable. Thank you so much Wendy! My boyfriend and I think you are the BEST! Hopefully we will be back.

Our reservation--that had been confirmed--was canceled with only a few hours notice. This was due…read moreto an apparent "miscommunication" on their side. While things happen, this is something that should have been prevented weeks earlier, as this was an event we planned and people adjusted their travel schedules around. The excuse was a scheduling error with a wedding, and while I definitely wouldn't want to be shooting ammo near a wedding ceremony, scheduling errors are so easy to prevent. The lack of notice gave us no options to find any alternatives either.

I had the opportunity to visit Senior Connection aka the Hailey Senior Center in Hailey, Idaho. I…read moream not a senior, but I was there on business to provide some information to local seniors. Wow - what an amazing place! I've been to a lot of senior centers lately and this one is well above a 5-star rating. It's a large, clean facility. There is a "bar" with coffee, juice, tea, and ice cream. Salad bar, giant portions of assorted dessert cakes and pies. And good food. Apparently, their chef left so they have been putting out these lunches with people pitching in to help. And doing a spectacular job. Today's lunch was spaghetti and meatballs, corn, garlic toast, salad bar, Italian wedding soup (with meatballs) with sourdough bread and butter. The place was packed with seniors, but also locals who were not seniors who came in for lunch. They have a full suite of activities like fitness classes, bingo, and seasonal activities like a festival of trees. Check out their website - it's up-to-date and pretty impressive: https://seniorconnectionidaho.org/.