They helped me right away they are some of the nicest people ever they Had some amazing equipment…read moreand everything thing I needed for my bike I highly recommend checking them out

I'm a senior and purchased a e-bike two years ago. I found the management knowledgeable and…read moreprovided me advice and recommendations with my purchase. Now I have over 4,000 km on the bike and have returned three times for manufacture adjustments, rear brake pad replacement and today a tire puncture repair. I have always been treated with courteous professional service, prompt help and satisfaction. I highly recommend such turn key service. Robert (kelowna resident)

I couldn't have had a better experience at Fresh Air. I ended up buying the bike unseen (I'm based…read morein Vancouver), and every staff member I spoke to over the phone and via text was beyond amazing--informative, patient, and incredibly helpful. My bike came with a free bike fit, and I didn't know what to expect, but it blew my mind, as well as my partner's (who already owns several high-end bikes). During approx. two-hour bike fit which was offered with the purchase, Marty (sorry, if I spelled your name wrong) took his time, checking every single detail and consistently ensuring that everything felt right for me. I ended up switching the handlebar, the stem, and the seat, all in-house. I also upgraded my tires to tubeless and received a very generous discount on them. My partner, who has bought several bikes from different shops in Vancouver, was equally impressed. He mentioned that the experiences he's had in town don't even come close to this one. I can't recommend this place enough. The 9-hour drive was absolutely worth it!

I only go here for all of my bike needs for the last 5 years. They are knowledgeable and quick to…read morehelp. They do not make you feel bad for not being a bike expert and are very thorough. The price is very competitive and they are willing to pick up your wheels if you are unable to get there. I wouldnt go anywhere else.

Huge thank you to Wade. We were on holiday and had an issue with our battery chargers. So thankful…read morefor his advice and help. We also appreciated his follow up the next day to make sure the chargers worked and that our holiday was going well. Great service and we would highly recommend BIKTRIX Kelowna

Excellent and fast service. He even moved my appointment up because he was in the area earlier.read more

The guys at this shop are amazing! I had broken a bunch of spokes at Silver Star and could have…read moreended up with a ruined long weekend. I dropped my bike off at about 3:45 on a Saturday afternoon. They stayed open late just to get my bike repaired so I could get back up to the hill the next day. They were kind, knowledgeable and didn't overcharge me. I highly recommend Skyride for anything bike related in Vernon!

From the owner: We are a father-son ownership team that has been riding bikes together for over 30 years. We made…read moreour passion our business in 2004 and haven't looked back. Over the last 13 years we have established ourselves as a premier mountain bike business in the Okanagan, Moving into our new location at the base of Silver Star Mountain Resort in 2012, we added snowboards and snow accessories. We have great staff that also love to use the mountains we live in. Thanks for visiting our page and we look forward to meeting you in store! Mike & Terence Giesbrecht

Great service and friendly staff. They have just about everything you need. I try to buy…read moreeverything here to support a valleyview local business.

By far the best bike shop I've ever been to. Cheryl and Taylor are wonderful! They are honest,…read moreknowledgeable and genuinely care about their customers. They have the best selection of gear and bikes and also do the best and fastest repair work. A great shop with great people!

As an owner of Okanagan Ebikes, we have a policy to never leave the customer hanging! Whether you…read morehave you bike converted, or need service, we are commited to your individual needs. You will not leave Okanagan Ebikes unhappy for any reason!

Brought my bike in for a repair. Got a quote. Had the job done. Then the mechanic charged me more…read morethan he quoted. Soon after the problem is still there. Try one of the shops near Pandosy instead.

Great & quick service! We drove to Kelowna from Vancouver, and unfortunately the bike rack was too…read moreclose to the muffler and my husband's tire melted from the exhaust. Brought his bike in and they were able to replace the tire immediately so we could head out on our ride right then! It was even more awesome that they had that specialty type of tire in stock When we were getting ready to head out, the dude was happy to show my husband the proper way to grease the chain and he also tightened up my water bottle holder. We would definitely recommend this bike shop to others!!

Fast, nice and accommodating folks! Plus they're working to support those with disabilities.read more

Avoid this store worst customer service ever. Went in there looking to purchase a bike rack for our…read more2 e bikes. Spoke with the salesman there told him we had 2 Rad bikes the model and the weight. We purchased the rack that was recommended by the salesperson brought it home and our bikes did not fit. When it was brought back to the store we were told there would be a 20% restocking fee. Not once were we told by the staff that there was a store policy of a 20% restocking fee if we had been told we would never had bought the rack especially with a price tag of $1200. We are now out $230 for an item we never used an item that we were told would work for our bikes. Checked our receipt and no mention of the restocking fee there either. When we contacted the owner he stated it is mentioned on their website... seriously? We did not buy the rack on line we bought it in store with the false confidence we were dealing with professionals. What a joke. If looking for ebikes or accessories or parts your best to deal with a reputable business.