Most of the employees are very friendly and helpful here. With that being said, there is one that I typically go out of my way to interact with because I swear she makes up different rules every time I visit and makes me feel anxious every time I have an interaction with her. Today, she asked to see my eyewear. I showed her the eyewear and she then informed me that I could not tan due to my eyewear. (I have the higher dose brand "red light" goggles, that are completely black out). I have also been using these same exact goggles the past SEVERAL times I have been at THIS location without anyone saying anything. I requested to cancel my membership and asked for her name. She then said she "wasn't allowed" to give out her name. I was at this location 4/7/26 at 5:46pm. This isn't the first issue I've had with this specific employee. I'm not sure if this will get to the appropriate people but you are most likely losing out on business because of this individual. read more